When I log out, a fatal window Pops up. I *close that window *(hit ok or X) and game shuts downs. This is happening to ALL my accounts. I am able to log-in and play the game okay, but ... when I log any character out - - the Pop Up Fatal Window appears. It reads: _____________________________________________________________________ fatal x Could not open file for writing: C:\Program Files (x86)\EA Games\ Ultima Online 2D Client\Account Name\Sonoma\Character Name eg.Jade\desktop.uos ok ______________________________________________________________________ My computer knowledge is somewhat limited, so since I am not sure of the 'where, what, how and why' of things, if someone knows the problem and is willing to help, it will probably require a bit of step by step HOW to DO whatever is required to be done. Hopefully my son might be able to help next weekend when he visits ..but hey, would it damage the game or do something if I continue playing while I wait for an answer to the problems? I recently upgraded Adobe CS2 to CS5 and a new patch from Windows 7 downloaded the other day which did change a few things on this computer. This fatal window suddenly started appearing a couple of hours ago when I was using characters on various accounts to refresh their loyalty to various cities.