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Need help buying King`s Collection theme pack

Discussion in 'UHall' started by Serafi, Jul 24, 2014.

  1. Serafi

    Serafi Babbling Loonie
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    I was trying to buy the King`s Collection theme pack at my local Origin store (Norwegian), but could not find the item on their site. When I call support, they tell me they no longer support Ultima Online products, even though they have a listing of about 21 different items there. They can not help me . and if the product is not listed now, it will not be.

    Anyone have any suggestions as to where I can buy the theme pack from? Does Broadsword now have a marketplace for ingame items? I am confused here, thought EA still had ownership of UO.
     
  2. Mandrake of DF

    Mandrake of DF Lore Keeper
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    Seems there is a lot of code's missing in the norwegian site now :-(
     
  3. The Old Man

    The Old Man Journeyman
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    The King's collection does'nt appear in the uk store either, but...

    If I type ultima king into the search box at the top right of the store page, it finds the item and allows me to put it into my basket. Same thing with several other items.

    Hope yr store is working the same!

    The Old Man
     
  4. Olahorand

    Olahorand Slightly Crazed
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    I used a proxy server and shopped on Origin.com store directly.
     
  5. BeaIank

    BeaIank Babbling Loonie
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    Origin is likely way outside their reach.
    I remember complaining about the lack of Stygian Abyss at Origin Brazil when Origin first took over Ultima Codes. Mesanna talked to their Origin contacts to get that fixed several times.
    Almost 3 years in... and still no Stygian Abyss at Origin Brazil. A pity, since I would like to open a 4th account.

    But alas, can't get Stygian Abyss, so no point in doing that. And no way in Hel (yes, as in norse Hel) I'd put credit card payment data through a proxy when the proxy admin could easily sniff it.
     
  6. Flutter

    Flutter Always Present
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    Can you buy from store.origin.com?
     
  7. Aran

    Aran INFRACTION INFRACTION INFRACTION!
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    They have IP filtered regional redirects last I looked, that would just take someone in Norway to the Norwegian store
     
  8. Aurelius

    Aurelius Babbling Loonie
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    Different regional or national Origin stores vary in what they show as available, some things need specific searches to turn up (they don't show just searching on the words Ultima or Ultima Online), some things are simply not present on some national stores. As Aran says, their redirect system looks at where it thinks your PC is based on the IP address, and always forces you to use that regional store, and unless you use some form of proxy you can't get to any other Origin...

    In summary - it's moronic. An international company like EA still seem utterly clueless about online commerce, can't cope with the idea that people nowadays move around the world a lot, and have some seriously bizarre ideas that some things should only be on sale in different regions for a game played all over the world. (The 'stopping fraud by selective sales on regional sites' whining is an outright nonsense, anyone using any web proxy can access any Origin store they like, and anyone even slightly serious about 'fraud' will know that perfectly well - although maybe EA, along with their demonstrated ignorance about the internet, do not even know that about that either).

    They have shown no interest at all in sorting this mess out, despite all the 'we don't deserve our customers hating us' crying, and the pretend feedback surveys that keep pointing out the problems but then are just ignored (Cosmetic exercise to look like they care when they actually don't? Damn right.....) and their senior executives either never get told the truth about their awful systems, or ignore it because they are too focussed on the quick buck and the better selling 'other stuff'. They wont change because they can screw enough money out of the other products to cover over any minor potential sales losses on games like UO. Profits seem to be shooting up, from their last reported figures, so nothing will be changed because all they see is 'money NOW' and it looks just fine as far as they are concerned.
     
  9. FrejaSP

    FrejaSP Queen of The Outlaws
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    I checked, it's gone from Danish origin.com too. Typing ultima king do not help and if I seach Ultime Online, I get 23 results but not the Kings upgrade.

    Not even if I copy the name from last I ordered one, it will show, King’s Collection is not found
     
    #9 FrejaSP, Jul 25, 2014
    Last edited: Jul 25, 2014
  10. Aurelius

    Aurelius Babbling Loonie
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    Just for the hell of it I looked on the UK store - if you use their pull down menus, PC Games and then choose MMO, the 36 items listed do not include King's Collection, but it you choose PC Games and then 'online', the 6 items listed there do include it...

    I suspect that won't help for the Scandinavian folks, and the product simply is not there any more on the sites they can access, but it just shows how utterly incompetent the Origin stores system is.
     
  11. Petra Fyde

    Petra Fyde Peerless Chatterbox
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  12. FrejaSP

    FrejaSP Queen of The Outlaws
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    Do not help, sorry, takes me to https://www.origin.com/da-dk/store/buy/ultima-online and tells in a popup in Danish: "Der er blevet flyttet lidt rundt på tingene i Origin-butikken.
    Det kan godt være, at vi ikke har det, som du leder efter, men det her kan nemt være noget, du vil elske."

    This is in English: "There has been moved things around a bit in the Origin store.

    It may well be that we do not have what you're looking for, but this can easily be something you will love."
     
    #12 FrejaSP, Jul 25, 2014
    Last edited: Jul 25, 2014
  13. FrejaSP

    FrejaSP Queen of The Outlaws
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    Danish sites
    MMO, 34 items listen, so 2 is missing
    PC games, Online, 5 items so one is missing
     
  14. BeaIank

    BeaIank Babbling Loonie
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  15. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I did say it was a long shot, but worth a try if the item was just buried in the site somewhere. :(
    Sorry it didn't help The only other legit site I know of for codes is this one http://www.paybycash.com/uo/codelist.php
    they only have a very limited selection :(
     
    FrejaSP likes this.
  16. The Old Man

    The Old Man Journeyman
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    The Stygian Abyss is one of the items they sell and (at least in Europe) they do take PayPal
     
  17. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I don't know whether it would be worth an email to them, explaining the problems people are having and asking if they would be prepared to extend their range?
     
  18. FrejaSP

    FrejaSP Queen of The Outlaws
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    Don't be sorry Petra, you always do a lot to help us and we owe you a lot for that:heart:
     
    #18 FrejaSP, Jul 25, 2014
    Last edited: Jul 25, 2014
  19. Kayhynn

    Kayhynn Certifiable
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    I'd be willing to purchase them for anyone that needs them as long as you are able to paypal me the money.
     
    Cupid and DJAd like this.
  20. Gidge

    Gidge Sage
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    Just a warning. If you buy the King's Collection, and use the code and give someone the items, they won't be able to use them. I bough a code to give to a friend so they could make the craftables for our guild and I was going to take the pics and such and I could not use them. :( SO I had to buy a second one just to be able to use the items. doh!
     
  21. Serafi

    Serafi Babbling Loonie
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  22. Serafi

    Serafi Babbling Loonie
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    This is eaxactly what happens in the Norwegian store as well.

    Quoted for truth. I don`t think I have been forced to deal with any other company that it is this hard to convince to take my money.
     
    #22 Serafi, Jul 30, 2014
    Last edited: Jul 30, 2014
  23. Capt. Lucky

    Capt. Lucky Crazed Zealot

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    Ok I understand in other countries things could get weird. But why is it we can't get the Ladybug in the US? Haven't checked but is the secret chest available to us here in the US too? That I don't understand.