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Lost Characters

Discussion in 'UHall' started by TheGrimReefer, Apr 18, 2013.

  1. TheGrimReefer

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    I know some of you may have lost characters in the past due to transfers and such, but I would like to know how long it took to get the character back?

    I lost a character on 3/30/13 when Atlantic was going through its up/down phases as it seems to still be doing. I have already emailed Mesanna and placed an EA ticket after waiting 3 days to talk to a GM.
     
    #1 TheGrimReefer, Apr 18, 2013
    Last edited: Apr 23, 2013
  2. TheGrimReefer

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  3. Viper09

    Viper09 Grand Poobah
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    :( Think I remember you mentioning that a while back. Any developments or is it still in the air?
     
  4. TheGrimReefer

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    As far as I know its still in the air. I haven't talked to Mesanna in couple weeks now but have emailed her a couple times. Last I knew was she was having someone write some code to see if it could be fixed, but that was about 2 weeks ago.

    I still don't know if they found the character. I have tried to transfer since and it keeps telling me I have to wait 24 hours since my last transfer. My last transfer was on March 30th when I lost the character. Since its been WAY over 7 days, I'm sure I lost all of my items which he was transferring. And with Atlantic getting reverted every few days, I'm not sure what is going to happen.
     
    #4 TheGrimReefer, Apr 24, 2013
    Last edited: Apr 24, 2013
  5. Hardy

    Hardy Lore Master
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    If I recall correctly it was just over 1 week to get my char bak on the Atlantic revert a few months back.
     
  6. TheGrimReefer

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    I have talked to a few other people and they said the same thing, about a week. I keep trying to find out what is going on but get no response. If they cant put it on Atlantic where it ended up at, then put it on Chessy where I started from. I really don't think its that hard but could be wrong.
     
  7. Hardy

    Hardy Lore Master
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    Make sure you have a char slot open on both shards in case. Mine was put onto the shard I was travelling to.
     
  8. TheGrimReefer

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    Here's what happened. I transferred the character to Atlantic from Chesapeake on Saturday 3/30/13. Now the character made it to Atlantic but I couldn't get into him. I could click on his name and everything, but it would cause UO to freeze. I restarted UO and the shard was down when UO restarted. When it came back up, the character was no longer on Atlantic. I assumed a revert so went back to Chesapeake, but he wasn't there either. I checked all shards thinking I may have hit a different shard but nothing. I then went into the UO files and the character file was on Atlantic shard.

    I quickly emailed Mesanna and paged a GM that very same day but didn't get a response until Monday. I talked to GM Nellim Monday morning and he told me to wait a while and if I didn't see the character to page again. I paged again and talked to GM Jolvan around 4:45 Monday 4/1/13. He sat with me and I explained everything. He said he would pass it up the chain, therefore giving me an EA Ticket #. About a week later, I emailed Mesanna again asking a few questions including Status and If it was safe to transfer. She emailed me back saying This was a special case and it Should be alright to transfer but no other answers. Last week I tried to transfer another character, but got the whole "Had to wait 24 hours from my last transfer". Now my last transfer was on 3/30 so 24 hours had gone by with plenty of extra time.

    Here we are almost month later and nothing has changed. I still don't know the status of the character, if there is something wrong with my account, or if I'm at a loss.
     
  9. TheGrimReefer

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  10. TheGrimReefer

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    Finally got the dreaded email yesterday stating that my character is completely lost due to their fault. Now Im not sure if they just don't have the resources now to continue due to all the layoffs or if its actually lost. They are willing to remake the character, but all other items are lost. I guess being a collector was my mistake as I will have to start all over again. Finding some of the items is going to be hard and costly which is something I don't have right now is a lot of gold.
     
  11. Hardy

    Hardy Lore Master
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    Bummer. Good luck