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Registration issue

Discussion in 'FINAL FANTASY XI General Discussion' started by ministry7, Jan 30, 2009.

  1. ministry7

    ministry7 Guest

    Hello Everyone, happy to be apart of this forum.

    A friend of mine recently bought FFXI for the X box. He remembers his play online ID and Password but he lost his book containing his registration code for his character. Is there a way he can obtain this registration code again or would he have to call Playonline? Thanks for the help.
     
  2. Trish

    Trish Certifiable
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    Edit because I'm now more awake:

    If he made it through registration of Play Online and the game at some point, he shouldn't need it. He submitted that to Play Online, where it was stored. He should just have to re-install and it should work. If not, then he will have to purchase another coy.
     
  3. ministry7

    ministry7 Guest

    Thank You.
     
  4. Diomedes Artega

    Diomedes Artega Certifiable
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    Sorry I am kind of confused by the posting. Did your friend play before? The game didn't finish getting registered?

    Yeah if you lost the registration code and didn't get it registered, then you will have to go get another registration code. Probably means purchasing another game unfortunately.

    If any other account problem, with your friend remembering his online ID he is golden. Won't really have any problems from my customer service experiences.
     
  5. ministry7

    ministry7 Guest

    Thank you all for your posts. I went over my friends house tonight and found out the real problem. My friend has just bought an Xbox 360 and is having problems with his gamer tag being linked to his play online ID. However, before my friend bought his Xbox he played on my Xbox using a gamer tag created on my xbox account. I know that he wont be able to change his Play online ID unless he gets a new character. Is there some possible way he can create or modify a gamer tag so that he can log on from his Xbox? Thank you.
     
  6. Diomedes Artega

    Diomedes Artega Certifiable
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    Sorry, THAT question I do not know. I only used PS2 and occasionally a laptop to play. Hopefully someone with XBOX expertise can get to your question soon.
     
  7. Trish

    Trish Certifiable
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    I think he's going to have to buy a new copy of the game, and start his own character. I base this opinion on the fact that I can log into my hubby's xbox account from my comp, but he can't log into my PC version on his xbox. Nor can he log into the kid's PS2, and she can log in as anything.
     
  8. ministry7

    ministry7 Guest

    Thanks for the help everyone. I called Play Online tonight and was informed by personel that whenever YOUR gamer tag is LINKED with a friends Play Online ID, they must be unlinked. Play Online will unlink them for you once the Play Online account holder provides them with the proper identification, which is basically every thing the account holder would know. Once identification is provided the personel will unlink the gamer tag from the Play Online ID and he/she will ask you to reset your xbox. After you reset your xbox you will be able to link YOUR gamer tag to your Play Online account. Thanks alot every one.
     
  9. Diomedes Artega

    Diomedes Artega Certifiable
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    Hey, great information! Thanks for the helpful tip.