Yes, I know they're working on it. But they started this mess on the 5th, and it's now the 18th (and today will be the 3rd day since the last peep out of them, so let's hope for some news!) This is SOOO frustrating! Have codes. Want to use them! I know it's cliche to ask, but how on earth did they not figure out there was a problem with their REVENUE STREAM mechanism before they put this into place?!? It boggles the mind. I won't go so far as to say "Didn't they TEST it?!?" 'cause that's just silly, but geez, this is pretty fubar. And didn't they just run a promotion or something trying to get people back into UO? Hey, here's an idea; next time do that AFTER upgrading the Acct Management system. Or, let's hope they're all ready to go with a HUGE marketing push for UO when this is done! It's an AMAZING game -- the only reason I'm putting up with the current mess -- and I think with just a little effort, they could revitalize interest in it. Unrelated, but the smilies here are STILL awesome.