Ok, so I had three accounts about 4 years ago. 1 of them I got from a friend and cant get access to anymore, no biggie. 2nd account had 5 characters which were all blacksmith/tailor (money makers). I reactivated this account and logged on to find that they were all relatively where I found them and still had gold and bulk order deeds out the wazzoooo. So great I still have the money makers 3rd account. I reactivated it and for some reason unlike the second account it allowed me to use a 15 day free trial code. No biggie so I did it. I logged on and WHAM !!!!!!!!!! New character creation??? WTF? I had 5 decked out characters on this account. I contacted a GM and of course same as 4 years ago I get a link to some website blab blab. So, I'm thinking that one of two things are happening here 1. My account got hacked and the person deleted all my characters. 2. Is it possible that since its a free trial that I dont have access to the characters? I mean after the trial is over and my account becomes fully active will I have access to those characters? I know this is wishfull thinking but perhaps it works something like this.