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Magincia Rubble Replacement - Has anyone heard anything?

Discussion in 'UHall' started by Promathia, May 4, 2011.

  1. Promathia

    Promathia EM Bennu Fanclub
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    Has anyone's been replaced yet? Or has anyone heard anything since they sent their emails?

    I emailed Mesanna again just to make sure she got my original email, but I still haven't gotten any kind of response/confirmation :(
     
  2. Xalan Dementia

    Xalan Dementia Slightly Crazed
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    did the devs say theyd replace the rubble? Because its against policy to replace any lost items, even when its their mistake.
     
  3. Promathia

    Promathia EM Bennu Fanclub
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  4. Xalan Dementia

    Xalan Dementia Slightly Crazed
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    I see, my bad. This is a unprecidented action then since they never return items since people can just lie and say they lost tons of the highest valued items.
     
  5. Mapper

    Mapper Crazed Zealot
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    That may be the policy but there's been many exceptions, Especially when it's a bug of EA.
     
  6. thelma1717

    thelma1717 Adventurer

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    lol for 5 months ive been chewing on ea billing, gms ea support etc etc etc. had a luna vendor house in pacific maxed account playing for ten years!! guy i got account from comes back after 6 years gives live support his old registration code says it he was hacked from him billing just hands him account!! i call and ***** they say oops that should not have hapened !! DUH !! so they give me 6 months free play lmfao over 2 bill in rares and gold he sells it all off i give them his name icq everything told them i wanted my stuff back they say no we dont retunrn anything !!! so when i read in stratic about items being return i went ballistic !!!!!!!!! told billing i find out one person gets anything back this will get legal !! if they go against there own agreement mayby thats what it will take to fold the game !!!! we will see !!!
     
  7. blueturtle

    blueturtle Lore Keeper
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    Well did you learn your lesson?

    ALWAYS use the account transfer program.
     
  8. Kellgory

    Kellgory Certifiable
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    From my understanding this was a programming error on their part, they were informed of the problem while they still backup files of the days in question, and for the majority of the shards there was only a short period of time that elapsed with Origin being the exception. It also sounded like they were going to go back to the backups and confirm that you had those pieces of rubble in the house and not just give everyone that submitted a list something.

    As far as EA giving the old owner your account back to them, that has been happening eversince I've played. Usually at least once or twice a year someone makes a post about it happening to them, and it's almost always pointed out that unless you do the account transfer there is always a risk of this happening since from what i've been told is all the need is the original codes or credit card info used when the account was opened, and by using the account transfer it wipes out that info as well as any marks against the account. Of course the last couple of times this was suggested, there was a couple posts about the number of hoops they had to jump through before finally talking to someone that actually knew what it was.
     
  9. Lady Storm

    Lady Storm Crazed Zealot
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    Well........................there is a bit of truth to your statements but I need to add in something here. Accounts traded or given prior to the account transfer system are considered the property of the longest cc on record. This was said by EA billing back when the transfer system first started due to the fact the old owners were not subjest to the system at the time of trade or sale. Most times the billing will revert the ownership back. Heads up if you have this happen...Asap que a GM report your account hacked, this will lock the account up and prevent the person who took it to go any further. Sorry you lost alot and no a gm or dev will not return your items, years ago a person tried it with one I had ..he got away with 20 mill when mills went for 200$ ea! Oh I got the account back as I called the gms and reported the second I found out he took it, minus the gold. His excuse for taking back account by trickery was he needed the $$ , the rewards were new and going for mad gold or cash. His aim was to strip it, sell all he got and then sell the account.
    EA didnt see it his way.....
     
  10. Demonous

    Demonous Rares Fest Host | Ches Jul 2010
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    yup definitely worth the 30 bucks to make sure you won't get screwed over years later, this is why i never buy accounts at all, much easier to just create your own from scratch
     
  11. I got a couple emails from Mesanna on 5/3 stating she was in the process of going through the back up/verifying items, so she is working on it...I feel so bad for her, she must have 100's of emails & accounts she is cross checking. Don't loose heart, she will get to ya!