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new publish brings lag monster to all w coast shards

Discussion in 'UHall' started by CountSilverbow, Dec 15, 2013.

  1. CountSilverbow

    CountSilverbow Seasoned Veteran
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    latency of 1100 on pac origon sonoma lake austin and baja cant even move in game ;[[[ im not the only one anyone else having probs?:(:mad::confused::yell:
     
  2. Lord Frodo

    Lord Frodo Grand Poobah
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    What new publish? Maybe you need to check your side because I am pinging 16ms to all west coast shards with %00 (thats zero) loss.
     
  3. Merus

    Merus Babbling Loonie
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    I have seem several folks on Napa complaining about it. While I personally am not experiencing it, I can tell by how they run that they are lagging bigtime!
     
  4. Dorinda

    Dorinda Journeyman
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    Count,

    I am having the same problem as you, unplayable lag.
     
  5. Felonious Monk

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    Weirdness...... I've been farming paragons for a good part of the night. I'm pinging from 50 to 100ms.
    Baja. I live in LA. Mebbe an isp thing?
     
  6. Cyrah

    Cyrah Lore Keeper
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    Me too! I thought it was just me! :( Pac, Sonoma, Baja, Napa & lake Austin are totally unplayable. 1600's ms... Now in the daytime it is normal for me, 78 or so. Not at night. All other shards are the same as they were at night. Just those 5 are not playable.

    Before the last publish it was okay, now not. I use Time Warner roadrunner.
     
  7. UOMarissa

    UOMarissa Journeyman
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    Same for me! I usually ping around 33...but lately the pings dont show up for the shards mentioned. I can play on Siege and other shards just fine. Not sure what is causing it, but very aggravated with it. I should mention that it is not all the time, just certain times of the afternoon (PST for me). Tonight I am in game and all is fine, but this afternoon I couldn't even move.
     
  8. Flutter

    Flutter Always Present
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    I didn't get a publish but I am laggy too.
     
  9. Ox AO

    Ox AO Grand Poobah
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    It is a hub for EA.com it servers that is causing the problem. I would be shocked even for them if they didn't know about it.
    My ping rate is running on all those shards around 1000ms... Running great on servers on the other side of the planet.

    Using tracert for me it is just after hop server 159.153.192.234 (an ea.com server) from that point on it times out.
     
    #9 Ox AO, Dec 16, 2013
    Last edited: Dec 16, 2013
  10. Lord Frodo

    Lord Frodo Grand Poobah
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    There are no EA.COM servers anymore. We moved to the cloud years ago. I guess the PING RNG loves because I PING to all West Coast Shards at 16ms.
     
  11. RueTor

    RueTor Journeyman
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    Last night it was around 1300 - 1500 with packet loss for the west coast (1 step... wait 5 seconds... 1 step) at least for me . It is now back to normal this morning
    16Dec13-Latency.jpg .
     
    #11 RueTor, Dec 16, 2013
    Last edited: Dec 16, 2013
  12. Lorddog

    Lorddog Crazed Zealot
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    probably because of the masses on Christmas vacation or out of school are now hitting the servers.
     
  13. Polynikes of Yew

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    Have had issue since the end of last week. East coast servers 50 to 70 ms west coast as high as 1200 with packet loss for majority of prime time. Very irritating to say the least. Sad to say misery loves company .
     
  14. Lord Frodo

    Lord Frodo Grand Poobah
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    Welp it is 4:47 pm PST and I am still pinging at 16ms to west coast shards.
     
  15. RueTor

    RueTor Journeyman
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    Well.... 5:00PM for me... 1400ms +

    16Dec13PM Latency.jpg
     
  16. RueTor

    RueTor Journeyman
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    Hmmm... The UO gods are telling me to play Siege tonight...

    16Dec13PM Latency - Play Siege.jpg
     
  17. Flutter

    Flutter Always Present
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    Ewwwwww
     
  18. Voodoo Bad Mojo

    Voodoo Bad Mojo Lore Master
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    jesus!
    i dream of getting a ping like that!
     
  19. Orgional Farimir

    Orgional Farimir Lore Keeper
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    It is all in your head.... There is no lag. Do not look at the man behind the curtain.
     
  20. Bleak

    Bleak UO Software Engineer
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    Those having issues can you please provide exact information on what shard is having the issue, what time lag occurred, duration of lag period, traceroute to the server during the time period, and any other useful information.

    Thanks for you help in advance.
     
    Lord Frodo likes this.
  21. MissEcho

    MissEcho Slightly Crazed
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    It has happened since the last patch/publish whatever. Taking me about 3-4 minutes to load the character/house once clicking log in, and then taking a good 2-3 minutes before I can 'walk' or move. Once I am walking it lags for at least another 5 mins then tends to 'clear' up although is still laggy in comparison to before the patch/publish. I clicked on my house sign to see what storage I had and found the sign just wouldn't come up at all. I waited a good 5 minutes then logged out in frustration. Tried again later and again house sign/menu just will NOT come up. This is Oceania shard. It started to happen after the 'supposed' fix for lag, prior to that I didn't have any.

    When logging in I don't even GET the latency numbers, they remain blank, I use the EC, prior to the patch/publish I would get red or green gems and pinged to Oceania was anywhere from 33 -99 ms. When putting my cursor where the latency gems should be I get (0ms) next to every shard name.

    Forgotten how to run a traceroute from the 'run' command, and forget the server address to search for for Oceania anyways.
     
    #21 MissEcho, Dec 17, 2013
    Last edited: Dec 17, 2013
  22. RueTor

    RueTor Journeyman
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    #22 RueTor, Dec 17, 2013
    Last edited: Dec 17, 2013
  23. Bleak

    Bleak UO Software Engineer
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  24. RueTor

    RueTor Journeyman
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    Bleak - Thanks for the link. Data point for morning of 17 Dec 13 ~ 7AM PST (which is fine). Hopefully, someone else experiencing the issue in the evening can run another trace. I'll be on business travel for a good portion of remainder of this week (unable to log in to the actual game), but I'll run one when I get back in the evening if it is still an issue.

    17Dec13-7AM Latency.jpeg
     
    #24 RueTor, Dec 17, 2013
    Last edited: Dec 17, 2013
    Lord Frodo and Bleak_Mythic like this.
  25. Tomarke

    Tomarke Seasoned Veteran
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    Happened again tonight right on cue. This marks the 4th consecutive night I have been unable to play the game. It is fine during the day but I don't have a lot of time during the day.

    I hope this helps, if I need to do anything else let me know.

    TraceRoute.jpg
     
  26. Orgional Farimir

    Orgional Farimir Lore Keeper
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    Wouldn't it make sense to use the same data from when it happened 4 months ago. I would be willing to bet it is the same or at least similar issue.
     
  27. Lyconis

    Lyconis Sage
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    16ms! what ISP?
     
  28. Lord Frodo

    Lord Frodo Grand Poobah
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    I am 30 miles north of Redwood City and run comcast all the way. Love it that they moved it all back up here from LA.
     
    Lyconis likes this.
  29. CountSilverbow

    CountSilverbow Seasoned Veteran
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    good news on my end at least it seems to have cleared up what ever the problem was it reminde me of the castle courtyard lag issue but seems to have cleared up now phew...
     
  30. CountSilverbow

    CountSilverbow Seasoned Veteran
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    never mind its back to 1000 latency sigh ;[[[[[
     
  31. Cyrah

    Cyrah Lore Keeper
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    1200-1300 Pacific, Sonoma, Baja, Lake Austin & Napa Valley. :(
     
  32. Tomarke

    Tomarke Seasoned Veteran
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    Ok, so I played UO most of the afternoon with no problems today. I got up to make dinner and tried to log back in afterwards to this:

    Traceroute2.jpg

    Can someone please fix this soon?
     
  33. CountSilverbow

    CountSilverbow Seasoned Veteran
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    IMG_2484.JPG
    this is my last post on this matter before i sound like a troll. ;[[[
     
  34. Kayhynn

    Kayhynn Certifiable
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    This is what I've been having the last few nights. Game was fine prior to 7 p.m. - but I don't have a lot of time to play. After that it got worse. Will do a traceroute soon and post it.
     
  35. Cyrah

    Cyrah Lore Keeper
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    From 1200 to 62! On the same 5 shards I had problems with! Thank you Bleak!
     
  36. sablestorm

    sablestorm Certifiable
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    I'm fine here. It might not be a patch issue. It might be bad weather moving through the west coast sort of issue which is interfering with a one of the hubs you guys pass through to get to the west coast shards.
     
  37. Tomarke

    Tomarke Seasoned Veteran
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    It is playable tonight, thank you!
     
  38. Orgional Farimir

    Orgional Farimir Lore Keeper
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    I just tried to log into UO for the first time in almost 2 months to collect my xmas gifts, when I got to the log in screen I saw pings ranging from 570-975 on every shard. I think the lowest ping was on TC1. And this is with my "new and fancy" computer.
     
  39. Lord Frodo

    Lord Frodo Grand Poobah
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    Did you let is cycle a few times to see if it would drop or did you just jump on here to post ASAP?
     
  40. claudia-fjp

    claudia-fjp Lore Master
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    Unless you are from the future we moved to the cloud at the end of last year and the beginning of THIS year. lol

    All it did was cause a number of problems that didn't exist before:

    Longer wait to switch characters.
    Remember that Atlantic 2 week revert that was caused when they migrated the server and it got corrupted?
    Casting recall and going nowhere for awhile then the recall going through later.
    Frequency of "Cannot communicate with Origin" went waaaaay up.
    Severe latency issues.
    Black screen on logging in.
    Sound looping and client freezing on logging in.
     
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  41. Orgional Farimir

    Orgional Farimir Lore Keeper
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    If you must know I actually logged in, got my gift, tried to run around and look for a fight, couldn't move, and promptly logged off.

    Is that okay with you, or do you not like it because someone is posting negative FACTS about UO.
     
  42. The Zog historian

    The Zog historian Babbling Loonie
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    I think it's also when UOA, on the first client boot, started throwing my game window into the top left (I have it perfectly centered) of a restored window of that size, instead of maximized. There's some really, really slow communication going on there.