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My char crashes the game every time I try to log him in

Discussion in 'UHall' started by cutty, Feb 17, 2014.

  1. cutty

    cutty Adventurer
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    Went shuffling through all my chars to get the valentines day gift on my shard, and one particular character crashes the game every single time I try to log him in. I last logged him in around the holidays for the thanksgiving and halloween items, and had no issues. All six of my other chars have logged in with no problems. I use the classic client. Is it possible that I've locked down/secured something in the spot he was last in, and that's why he can't log in? I know he was last logged out in my house. Five days ago I posted this in Tech forums, and got one response. Brought it up here in hopes that more see it and I can resolve this.

    I tried installing and running the EC to see if I could log in that way, but after 3 complete installs, it refuses to work. Tried installing as admin and not, neither worked. Every time I run the patcher to start the game, I wait for the update, click "play" and either nothing at all happens, or I get a System Error message: "The program can't start because d3dx9_34.dll is missing from your computer. Try reinstalling the program to fix the problem." Three complete installs and I keep getting this message! 45 minutes killed each time I try to install the game, I need Help Please! :wall:
     
  2. Tazar

    Tazar Guest

    While you are not running UO, try going to the "character" file in your my-documents folder and deleting the file with that character name. The exact location depends on your OS and install options - but basically mydocuemts/eagames/ultima online/shard/

    Often crashes or black-holing on log-in are caused by a corruption in that file. Deleting it and then logging in forces the system to recreate it. This will delete any desktop settings and macros that you have on that character - but it should restore the character to functionality.
     
    Rieley likes this.
  3. Merus

    Merus Babbling Loonie
    Stratics Veteran CasteoftheForgotten

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    Try deleting the character file from the UO directory so that it try's to recreate it. If that doesn't work you could try copying a different character file and renaming it with the bugged character name. Not sure it will solve it, but it might since it seems to be character specific.
     
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  4. cutty

    cutty Adventurer
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    That seems to have did it! Thank You!
     
  5. cutty

    cutty Adventurer
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    Now, any idea what's the deal with the EC not starting up at all for me?
     
  6. Tazar

    Tazar Guest

    Glad it worked. :)
     
  7. Tazar

    Tazar Guest

    That will take a bit longer to diagnose and I am at work. Hopefully others can assist over the next few hours - but if not - I will be free in about 5 hours if you are around then.
     
  8. cutty

    cutty Adventurer
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    I appreciate your help. I will keep checking back on this thread for any and all assistance. Thanks!
     
  9. petemage

    petemage Seasoned Veteran

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    Ludes and Tazar like this.
  10. cutty

    cutty Adventurer
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    Ludes, petemage and Tazar like this.