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Lag and packed loss is killing the game

Discussion in 'UHall' started by FrejaSP, Nov 18, 2008.

  1. FrejaSP

    FrejaSP Queen of The Outlaws
    Professional Stratics Veteran Stratics Legend Campaign Patron The DarkOutlaws, TDO

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    I can play with ping 200-220, but I can't play with 24% packed loss.

    Time for someone to fix this, I want to play.

    Code:
    Host Name                             IP Address           Hop    Ping Time   Ping Avg   % Loss    Pkts r/s        Ping best/worst
    * Unknown Host *                      192.168.1.1          1      0ms         0ms        0%        26 / 26         0ms / 0ms
    lo1.taanxx3.ip.tele.dk                80.166.138.245       2      15ms        22ms       0%        26 / 26         14ms / 189ms
    * Unknown Host *                      83.88.2.210          3      17ms        15ms       0%        26 / 26         14ms / 41ms
    ge-0-0-0.1000M.glnqu1.ip.tele.dk      83.88.31.61          4      15ms        17ms       0%        26 / 26         14ms / 59ms
    ge-2-2-0-1000M.boanxu4.ip.tele.dk     83.88.31.57          5      15ms        15ms       0%        26 / 26         14ms / 35ms
    te0-0-4-0-10G.boanqh1.ip.tele.dk      83.88.24.82          6      15ms        16ms       0%        26 / 26         15ms / 30ms
    pos7-0-0-10G.nyk2nxg2.ip.tele.dk      83.88.26.106         7      111ms       111ms      0%        26 / 26         110ms / 113ms
    sl-gw37-nyc-14-0-0.sprintlink.net     160.81.182.197       8      111ms       111ms      0%        26 / 26         111ms / 113ms
    sl-crs2-nyc-0-13-3-0.sprintlink.net   144.232.13.67        9      112ms       111ms      0%        26 / 26         111ms / 113ms
    * Unknown Host *                      144.232.18.208       10     115ms       114ms      0%        26 / 26         114ms / 117ms
    sl-crs2-rly-0-4-3-0.sprintlink.net    144.232.20.111       11     116ms       116ms      0%        26 / 26         116ms / 120ms
    sl-bb21-dc-12-0-0.sprintlink.net      144.232.9.212        12     117ms       116ms      0%        26 / 26         116ms / 117ms
    sl-st20-ash-11-0.sprintlink.net       144.232.20.150       13     132ms       131ms      0%        25 / 25         131ms / 132ms
    * Unknown Host *                      144.223.246.6        14     217ms       216ms      12%       22 / 25         215ms / 220ms
    fert08-eqx-iad.ea.com                 159.153.224.234      15     224ms       225ms      16%       21 / 25         223ms / 244ms
    * Unknown Host *                      159.153.233.47       16     216ms       216ms      24%       19 / 25         216ms / 217ms
    
    Now I'm from Denmark so I'm use to a high ping, this below is normalt for me and ok. The wierd thing is, it's worse early at the evning than at night. Do not make sense to me.

    Code:
    Host Name                             IP Address           Hop    Ping Time   Ping Avg   % Loss    Pkts r/s        Ping best/worst
    * Unknown Host *                      192.168.1.1          1      0ms         0ms        0%        28 / 28         0ms / 0ms
    lo1.taanxx3.ip.tele.dk                80.166.138.245       2      14ms        25ms       0%        28 / 28         14ms / 320ms
    * Unknown Host *                      83.88.2.210          3      14ms        14ms       0%        28 / 28         13ms / 22ms
    ge-0-0-0.1000M.glnqu1.ip.tele.dk      83.88.31.61          4      44ms        15ms       0%        28 / 28         14ms / 44ms
    ge-2-2-0-1000M.boanxu4.ip.tele.dk     83.88.31.57          5      15ms        14ms       0%        28 / 28         14ms / 16ms
    te0-0-4-0-10G.boanqh1.ip.tele.dk      83.88.24.82          6      15ms        16ms       0%        28 / 28         15ms / 24ms
    pos7-0-0-10G.nyk2nxg2.ip.tele.dk      83.88.26.106         7      111ms       111ms      0%        28 / 28         110ms / 112ms
    sl-gw37-nyc-14-0-0.sprintlink.net     160.81.182.197       8      111ms       111ms      0%        28 / 28         111ms / 112ms
    sl-crs2-nyc-0-13-3-0.sprintlink.net   144.232.13.67        9      111ms       111ms      0%        28 / 28         111ms / 112ms
    * Unknown Host *                      144.232.18.208       10     115ms       114ms      0%        27 / 27         114ms / 119ms
    sl-crs2-rly-0-4-3-0.sprintlink.net    144.232.20.111       11     116ms       115ms      0%        27 / 27         115ms / 118ms
    sl-bb21-dc-12-0-0.sprintlink.net      144.232.9.212        12     116ms       116ms      0%        27 / 27         116ms / 120ms
    sl-st20-ash-11-0.sprintlink.net       144.232.20.150       13     132ms       131ms      0%        27 / 27         131ms / 133ms
    * Unknown Host *                      144.223.246.6        14     118ms       118ms      88%       3 / 27          118ms / 118ms
    fert08-eqx-iad.ea.com                 159.153.224.234      15     126ms       131ms      0%        27 / 27         125ms / 226ms
    * Unknown Host *                      159.153.233.47       16     117ms       117ms      0%        27 / 27         117ms / 118ms
    
     
  2. So do all of us :(

    Notice the other threads with over 100 responses.. yup thats all of us!
     
  3. I hear you this morning at like 8am between 9am was experiencing anywhere from 24% to 50% packet loss and could barely move..same for most my guild mates that were on and now arent cause they cant play the game.
     
  4. Speedy Orkit

    Speedy Orkit Grand Inquisitor
    Stratics Veteran

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    Lag killed the game? I thought it was lack of advertising, half assing expansions, not assessing current problems and trying to over shadow them with new items/lands that does nothing but thin out the population. Oh well.
     
  5. Pied Piper

    Pied Piper Adventurer
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    Yeah all my other ONLINE games for ALL systems work fine so im playing sum search and destroy on my 360....screw EA
     
  6. rareitem

    rareitem Journeyman
    Stratics Veteran

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    have exactly same problem Europa server packet loss 19% totally unplayable.

    Code:
    Host Name                                              IP Address            Hop    Ping Time   Ping Avg        % Loss  Pkts r/s         Ping best/worst
    * Unknown Host *                                       192.168.1.1           1      0ms         0ms             0%      53 / 53          0ms / 0ms
    * Unknown Host *                                       10.5.16.1             2      42ms                        100%    0 / 53
    162.Red-80-58-122.staticIP.rima-tde.net                80.58.122.162         3      45ms                        100%    0 / 52
    So7-0-0-0-grtmadde2.red.telefonica.wholesale.net       84.16.8.113           4      58ms        59ms            0%      52 / 52          57ms / 81ms
    So1-2-0-0-grtparix3.red.telefonica-wholesale.net       213.140.43.186        5      85ms        89ms            0%      52 / 52          83ms / 118ms
    * Unknown Host *                                       0.0.0.0               6      0ms
    so-0-0-0.XR2.LND9.ALTER.NET                            146.188.15.238        7      88ms        85ms            0%      52 / 52          82ms / 91ms
    pos2-0.gw2.lnd9.alter.net                              158.43.150.162        8      83ms        82ms            0%      52 / 52          76ms / 88ms
    uuk202020.uk.customer.alter.net                        158.43.28.238         9      89ms        89ms            0%      52 / 52          81ms / 233ms
    fert01-ixe-lhr.ea.com                                  159.153.156.6         10     161ms       147ms           3%      50 / 52          126ms / 167ms
    * Unknown Host *                                       159.153.156.138       11     131ms       131ms           19%     42 / 52          128ms / 135ms
    
    
     
  7. Freja ... I have 8 hops at 100% packet loss BEFORE EA routers/switches! I've given up, my son has given up.

    DEVS: I challenge someone from the staff to log onto Pogo.com (another EA venture) from the Eastern seaboard where the tracert goes thru Washington DC Level3.net and hands off to att.net. Good luck! I have Pogo and UO ... neither work currently and both route to EA-land via these backbones.
     
  8. majorjc

    majorjc Guest

    PING siege.owo.com (159.153.233.47): 50 data bytes
    timed out
    50 bytes from 159.153.233.47: icmp_seq=1 time=139 ms
    50 bytes from 159.153.233.47: icmp_seq=2 time=140 ms
    50 bytes from 159.153.233.47: icmp_seq=3 time=141 ms
    50 bytes from 159.153.233.47: icmp_seq=4 time=142 ms
    50 bytes from 159.153.233.47: icmp_seq=5 time=139 ms
    timed out
    timed out
    50 bytes from 159.153.233.47: icmp_seq=8 time=140 ms
    timed out

    PING Statistics for siege.owo.com
    10 packets transmitted, 6 packets received, 40% packet loss
    round-trip (ms) min/avg/max = 139/140/142


    TraceRoute siege.owo.com (159.153.233.47)
    timed out
    1 0 0 192.168.199.1
    2 5 5 73.4.18.1
    3 7 2 68.86.245.65 ge-1-37-ur01.florence.ms.malt.comcast.net
    4 7 0 68.86.241.17 te-9-1-ur02.jacksonnorth.ms.malt.comcast.net
    5 7 0 68.86.241.54 te-9-1-ur03.jacksonnorth.ms.malt.comcast.net
    6 12 5 68.86.240.109 pos-3-1-ar01.dannythomas.tn.malt.comcast.net
    7 11 -1 68.86.240.10 te-9-1-ar01.winchester.tn.malt.comcast.net
    8 19 8 68.86.91.97 te-0-2-0-3-cr01.nashville.tn.ibone.comcast.net
    9 30 11 68.86.85.66 pos-0-5-0-0-cr01.atlanta.ga.ibone.comcast.net
    10 26 -4 4.71.252.13 te-4-4.car1.Atlanta2.Level3.net
    11 36 10 4.68.103.28 ae-61-51.ebr1.Atlanta2.Level3.net
    12 35 -1 4.69.138.20 ae-73-70.ebr3.Atlanta2.Level3.net
    13 40 5 4.69.132.86 ae-2.ebr1.Washington1.Level3.net
    14 39 -1 4.69.134.138 ae-81-81.csw3.Washington1.Level3.net
    15 113 74 4.68.17.133 ae-33-89.car3.Washington1.Level3.net
    16 39 -74 4.79.169.74 ELECTRONIC.car3.Washington1.Level3.net
    17 137 98 159.153.224.238 fert08-eqx-iad.ea.com
    18 140 3 159.153.233.47
    host reached
     
  9. Idahoan

    Idahoan Lore Master
    Stratics Veteran

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    Lets see... I have a product that I wanted to kill.. but could not.

    So an issue arises that I refuse to acknowlegde exists that pushes my customer base to look else where.

    I get my intial intent and can blame it on "Issues out of our control".


    Fiction or Non Fiction, you be the judge.
     
  10. You know I love this game and have played for years , through all the probs and all the good stuff in game . And this is the frist time that i can remember since around the time Tram opend and 3d came out that we have had a issuse like this go on so long , then it was the shards locking up and crashing then reverting back 8 to 1 hour at a time . It was hard but it was fixed. Now this .

    It was said in the last FoF that it was a known issuse . So here is my qustion , If it was known then why is it not fixed. Why is it 20 times worse today then yesterday . Why are the shards still up and not takeing down to fix this. I know some things are not alwas easy to fix. But at this point it is just to painful to log in and play .I would reather know they were down and someone working on them ,then just have them up and noone working on it or us not been told what is been done to fix this. I do know that it is really the servers or some servers I.E. Fert07 and Fert08 , and not the shards. But to fix this do the shards not need to come off line to take care of the servers?
     
  11. Sunrise

    Sunrise Guest

    add on....

    I thought trammy killed the game? Or AOS....
     
  12. My thoughts exactly. Although I would love to be proved wrong.
     
  13. And THAT, Milady is most likely what all of us are asking. I know from experience that if a backbone is at fault/issue it does take some time to get it corrected. But the deafening silence is most aggravating.
     
  14. T'Challa

    T'Challa Certifiable
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    Nice conspiracy theory, do you have a poster of a UFO on your wall too? ;)
     
  15. Draconi

    Draconi Most explosive UO Legend
    VIP Stratics Veteran Stratics Legend

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    Hey! NO! I may or may not have seen a UFO... it was dark, there was no moon, and there was a meteor shower, and I was 12, and lived on final approach for the nearby airforce base... but it might've been!

    But no, seriously, it'd be easier to take out UO by dyeing everything bright, neon purple. (This is how the Armageddon spell really works.)
     
  16. Tomas_Bryce

    Tomas_Bryce Rares Collector Extraordinaire | Rares Fest Host
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    Don't even think it!!

    Oh, the nightmare.
     
  17. gjohnson5

    gjohnson5 Guest

    If one of EA carriers were the issue, I bet it was Sprint. Atleast from my days of working for an ISP , they were a problem child even then. I just think the dedicated internet services do internet access better then phone companies. But many of them were bought by phone companies now so the waters are unclear on that point.
    Anyway I would look into
    UU Net (Which is now Verizon)
    Verio (which is now part of the phone company NTT)

    Since alot of the problems appear to be on the east coast , there may have been a problem at MAE-East. However this fert07 and fert08 which seem to be inside EA's network apeear atleast on traceroutes to be the source of it.

    But anyway , If sprint is the problem I would look into one of the Tier1 services above
     
  18. Idahoan

    Idahoan Lore Master
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    Gotta love Draconi!! At least he's smiling!!!
     
  19. Ummm, no but I did stay at a Holiday Inn Express last night!
     
  20. gjohnson5

    gjohnson5 Guest

    One thin g that you can do is do traceroutes from a looking glass service
    I just did one from Carnagie Mellon and the connection goes over sprint's network. I see some !X inside EA's network which seems to indicate a problem at fert08 (again)

    http://www.net.cmu.edu/cgi-bin/neto...traceroute&.submit=Submit+Query&.cgifields=op

    Results from: /usr/sbin/traceroute 159.153.233.71:
    traceroute to 159.153.233.71 (159.153.233.71), 30 hops max, 38 byte packets
    1 POD-C-CYH-VL4.GW.CMU.NET (128.2.4.48) 0.284 ms 0.232 ms 0.227 ms
    2 CORE255-VL907.GW.CMU.NET (128.2.255.186) 0.365 ms 0.310 ms 0.310 ms
    3 POD-I-CYH-VL987.GW.CMU.NET (128.2.255.250) 0.583 ms 0.458 ms 0.459 ms
    4 g1-1-0-418.car1.pitc.pitbpa.e-xpedient.com (208.40.161.233) 0.702 ms 0.727 ms 0.638 ms
    5 g0-1-0-440.car1.acm.pitbpa.e-xpedient.com (206.210.75.248) 1.747 ms 1.522 ms 1.823 ms
    6 63.160.2.9 (63.160.2.9) 1.738 ms 1.881 ms 1.907 ms
    7 sl-bb25-nyc-0-0.sprintlink.net (144.232.13.145) 17.019 ms 17.569 ms 17.630 ms
    8 sl-crs1-nyc-0-0-0-0.sprintlink.net (144.232.7.104) 18.321 ms 17.903 ms 18.039 ms
    9 sl-crs1-pen-0-8-2-0.sprintlink.net (144.232.19.106) 22.240 ms 22.352 ms 22.075 ms
    10 sl-crs1-rly-0-13-3-0.sprintlink.net (144.232.20.212) 23.690 ms 23.679 ms 23.894 ms
    11 sl-crs1-dc-0-8-0-0.sprintlink.net (144.232.19.213) 31.798 ms 31.701 ms 31.498 ms
    12 sl-st20-ash-8-0-0.sprintlink.net (144.232.18.222) 26.249 ms 25.091 ms 25.419 ms
    13 144.223.246.6 (144.223.246.6) 32.335 ms 32.547 ms 33.089 ms
    14 fert08-eqx-iad.ea.com (159.153.224.234) 25.003 ms 25.690 ms 24.984 ms
    15 fert08-eqx-iad.ea.com (159.153.224.234) 25.255 ms !X * 25.969 ms !X


    A good list of looking glass services is available here
    http://www.missing.com/traceroute.html
     
  21. Maplestone

    Maplestone Crazed Zealot
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    Nah, usually that just means a router has been configured to tell traceroute to get lost.
     
  22. gjohnson5

    gjohnson5 Guest

    http://lg.level3.net/traceroute/traceroute.cgi?site=wdc1&target=159.153.233.71


    [FONT=Helvetica, Arial, Sans]
    Show Level 3 (Washington, DC) Traceroute to 159.153.233.71
    [/FONT]
    1 ae-1-69.edge1.Washington3.Level3.net (4.68.17.11) 0 msec
    ae-4-99.edge1.Washington3.Level3.net (4.68.17.203) 4 msec
    ae-2-79.edge1.Washington3.Level3.net (4.68.17.75) 4 msec
    2 att-level3-oc192.Washington1.Level3.net (4.68.127.154) 4 msec 4 msec 0 msec
    3 tbr2.wswdc.ip.att.net (12.123.8.110) [AS7018 {ATT-INTERNET4}] [MPLS: Label 32757 Exp 0] 4 msec 4 msec 4 msec
    4 gar2.ascva.ip.att.net (12.122.113.85) [AS7018 {ATT-INTERNET4}] 0 msec 4 msec 0 msec
    5 12.116.77.34 [AS7018 {ATT-INTERNET4}] 4 msec 28 msec 4 msec
    6 fert07-eqx-iad.ea.com (159.153.224.226) [AS14891 {EACOM}] 104 msec 100 msec 100 msec
    7 fert07-eqx-iad.ea.com (159.153.224.226) [AS14891 {EACOM}] !filtered * !filtered
    A traceroute from Levl3 even says filtered...
     
  23. Maplestone

    Maplestone Crazed Zealot
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    yes, but what I'm saying is that "filtered" is a synonym for "go away" :)
     
  24. Beastmaster

    Beastmaster Guest

    Many thanks for those links!!!
     
  25. gjohnson5

    gjohnson5 Guest

    And where did I disagree with that?
    It could be either a problem or packet filtering..
    In this case packet filtering
     
  26. Maplestone

    Maplestone Crazed Zealot
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    appologies, I misread your post.