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Reactivate UOassist

Discussion in 'UO Players Corner' started by Fortune, Apr 13, 2012.

  1. Fortune

    Fortune Guest

    Hello,

    i just reactivate my UO-account since 6 years i think. Now i try to reactivate my UOassist. But im not really successfull. I wrote an email to tugsoft and get the following answered:



    Here is a 'form' letter to get you going again if you registered the game account.

    Create your seed following the instructions on the Get It Now page (this page also has the install help on it).

    UOAssist


    Then use the seed on the Locate Key page to get your key back.

    UOAssist


    If after doing the above you still have a question reply with your seed and we can look into it.

    i tryd both but i didnt get it. may sombody here can help me? Maybe my english isnt well enough.
    So please try to eyplain it simple to me ;-) ( german answered would be heplfull as well)

    Thx Fortune
     
  2. Petra Fyde

    Petra Fyde Peerless Chatterbox
    Stratics Veteran Alumni Stratics Legend

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    Start UO with assist and log in a character


    assist1.jpg

    assist2.jpg
    assist3.jpg

    When you click the long button in the middle your seed will appear in the box on the web page. Press 'submit' on the page and then copy the key that it gives you.
     
  3. RioGrande

    RioGrande Adventurer
    Stratics Veteran

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    Willkommen zurück :smile2:

    Du kannst auch gleich in deutsch fragen,es gibt deutschsprachige Foren,die Mehrheit dort im Forum spielt auf Drachenfels:
    Ultima Bibliothek - Powered by vBulletin
     
  4. Fortune

    Fortune Guest

     
  5. Fortune

    Fortune Guest

    Thy Petra for youre answer, but when i press "submit"
    i got :

    Step 2:

    Select the type of order you wish to make then click the correct location button below.
    Free trial -- already used for this account
    Order


    But i dont want to order and pay again and i dont want a trial.
    Please can you help me again ?

    Thx Fortune


    RioGrande Danke für den Willkommensgruß :)
     
  6. Petra Fyde

    Petra Fyde Peerless Chatterbox
    Stratics Veteran Alumni Stratics Legend

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    I don't think I can. You will need to contact Tugsoft. The seed your uoa is producing shows as an account that has only used a trial period. Only Tugsoft can confirm that it has actually been paid for.