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Lost Item that was locked down and secure

Discussion in 'UHall' started by chantie, Feb 17, 2014.

  1. chantie

    chantie Visitor

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    I have recently lost a crate that was locked down in my house it held all my soul stones for that account and I asked help about it and all I got was I am sorry....Is it an issue or glitch or I am just wasting time worring about it
     
    #1 chantie, Feb 17, 2014
    Last edited: Feb 17, 2014
  2. The Zog historian

    The Zog historian Babbling Loonie
    Stratics Veteran

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    Unfortunately it's been policy since the beginning that TPTB won't replace lost items. House storage has been pretty reliable for a long time, but once in a while people report things going missing. A lot of the time, I suspect, is a corrupted or missing data pointer in the database. Wish this could have been of more help...
     
  3. Ellie

    Ellie Seasoned Veteran
    Gilfane

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    I was going to take a commodity deed box to another house to deed some things up last night. It was sitting on top of another chest. When I got to the house the chest below my com deed box was in my pack. I went back to my place and there was the com deed box where it belonged. Could you have missed the crate and locked something else down? I leave my stones in a chest and leave it secured. They work sitting in the crate with out moving them out. Sorry you lost them.
     
  4. Andrasta

    Andrasta Goodman's Rune Library
    Stratics Veteran Alumni Stratics Legend Blue Crane Society

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    Did you customize your house? I had a fair number of things disappear after I went into customization mode that were locked down and untouched for years just recently.
     
  5. Piotr

    Piotr Stratic's Finest
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    You have checked your moving crate?
     
  6. Yadd of Legends

    Yadd of Legends Certifiable
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    Ouch, losing one soulstone hurts, let alone all of them. Were you customizing your house? I suppose you checked the bank boxes of all the characters on that account? I hope you find them.


    Sent from my iPhone using Tapatalk
     
  7. Andrasta

    Andrasta Goodman's Rune Library
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    I checked my backpack, my moving crate, outside by the sign. Nothing. Gone.