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Please help me with getting my account back.

Discussion in 'UHall' started by beckwithalexis, Sep 28, 2013.

  1. beckwithalexis

    beckwithalexis Visitor

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    Hi I quit ultima online for about 4 years, and I want to come play for a little while. However this mystic login crap is making it very hard for me to get into my account. I made a mystic login, which i know my account was connected to back a few years ago. however after recovering the password for it my account was no longer connected to it. I did forgot password for the actually orginal account name, and it says that it sent to email, however i checked every single email i own and no of them recieve anything, nor does the spam folder. some one please help me thanks.
     
  2. MagicStar

    MagicStar Journeyman
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    i think u can email messanna if someone here knows her addy
     
  3. Alcor

    Alcor Adventurer

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    I think the new Mythic account system has been with us for around, what, two years? So not sure how you could have been on it if it was about four years back since you played. But you are saying that you have a Mythic Master Account set up and you have your old UO account linked to that?
     
  4. Flutter

    Flutter Always Present
    Stratics Veteran Alumni Stratics Legend

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    who used your accounts while you were inactive? You need to get in touch with that person.


    Sent from Tapatalk 2 and your local Flutter's Fancy Fone
     
  5. kongomongo

    kongomongo Lore Master
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    try appending _uo to the account name you remember
     
  6. Adol

    Adol Certifiable
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    This; if your old Ultima Online log in was "beckwithalexis" then you need to open a EA/Mythic master account, and associate "beckwithalexis_uo" with it.

    Then apply time payment to the account, either by purchasing it directly or getting a gamecard from the Origin store, and it should then be active.
     
    #7 Adol, Sep 29, 2013
    Last edited: Sep 29, 2013
  7. MagicStar

    MagicStar Journeyman
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    it hasnt been 4 years shes off on that
    she quit not long after linking and now when we check its listing an account we never heard of and we cant find a way to find her account even with _uo
    we know her account name and password everything
     
  8. AirmidCecht

    AirmidCecht twitch.tv/airmid
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    The above suggestion with _UO is a good start, followed by emailing Mesanna direct if you continue to have issues. It was done to loop everyone into the Origin/EA system with some good and not so great side effects.
     
  9. MagicStar

    MagicStar Journeyman
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    ok so the account under her one email wasnt linking cause its linked to another eamaster
    when trying the other email she has we need to do forgot password
    it emails her the link and opens a page that asks to enter new password twice
    everytime we try to enter a new password it gives an error

    anyone have this happen before?
     
  10. MagicStar

    MagicStar Journeyman
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    the eamaster account should be the one on the site which is usually an email addy right?
    and the mythic pass is the one for the game?
     
  11. outcry

    outcry Lore Master
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    if she ha
    I do believe if she had the email under a gmail account this is what happens now. Was a post not to long ago that stated all accounts had to be removed from GMail emails to get password recovery
     
  12. MagicStar

    MagicStar Journeyman
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    damn then she cant remove it until she gets access
    maybe mesaana will be able to help her tomorrow
     
  13. MagicStar

    MagicStar Journeyman
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    she never got ahold of anyone so far it seems she wont be able to reopen her accounts
     
  14. kelmo

    kelmo Old and in the way
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    This is a freakin' greek tragedy. Damn you EA. Damn you for making it hard to play UO. I in no way blame the UO team. They have little to no influence on the bean counters.
     
    #15 kelmo, Oct 10, 2013
    Last edited: Oct 10, 2013
    Viper09 and Lord Frodo like this.
  15. kelmo

    kelmo Old and in the way
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    that last comment was my opinion. it does not reflect the official position of stratics...
     
    Lord Frodo and Flutter like this.
  16. silent

    silent Lore Master
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    you are human afterall...
     
  17. kelmo

    kelmo Old and in the way
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  18. Sauteed Onion

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    How dare you make such accusations!
     
    kelmo likes this.
  19. Chrille

    Chrille Journeyman
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    Couldnt get a new password either, just got the error message. But I was lucky enough to finally remember what I'd changed the ea master pass to.
     
  20. whiterabbit

    whiterabbit Stratics Legend
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    this billing really sux
     
    old gypsy and DJAd like this.
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