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serious problem from game time code store

Discussion in 'UHall' started by Omnius, Sep 12, 2009.

  1. Omnius

    Omnius Crazed Zealot
    Stratics Veteran

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    So I purchased a stygian abyss upgrade code. I agree to pay 29.99 + sales tax. Everything on the site works great. Suddenly I get the email and it says I've been charged 43.44!!!! The website automatically sent me a new account code instead of an upgrade code! WTF!?

    I don't want a new account. I don't want to spend 43.44!
     
  2. Omnius

    Omnius Crazed Zealot
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    EA rep has said it was a 1 in a billion shot but they were wonderful. waited a total of 10 minutes on the phone to have the problem resolved quickly.

    EA's customer service just went up many notches in my estimation.