I checked my bank account tonight to find that EA had charged me $14.40 instead of $12.99. First, I did not authorize EA to remove $14.40 from my bank account, I authorized $12.99. I checked the "Help" page to find out why I was being charged the additional amount, assumed tax, only to get the same page that states it had been removed or deleted. So I went to the Account Management page at accounts.eamythic.com to link the accounts to see what the deal was, I did successfully link the accounts however, EA is telling me that I have no subscription to Ulitma Online. So I went to contact EA about this issue via their email link, only to get a blank page that would never load. I was able however, to log in at the account.ea.com website, and my billing states $12.99 USD. But again, the new website at accounts.eamythic.com does not show the accounts linked. So decided to cancel my account via the account.ea.com website. I clicked on the "Cancel Subscription" which took me right back to the accounts.eamythic.com page, that shows that I don't have any linked account. I then decided to contact customer service via the support.ea.com link in chat and was connected to an agent in about three minutes. I asked why the accounts were not linked, in addition to why I was being charged $14.40 when I only agreed to $12.99. The reply? "You have been re-queued" "You are currently number 18 in the queue. You should be connected to an advisor in about 29 minutes..." So I emailed EA customer support to cancel the account. First I didn't authorize $14.40 and secondly, I'm tired of this spaghetti run-around to do something that should be terribly simple. Oh wait.. Mythic, UO and EA.... what am I thinking. And if they don't cancel the account, and the charge shows up on next month's bill, I'll just dispute the transaction at the bank. Just tired of all this BS. So the moral of the story is, my house should decay in three months. Pretty much all of you know where it's at, so grab and grow around Thanksgiving.