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Discussion in 'UO Europa' started by Seasseragh, Nov 2, 2008.
Whoa!!! One day by the looks.
yup looks that way
arrrg ffs! all that AFK macroing down the pan
Oh... My... Aargh!
begged all the day... and lost 1% begging.. *buhuhuhu*
i was soooooo close to GM!
Havent seen one of these in years (AoS launch maybe) at least back in those days they would actually tell you what happend........as it stands everyone has probably lost a day in their life to UO that has gone into a balck void.
Double Arg! This revert cost me 5 or 6 GM skills and a few mil in items I deleted some characters from my account and stored the skills on stones. Now the skills and items are gone due to the revert and the characters are still gone aswell....
-Leto, all I can say is: "Ouch!"
That one really hurt.
So why a full day revert??
i spent all my day off doing the new quest and the maginca quest 3x chars...=12 rubbles..what a wasted day!!!
and not a ****ing official post about that!
I got threads for all my chars yesterday and lost those in the revert. Then I went to Magincia just now to replace them and ran into the crimson dragon. Never could find my body again so lost all the ones I had from the day before too.
Two wasted days
I lost over 18 skill points on the tamer I'm training. A variety of alterations to chars armour has reverted. And the vampire bat I picked up in Brit cemetary has gone too. Not much, I suppose, but an inconvenience. And very very annoying since I spent MY time yesterday training vet, lore taming and peace. It took today to put her back where she was. My time again. So I went to customer support, told them what had happened, and asked why they didn't announce it. This is their response.
Thank you for contacting Ultima Online support.
The Europa shard experienced technical problems that sadly made it necessary
to reload it with an older backup. This caused a roll-back of all server
data . This will effect all of the Europa Shard and can sadly not be changed
in any form by us. Anything done between this backup and the servers
maintenance will be lost and irrecoverable.
Such data errors cannot be anticipated and as such not be announced.
Thank you. I apologize for the problems and any inconvenience caused by
EA Rep Glathin
It doesn't seem to have occurred to them that an announcement, along with, maybe, a 'sorry for the inconvenience' after the fact would go a fair way towards making it a bit better. Mind you, we only pay their wages, so I don't suppose we're that important to them. EA need a serious reality check and a major course in customer service.
Shall we beg for free 11th year token for every char, logged on 1st november?
i lost 1 small valorit runik hammer bod
i still read stratics several times a day, even though i quit in feb i still feel the UO pull, until this, and this statement assures me i made the right decision.
APPALLING AS USUAL
and Leto, sorry to hear that, typical when it goes wrong, it really goes wrong
I gained back the 300k i lost in brit gy
A little follow up, or rather lack thereof: I sent a complaint to customer service on sunday, 2nd of November. Even though I sent another 2 reminders during the week after I have yet to recieve a response....
And honestly, I am not suprised or even really disappointed.
That is pretty damn shocking Leto, EA's customer service is abmissmal and I think they need to get a tight hand on the situation, if it doesnt come through that things like this is losing players then they need to have a good long hard think.
Ofcourse it couldnt really be helped, but what can be helped its getting people who have lost a very valuable and considerable amount in game sorted and put them at the top of the list to deal with.
Come on EA pull your finger out...