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Operator error?: MYUO

Discussion in 'UHall' started by TheScoundrelRico, Mar 7, 2009.

  1. TheScoundrelRico

    TheScoundrelRico Stratics Legend
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    So am I the only one who can't log into MYUO at uo.com? I tried yesterday from work, and then today from home. Both computers give me an error message.

    If this is a known problem, do we know how long it will be down?...la
     
  2. Rama21

    Rama21 Guest

    I haven't been able to log in for about a week. Figured it was just me, glad to see it isn't.
     
  3. medic13

    medic13 Guest

    has anyone been able to log in yet are they going to fix who do we tell .
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
     
  4. Bomb Bloke

    Bomb Bloke Lore Keeper
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    Out of interest, did any of you try sending the email?

    I sent one the other week (about a different issue, there're some BNN audio clips that seem to be missing) but never got a response.
     
  5. Sebrina

    Sebrina Guest

  6. Winker

    Winker Babbling Loonie
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    I been trying for weeks now and keep getting the same error:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.


    Sebrina I tryed that link you provided but no joy for me there either. I tryed googleing the error and found this page. duh!
     
  7. Sebrina

    Sebrina Guest

    Yes, you can get to myuo from that link, but here is the direct link.... https://my.uo.com/cgi-bin/myuoreg.pl I have no idea why the main page is not working and gives that error message.
     
  8. Winker

    Winker Babbling Loonie
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    but i still cant log in. Ass soon as i put my user name and password in i get the same error :thumbdown:
     
  9. medic13

    medic13 Guest

    me too who runs it or how do we get it fixed !!
     
  10. Sarsmi

    Sarsmi Grand Poobah
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    Hrm, I just edited an account this morning to change some billing info, but I guess account management doesn't use the same log in as myuo does?
     
  11. DevilsOwn

    DevilsOwn Stratics Legend
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    tried 'reset password' and it still won't connect
     
  12. JC the Builder

    JC the Builder Crazed Zealot
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    This has to do with the new searching system they put in. It also broke the old search so you can no longer go through the patch notes or other pages on the website which you would actually like to search. Who ever needs to search the play guide? It is very easy to navigate.
     
  13. Hardy

    Hardy Lore Master
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    I have the same issue, im only glad it isnt just me.

    I havent been able to get in for about 2 months. I have emailed the [email protected] about 10 times, also raised a service call with EA...the chap helpful as he was just didnt get it at all, i had to send the same email to him about 4 times!

    Anyway it started working after about 2 weeks of raising with EA so i told them to close the call....the following day...BAM 500 internal server error...I wish they would sort this out!
     
  14. I just love that part. It's a classic! :)
     
  15. Bomb Bloke

    Bomb Bloke Lore Keeper
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    It's important, though. If there are any specific steps that need to be taken to get the error to come up, they need to know.

    People have a habit of just saying "the website is broken" and leaving it at that.

    ... Though in this particular case, even something that ambiguous sums it up pretty well.
     
  16. Cogniac

    Cogniac Grand Inquisitor
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    I am also interested in these, probably for the same reason as you.
     
  17. woody_cats

    woody_cats Guest

    same have not been able to get in for about a month.
     
  18. RichDC

    RichDC Guest

    I havent been able to get in since i came back to uo (almost 2years ago)
     
  19. Chrissay_

    Chrissay_ Guest

    We are currently looking into this. For the time being please use "httpS://my.uo.com" make sure the "S" is after "http" and it should bring you to the page. The "S" makes this page a secure log in.

    Chrissay
     
  20. TheScoundrelRico

    TheScoundrelRico Stratics Legend
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    Correct...la
     
  21. woody_cats

    woody_cats Guest

    does not work takes you to same place as soon as you type in name and password and enter
     
  22. Winker

    Winker Babbling Loonie
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    Nope that dont work either, I type my name and password and same error message...Ho Hum next idea? :bdh:
     
  23. Chrissay_

    Chrissay_ Guest

    The site should come up when trying to go to it the normal way.

    Remember your My Uo account is different than your regular account user information. Please double check you are using your My UO account info instead of your game account information.

    Chrissay
     
  24. Phoenix_DWxC

    Phoenix_DWxC Adventurer
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  25. Basara

    Basara UO Forum Moderator
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    BTW, Lake Austin is "10" instead of 6 (which is Chessy). Anyone want to figure out what numbers the other shards are?
     
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