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NEED SOME SERIOUS HELP PLEASE!!!

Discussion in 'EA Land/The Sims Online Stratics Forums' started by Guest, Mar 28, 2008.

  1. Guest

    Guest Guest

    Can someone out there please help me? I only have 1 account and when I try to log into my account it always says "the updater could not update" this has been happing since i reinstalled the game from CD back in JAN. of this year. So I just hit continue and the game will open for me, but since last night after updating the game I can no longer get into 2 of my avatars. They are greyed out and says I have exceeded Avatar limits. So I read somewhere in a forum that I need to open the TSO.exe patch to get into my other Avatars. I look and I dont have a TSO.exe patch anywhere. I have look everwhere and even did a search of all files and programs and its not there. So where is it? And where do I get it?
     
  2. Guest

    Guest Guest

  3. Your problem seems similar to those in this thread.

    I am still running the game from the older download which I am guessing is similar to what you have on the CD. My desktop shortcut shows this: "C:\Program Files\Maxis\The Sims Online\TSOPatch\TSO.exe" -w -r800x600
    in the target area. The patch you are referring to may be what you see in my target description. The -w -r800x600 allows me a window mode view when it opens.
     
  4. Guest

    Guest Guest

    If I uninstall and reinstall from web site everting will be gone again. My comp got wiped a while back and when I reinstalled everything was gone. No Sims, No house, No inventory, No simoleans, No anversery gifts. Nothing. I had to start from scratch. I really dont want to do that again.
     
  5. Guest

    Guest Guest

    my TSOpatch/TSO.exe is a document only no way to open it.
     
  6. Uninstalling and reinstalling will not wipe anything you have within the game all that info is on the servers not on your computer specifically.
     
  7. Guest

    Guest Guest

    <blockquote><hr>

    my TSOpatch/TSO.exe is a document only no way to open it.

    [/ QUOTE ]

    Remove TSO from your computer through Add remove programs in your control panel.
    or w/e it is.

    Your Avatars and their objects are saved on with of EA... not on your computer you will not lose anything (except probably in game emails)

    I had the Download complete when I reinstalled in just about an hour or so ... so it will be faster than the discs where.

    Burn those discs.. they'll cause nothing but trouble.

    Good luck.
    [​IMG]