I decided to open an old account. All my characters are red on the account, hence why I was hesitant to open it up. I decided to so I could maybe get some vet rewards, and get a 6 year account instead of a 2 year account. However, when I enter my username and password it asks me for my product code. What if I Don't have this? Am I just SOL? Will my old characters still be on the account, or will it be like starting a made from scratch account again? Thanks!