I work Tuesday evenings so I was unable to watch the video. I read the transcript last night and am dumbfounded by what I read: Cal and Mesanna came across as two strangers that had met five minutes before the camera started rolling and never heard of UO before that moment. Neither seemed to have any idea of what was going on in UO now or what is planned for the future. Neither seemed to have any idea what the other was working on now or had been working on in the past. No wonder the communication with the playerbase is so bad--they don't seem to communicate with eachother! The person(s) listed as "off camera" in the transcript seemed to me the only one that had any idea what was going on in UO or why there was a camera there recording in the first place. This "off camera" person seemed to have to prompt Cal's every answer and repeatedly remind him of the subject being discussed! Was this a member of the development team, a PR person, an EA exec? It seems like Cal needed permission and direction from this person to even speak. Maybe once I see the video firsthand, it won't be as bad. I wasn't expecting much good news, but did expect a basic level of coherence in laying out the plans for the future of UO.