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(Question) Lag Spikes? Is anyone else having nice little lag spikes??

Discussion in 'UO Atlantic' started by weins201, Dec 19, 2012.

  1. weins201

    weins201 Certifiable
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    Is anyone else having Lag Spike issues???
     
  2. Lady_Rachel

    Lady_Rachel Lore Keeper
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    Yes I am..and I talked to a few others that are too.
    Freezing up, coming back in a few seconds sometimes. Other times
    I am frozen and have to close down and relog to get it to run.
    Course the monsters don't lag!
     
  3. Lord Lew

    Lord Lew Lore Keeper
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    I'm having the same issues as above.... Exactly the same
     
  4. SunWolf

    SunWolf Seasoned Veteran
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  5. Rya.II

    Rya.II Visitor

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    same and I just don't feel safe to do anything on atlantic right now...
    I just fear another revert or whatever problems incoming :(
     
  6. CottonEyeJoe104

    CottonEyeJoe104 Lore Master
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    Yea my entire guild has been having them since UO performed that "server upgrade/maintenance" back in early December.
     
  7. Bleak

    Bleak UO Software Engineer
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    Can you provide more information? What times were you playing, what were you doing during this time, and how long was the delay? Any other relevant information is welcome as well, thanks.
     
  8. SlobberKnocker

    SlobberKnocker Slightly Crazed

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    cotton and i are in the same guild on atl. time doesnt matter. we are always in a pvp environment. i play mostly 8-11 pm.
     
  9. Lord Lew

    Lord Lew Lore Keeper
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    Bleak, time does not matter, it's consistent throughout the day. The spikes can be short and long, and are not location dependent. The long spikes can be quite deadly in the right circumstances.

    Many of us are truly worried by them, as they preceded the revert last time. Please reassure us that it will not happen again, I doubt you will find the response agreeable.
     
  10. Tazar

    Tazar Guest

    I am not sure if it is the only issue - but something seems to be lagging on the client side... there are times when I am dragging my courser across the screen and suddenly it locks up and movement stops for a moment.
     
  11. NuSair

    NuSair Babbling Loonie
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    It could be client side- I play side by side with my wife and when we are in the same area, the lag spike hits usually at the same time, but not always (we do champ spawns together)- when we are in separate areas, when one gets a lag spike, the other doesn't. The lag is up to 10+ seconds.
     
  12. Tazar

    Tazar Guest

    I know many in my group play the Enhanced Client (with and without Pinco's) and we are all seeing the lag. The one left playing the Classic Client hasn't been seeing a problem. Is anyone on the classic client seeing the lag spikes?
     
  13. NuSair

    NuSair Babbling Loonie
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    We both play on the classic client.
     
  14. Tazar

    Tazar Guest

    Interesting... probably not so much of a client side issue then. I've been watching other shards for similar comments and have not seen any. I guess if anyone can get a traceroute (preferably while the lag spike hits) it would help.
     
  15. NuSair

    NuSair Babbling Loonie
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    I don't think that is it, because I'll get a lag spike and my wife won't. Sounds like a client or server issue.
     
  16. CottonEyeJoe104

    CottonEyeJoe104 Lore Master
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    It seems to happen all day. More at night (during what I'd assume is heavier load). I play mostly in fel so could be facet related. It defiantly happens more around the yew moongate, then it does in say dungeons. But I've had it happen everywhere. Despse, Destard, T2A... Seems to be roughly every 20-30minutes like clock work. I'll try and pay attention and write down the times and PM you the times I feel or see it. That way you can check your error logs to see if something is occurring at those times.
    I play on the classic client. Can't stand the look of the new one...
     
  17. NuSair

    NuSair Babbling Loonie
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    8:50pm EST Atlantic- guild was killing Travesty and we all lag spiked.
     
  18. Lady_Emma

    Lady_Emma Visitor
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    I have been having major lag spikes the past couple of days. today 12/30 @ 9:00 EST had to stop playing. Happened several times earlier as well as a couple of days ago i could not play at all.
     
  19. CottonEyeJoe104

    CottonEyeJoe104 Lore Master
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    Since I read that post, and til now (when I logged) this is the lag spikes and time, and location:

    12/30/2012 (all times are EST, and on CLASSIC client)
    8:45pm - East of Skara Brae
    9:03pm - Login Server - hanged on connecting as switching chars
    9:34pm - Hythloth Dungeon
    10:05pm - Hythloth Dungeon
    10:35pm - Outside Hythloth Dungeon
    All of these are in FEL.

    They all last i'd say between 6-10 seconds. Doesn't seem like much but if your in combat against a thrower or an archer, their weapon continues to throw.... so when everyone recovers from lag, good chance someone is just going to drop... funny until it happens to you lol.
     
  20. Queen Arya

    Queen Arya Rares Fest Host | Atl Sept 2011 & June 2013
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    I play classic client-the spikes I fear I have come to live with- The most annoying part of the spikes for me is placing items in my backpack or chests
    I play Atlantic- I play all facets-pretty much covered every area of the game over the weekend due to searching for idocs- there doesnt seem to be specific areas or times- and like a previous statement it also happens when logging on- there are spikes-then longer freezes and crashes
     
  21. Cetric

    Cetric Grand Inquisitor
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    can confirm i see this as well, it seems to tend to happen to everyone around me when it happens. it'll be some big fight, i'll lock up for 5s or so expecting to be dead, and everyone seems to start moving again at roughly the same time.

    Playing Atlantic, time doesn't matter, but is very intermittent.
     
    #21 Cetric, Dec 31, 2012
    Last edited: Dec 31, 2012
  22. Lord Lew

    Lord Lew Lore Keeper
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    It happens alone, in my house in Fel, very low graphic area. I play mostly on classic, but it happens on EC as well. It's not location or load specific, and it's random enough that getting a good trace log is near impossible. I guess I can sit logged in and run it over and over till I hit the spike. I don't remember this specific issue happening before the move to Amazon, and the hardware upgrade.
     
    CottonEyeJoe104 likes this.
  23. Lord Lew

    Lord Lew Lore Keeper
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    Bleak, i ran a few trace routes tonight, hopefully this will help, as I think I hit it right at a lag spike

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 1ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 8ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 11ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 28ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 19ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 62ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 62ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 58ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 37ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 39ms
    * Unknown Host * 206.112.176.42 12 136ms
    * Unknown Host * 206.112.184.37 13 69ms
    host136.ea.com 63.117.27.136 14 42ms

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 2ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 11ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 11ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 31ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 22ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 65ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 64ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 107ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 58ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 44ms
    * Unknown Host * 206.112.176.42 12 329ms
    * Unknown Host * 206.112.184.37 13 46ms
    host136.ea.com 63.117.27.136 14 47ms


    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 3ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 10ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 11ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 20ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 21ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 78ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 74ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 65ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 38ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 44ms
    * Unknown Host * 206.112.176.42 12 251ms
    * Unknown Host * 206.112.184.37 13 43ms
    host136.ea.com 63.117.27.136 14 42ms

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 1ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 10ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 9ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 24ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 18ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 64ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 61ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 113ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 40ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 40ms
    * Unknown Host * 206.112.176.42 12 38ms
    * Unknown Host * 206.112.184.37 13 48ms
    host136.ea.com 63.117.27.136 14 52ms

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 1ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 10ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 15ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 15ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 18ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 62ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 59ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 63ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 54ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 39ms
    * Unknown Host * 206.112.176.42 12 39ms

    As you can see, it hit a +200 ping time just before the host server then came back down, and the unknown server is gone. this was around 11pm on new years eve..
    anyway, hope it helps.. let me know if you need me to run any more..
    thanks
    Lew
     
    #23 Lord Lew, Dec 31, 2012
    Last edited: Dec 31, 2012
  24. Lord Lew

    Lord Lew Lore Keeper
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    206.112.176.42 IP address location & more:
    IP address [?]: 206.112.176.42[Copy] [Whois][Reverse IP]
    IP country code: US
    IP address country: [​IMG] United States
    IP address state: Virginia
    IP address city: Ashburn
    IP postcode: 20147
    IP address latitude: 39.0335
    IP address longitude: -77.4838
    ISP of this IP [?]: Verizon Business
    Organization: MTC4 engineering
    Local time in United States: 2012-12-31 23:22

    Looked that up just in case you needed it :)
     
  25. Lord Lew

    Lord Lew Lore Keeper
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    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 0ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 9ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 12ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 19ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 18ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 68ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 69ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 74ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 64ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 42ms
    * Unknown Host * 206.112.176.42 12 729ms
    * Unknown Host * 206.112.184.37 13 46ms
    host136.ea.com 63.117.27.136 14 103ms


    oh yeah, that spike hurt that one dumped me off of the shard, and i instantly ran the trace route at 12:44AM january 1st

    so i backed my way down the list, and it seems i go from east central Florida, to Tampa, up to Kansas City, THEN over to VA.. love how the internet works :)
     
    #25 Lord Lew, Jan 1, 2013
    Last edited: Jan 1, 2013
  26. Bleak

    Bleak UO Software Engineer
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    Thanks for the information we are working to resolve these issues.
     
  27. Tazar

    Tazar Guest

    If you need any more trace-routes, research, speculation, or plain old conspiracy theories - just ask! :p

    Thanks for following up on this for us. :)
     
  28. Lord Lew

    Lord Lew Lore Keeper
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    I love me some conspiracy theories, I heard that it was Mesanna causing the lag spikes!!!
     
  29. Bleak

    Bleak UO Software Engineer
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    Anyone still seeing severe spikes on Atlantic?
     
  30. weins201

    weins201 Certifiable
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    Yes i, i have seen them on and off over the last week, no regularity just here and there.
     
  31. Zane_Xander

    Zane_Xander Journeyman
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    I use Clasic mostly and I get it too. Feels just like the old lag spikes we use to get where it only effected us and not the spawn. o0o0oooo
    feels like packet losss
     
  32. Bleak

    Bleak UO Software Engineer
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    Better yet as of today?
     
  33. Zane_Xander

    Zane_Xander Journeyman
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    I think so, I was barding earlier.. But I will pay more attention today.
     
  34. weins201

    weins201 Certifiable
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    seems better i ran around exodus, lost lands, ilsh and some fell champ with only one hicup when i went thru lich dungeon to primevil lich area where i froze up. Other than that all was well
     
  35. Zane_Xander

    Zane_Xander Journeyman
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    yes lag is still occuring on Atlatic.
     
  36. Lythos-

    Lythos- Lore Keeper
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    Is there anyway to look into and fix the random client crashes as well? Seems to also be Fel side only.
     
  37. Tazar

    Tazar Guest

    CC or EC? Specific Locations? Actions? Anything that seems to trigger it or that may help the Dev's reproduce it?
     
  38. Lythos-

    Lythos- Lore Keeper
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    Classic. I've cliented anywhere in fel doing any random act in pvp. Last night i cliented 2x once mounting up and another just hitting someone with my wep. Seems to be triggered by people doing multiple things on screen.

    It's almost like the cnt/shift crashes of old (which still crash too even though they were supposed to be fixed years ago)
     
  39. Lord Lew

    Lord Lew Lore Keeper
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    Just ran to my usual haunts of late and did not notice the same lag as I have been getting. Just the normal client side I usually deal with in certain high population areas. I will pay longer tonight with a group hopefully and report back.

    Can't say for 100%, tho it seemed a lot better, thanks Bleak!!!
     
    kulder likes this.
  40. NuSair

    NuSair Babbling Loonie
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    Had one this morning at Humility sometime around 8:30am EST- haven't been on the game since like noon. Will try it tomorrow.
     
  41. Lythos-

    Lythos- Lore Keeper
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    Had another 10-20sec freeze and afterwards a client crash (due to recalling where several mobs were moving at the same time)...all in fel.
     
  42. Lord Lew

    Lord Lew Lore Keeper
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    Bleak, I had another lag crash today 5:45PM 1/4, I was jumping from Ilsh to Makoto and froze. Jumped over to do a
    trace route and found this..

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    * Unknown Host * 192.168.1.1 1 0ms
    * Unknown Host * 0.0.0.0 2 0ms
    ten0-0-0-7.orld25-ser2.bhn.net 72.31.194.180 3 9ms
    ten0-0-0-5.orld31-car2.bhn.net 71.44.60.176 4 8ms
    ten0-15-0-3.orld71-car2.bhn.net 71.44.61.20 5 21ms
    hun0-6-0-o.0rld71-cbr3.bhn.net 72.31.193.22 6 12ms
    te9-0-0d0.cir1.miami2-fl.us.xo.net 216.156.104.49 7 59ms
    216.156.15.5.ptr.us.xo.net 216.156.15.5 8 65ms
    0.xe-10-2-0.BR1.MIA19.ALTER.NET 204.255.168.21 9 139ms
    0.xe-2-1-2.XT1.DCA5.ALTER.NET 152.63.6.81 10 59ms
    0.so-6-0-0.UR2.MTC4.ALTER.NET 152.63.38.242 11 61ms
    * Unknown Host * 206.112.176.42 12 514ms
    * Unknown Host * 206.112.184.37 13 64ms
    host136.ea.com 63.117.27.136 14 74ms
    caused me to have to shut program down and re-load
     
  43. pumpkin_escobar

    pumpkin_escobar Journeyman

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    Same, sure makes taming interesting.. And embarrassing
     
  44. NuSair

    NuSair Babbling Loonie
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    Still getting lag spikes, multiple times tonight, in Bedlam and Medusa's chamber.
     
  45. Bleak

    Bleak UO Software Engineer
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    Thank you again for your feedback, we have identified the issues causing the lag and are very close to getting them resolved.
     
    Lord Lew likes this.
  46. Lady_Rachel

    Lady_Rachel Lore Keeper
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    Thank you sooo much Bleak!

    *crosses fingers for luck*
     
  47. Lord Lew

    Lord Lew Lore Keeper
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    Anyone still noticing spikes?
     
  48. Buddy Lee

    Buddy Lee Adventurer
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    Last night was pretty laggy over all for me along with the occational 5-10 second freeze. Not sure if this was the same cause as before.
     
  49. Bleak

    Bleak UO Software Engineer
    VIP Stratics Veteran

    Joined:
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    What was your location?
     
  50. Tazar

    Tazar Guest

    We were all over Trammel last night doing treasure-maps and having lag-spikes regularly... I could even run my character in a small circle over and over again and once each circle he'd freeze up for a couple of seconds.