Same story, game loads, hit short cut, nothing, hit again and get the message that "another instance of UO starter is running" It of course isn't. 1) I do not seem to have adobe flash on this computer, could that be the cause? 2)I also do not have Quick time, is this a possible problem? 3)Anyone have any ideas? Please let me know. Thank you. Also am using the same 2 disks from Ultima 8th age that I successfully installed on the same computer back in October. Thanks again.