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Known Issues - updated 11nov14

Discussion in 'Announcements' started by Kirthag, Oct 15, 2014.

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  1. Kirthag

    Kirthag Former Stratics Publisher
    Professional Stratics Veteran Alumni Stratics Legend Campaign Benefactor Evergreen

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    1. Creating Posts/Threads function not refreshing - FIXED 15oct14
    2. Posts/Threads upon input multiplying - FIXED 15oct14
    3. Search not functioning - FIXED - 15oct14
    4. Tapatalk not working - FIXED 14oct14
    5. Facebook Integration - FIXED 14oct14
    6. UO.Stratics menu links going to old domain - FIXED 15oct14
    7. Forum/WP email post issues (password reset email) - FIXED 21oct14
    8. News feed from UO.Stratics to Forums not working - affecting access to UO.Stratics
      There is an issue with the plugin that allows for this functionality as it related to our new environment. I've got the developer assisting with troubleshooting. Meantime, I've totally disabled that plugin for now so no more WordPress login hijacks for guest viewing. This also means that any posts made in UO.Stratics will NOT be fed automatically into the forums.
    9. Sporadic image loss on pages - NO REPORTS - CLOSING
      please provide links to these pages for debugging
    10. UO.Stratics Content from data system not rendering properly - ACCESSIBLE FIXED 12nov14
      Only the Zoomable Maps are not working right. However, may be better to use the new Interactive Maps
    11. Domian name resolution : www. not pointed to stratics.com - FIXED 24oct14
    12. Forum Search buggy - FIXED 02nov14
    13. Gaps in forum search results (indicies/elasticsearch)
    14. Android Tapatalk users cannot access forums. - QUICK FIX 09nov14
      Please double check the url for the forum. If you can change the url settings, make sure it is pointing to http://community.stratics.com. You may have to uninstall Tapatalk from your Android device, then reinstall and hook back up to the forum. I understand this may not be an option for those you connect to several forums, but that has been the "quick fix" by several confirmed users. Meantime, please report the issue to the Tapatalk developer as this is an issue with their software (Android version not recognizing URL change).

    UO.Stratics older content is being migrated to the New Stratics site. Once everything is there and situated, it will be made available to the community. Thanks for your understanding!

    Last updated 12nov14 @ 00:54 HST

    If you find a glitch, error, bad link or stray hamster, please post below & it'll get fixed as soon as possible!

    Thanks everyone!!!
    Stratics Staff
     
    #1 Kirthag, Oct 15, 2014
    Last edited: Nov 12, 2014
    Storm likes this.
  2. Silverbird

    Silverbird Slightly Crazed
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    When I couldnt find my password, I tried to get a new one send to me. It never reached me. Luckily I found the old one after searching but still no email for a new one. (Not shure, if its a gmx-problem or yours. And yes, I do check my spam folders on gmx regularly in such cases.)
     
  3. Kirthag

    Kirthag Former Stratics Publisher
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    gotcha. yes, thee are email issues with the forums - adding it to the list.
     
  4. Flair

    Flair Lore Keeper
    OrderOfDrunkenElders

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    tapatalk is not working again for some people. says cannot connect to the server although i am getting the updates. was working before
     
  5. Speranza

    Speranza Slightly Crazed
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    whiterabbit likes this.
  6. Kirthag

    Kirthag Former Stratics Publisher
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    Thanks @Speranza

    We've never had SSL for secure http, but that is something we are considering and have been talking about in our planning sessions. I do have it on my radar for I'm very much the same way.

    And yeah, I'll be tweaking the DNS for dubdubdub and other things.


    @Flair
    I think that's more on the tapatalk side of things... its been acting strange for about 6 hours, but I just summed it up to AT&T and the wanna-be-hurricane in the vicinity of my tiny, island home.

    I'll monitor... Thanks!
     
    Speranza likes this.
  7. Llewen

    Llewen Grand Inquisitor
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    When I try to connect to the main Stratics UO webpage I'm redirected to a WordPress login (for which none of my WP logins work, nor does my old Stratics login, and when I ask to retrieve my pw I receive no email).
     
  8. Kirthag

    Kirthag Former Stratics Publisher
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    thank you Llewen... this is a known issue I've been working on.
    has to do with the wordpress and xenforo bridge.

    hopefully will get that done real soon.
     
  9. Llewen

    Llewen Grand Inquisitor
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    I've hosted my own portal in the past. I have some idea what you are going through. Have fun pulling your hair out. Too bad the skinhead look isn't as "in" as it used to be... ;)
     
  10. Nexus

    Nexus Site Support
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    This the Single Sign On issues?
     
  11. Kirthag

    Kirthag Former Stratics Publisher
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    yes, that is single sign on issue.... combined with an issue with email.
    working on it now so long as the passing hurricane doesn't flood out the internet anymore. :-/
     
  12. Sophi

    Sophi Adventurer
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    ok, good to know you are working on this... i do a lot of crafting and use several of the pages a lot for information... will try and be patient while you work on it (SotA R11 is this Thurs so that will keep me busy for a few days anywho :)).
    thx for the updates

    arg
    p.s. when i go to the 'your content' page all i'm seeing are the posts i made today, none of my other content is showing up.....
     
    #12 Sophi, Oct 20, 2014
    Last edited: Oct 20, 2014
  13. Kirthag

    Kirthag Former Stratics Publisher
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    send me a pm with the specific link and I'll see what's going on!
     
  14. Kirthag

    Kirthag Former Stratics Publisher
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    email issues are fixed!
    if anyone needs to reset passwords - go for it!
     
    Speranza likes this.
  15. Kirthag

    Kirthag Former Stratics Publisher
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    update to issue list - see OP
     
  16. startle

    startle Siege... Where the fun begins.
    Stratics Veteran Stratics Legend Gilfane

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    Please consider having this thread as the one taken at the top of every page where it says: "Post-migration technical issues". Right now it takes us to the last thread that is now locked.
     
  17. startle

    startle Siege... Where the fun begins.
    Stratics Veteran Stratics Legend Gilfane

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    I suspect that the "Hunter's Guide" falls under this section. Many of us used that reference a LOT and hope it can be fixed soon...
     
  18. Kirthag

    Kirthag Former Stratics Publisher
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    Yes, Startle, you're right.

    Am working on it as quickly as I can. :)
     
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  19. Spellbound

    Spellbound Lore Keeper
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    Tried to search my old posts via your content and the search box in upper right of page both resulted in this error message:

    Stratics: A Career Path in Gaming - Error
    .

    The search could not be completed. Please try again later.
     
  20. Kirthag

    Kirthag Former Stratics Publisher
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    On it. thanks Spellbound!
     
  21. Scott

    Scott Certifiable
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    i cannot see pictures on some threads...
    For instance, I cannot see these photos on this thread...
    http://community.stratics.com/threads/legendary-brittle-armor-auction-located-on-atl.324605/
    But I can see this photo on this thread...
    http://community.stratics.com/threads/killer-legendary-mage-orc-helm.324729/

    Also - I cannot see the picture I've posted in my signature either. Should be a photo of me on my Blaze Cu with multiple shots next to a tree that I was able to change the colors of in game... - http://puu.sh/cDXpY/cc871389d5.png
    But I can see @Kirthag 's signiture

    I had no issues with this prior to the migration.

    Also - As far as logging in goes... I am logged into Stratics and it is set to do so when i come to the page everytime (so i dont have to keep logging in) The main page - I am never logged in...
    http://puu.sh/cDX0E/960d3b51fc.jpg - Looks like that photo (normal, not signed in front page of the web page).
    But i navigate to trade or rares forums and the next page i am shown as logged in and have messages - but only after i've clicked on either the trade forums or rares forums tabs. Before the move, the front page had my name, messages available to me, profile access, etc.... I never have to re-login or anything, but I was suspicious of it and wanted to make you aware of it just in case that is a problem...
     
  22. Kirthag

    Kirthag Former Stratics Publisher
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    ok, thanks Scott.

    First, I'll PM you regarding image issues. I see all the images fine so I'll PM you on that.

    Insofar as the "logging in" - the main site that you picture there is WordPress (our content management system).
    The forums are a completely different system (Xenforo) and require a separate login.

    The plugin that we were using which allowed single-sign on had major issues after we migrated. I passed those issues on to the plugin developer who is working on it.
     
  23. MedeaDF

    MedeaDF Seasoned Veteran
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    Heeelllppp, the old UO Archive (Old UO Herald) does not work anymore!
    (also linked from Main page -> UO Info -> UO Herald Archive)

    http://uo.stratics.com/uoherald/news/archives.php

    For me this is an important link, historical stuff in there, I hope the data is not lost! =)
     
  24. Nexus

    Nexus Site Support
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    The info isn't lost,

    It's there and will be back but for now it's not accessible.
     
  25. Tazar

    Tazar Guest

    @Kirthag On Items 3 and 12 above - FYI: The search function is not fixed. If it were properly working, then huge blocks of posts would not be missing when searched. Check my own list of posts from my profile and you will see that there are no posts found between December 2013 and May 2014. right...

    Try a search for @Nexus as well - track back to page 4 of 7 and you'll see a gap from August 8th, 2013 to September 19th, 2014 with no posts at all... Somehow I don't think Nexus was AWOL for over a year there... For that matter... Nexus has a total post count of 2,720 yet only 133 of these are found when a search is done?

    I have a post count of 5,767 yet a search of posts by me shows only 50 posts? That is less than 1% being found... and you think it is fixed?

    I know Stratics crashed bad back in 2008 and some posts were not recoverable... It's starting to look like a whole lot more is missing from this migration and the results post migration are worse than the great crash of 2008.

    Also - tap-a-talk is still not fully functional.

    Any ETA on when these will be really fixed?
     
    #25 Tazar, Nov 7, 2014
    Last edited by a moderator: Nov 7, 2014
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  26. SpyderBite

    SpyderBite Sage
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    What's wrong with Tapatalk, Tazar? I seem to have full functionality with Tapatalk Pro on both Android and iOS platforms.
     
  27. Tazar

    Tazar Guest

    Then it may be a difference between Tapatalk and the pro-version. I do fine with iOS, but for a friend with Android the "notifications" system does not work at all (And yes - notifications are turned on, etc.) "Forums can not be found - contact your administrator" is one error that comes up.
     
  28. SpyderBite

    SpyderBite Sage
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    Could be his version of android os as well. Notifications.system were recently updated in version 4.4.3/4. I have the free and hd version of tapatalk on an older devices (lucid) and notifications seem to be working on it as well.
     
  29. Tazar

    Tazar Guest

    It is updated to the current version.
     
  30. SpyderBite

    SpyderBite Sage
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    Did he root his device? If not, I'm at a loss.
     
  31. Kirthag

    Kirthag Former Stratics Publisher
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    Thanks Tazar. I'm checking the indicies in elasticsearch.
    And I've not had any issues with tapatalk on either the iPad or the Android. Can you ask your friend with the Android to PM me with the issue?

    Thanks.
     
  32. Tazar

    Tazar Guest

    I think Flair already has... numerous times...

    Thank you for checking further into the search function. I had a friend asking me this weekend for info on the New Doom Quest with about what to do with the documents. Sadly, she was unable to fine any info with a search for the relevant terms. I know many will be glad to have this major feature back up. :)
     
  33. Flair

    Flair Lore Keeper
    OrderOfDrunkenElders

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    It happened when you guys removed me from staff... hasn't worked since and quite frankly without it for this long not sure it even matters if I get it back. @Tazar was just trying to help because I became frustrated not being able to use the forums outside of my desktop. I'll just start using uo.guide.com like your staff member @Giggles recommended in this thread http://community.stratics.com/threads/any-eta-on-fixing-missing-stratics-uo-content.324910/ since this site no longer has usable pages. I realize I am just one person and don't matter much in the grand scheme of this, but I mentioned it incase I wasn't the only one.
     
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  34. Kirthag

    Kirthag Former Stratics Publisher
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    I'll send you a PM Flair.

    A bug report has been sent to elasticsearch regarding the gaps in results.
     
  35. Lord Gareth

    Lord Gareth UO Content Editor | UO Chesapeake & Rares News
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    You matter to me :smooch:
     
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  36. jackdeth10

    jackdeth10 Adventurer
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    hunter guide works great, but paragon creature calculator isn't working. wont let you select anything but acid elemental
     
  37. Kirthag

    Kirthag Former Stratics Publisher
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    ok, will look into that over the weekend! thanks!
     
  38. Vince

    Vince Journeyman
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    Spam bots, being spam bots.
     
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  39. Tazar

    Tazar Guest

    Is this an older backup of the Hunter's Guide? I've noticed several things missing including the Crimson Dragon and Platinum Dragon that I know were there before. Just curious...
     
  40. Kirthag

    Kirthag Former Stratics Publisher
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    Thanks Tazar.
    It is not a backup, it is the actual files that were migrated to us in the root folder of the site.

    I'll look for those specifically, thanks.
     
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