I finally got a friend who wanted a break from WoW to come try UO. He and I have played together in DAoC, EQ, Vanguard, and WoW (and he always does better than I do). He is by no stretch of the imagination a newbie to the genre. But we made one critical mistake - he installed the KR client. After he spent over 4 hours learning such simple things as moving around, interracting with NPCs to shop, and even Finding his inventory, he sent me a long and opinionated Q on what he thought of the game (through the KR client). This is someone who still plays some of the TEXT muds because he still finds them entertaining, hosts a BBS because he and some friends like games like L.O.R.D. and similar, and pays more in game subscriptions every month than I make. The short version of his comments.... .. have never seen anything more counter-intuitive than this game's interface. Not even in a browser game! I have been of the firm belief for a long time now that 2D has been holding the game back, by limiting expandability and the more obvious inability to convince new people to join because it simply isn't pleasant to look at. But after reading his comments, and doing a Clean install of KR to better understand, I can't disagree with him on any point. Those of us using it already have had monts(years) to figure out how to do the minor things, not to mention the more invovled, but to a new player, a game should not take days of study to figure out how to PLAY. His remarks about finding his inventory really stuck, when I loaded it up and looked at the screen, with no indication of my character even having a backpack, and the interface even saying the assigned key was I which does NOT open it... After fiddling around blindly with KR for a couple of hours myself, I realized he was dead on. In the time it would take a typical player to learn to move about, cast spells, and fight in KR, they could learn the same in WoW - plus how to quest, level, craft, where the next town is and probably be doing their first class quest. The Devs should really take this to heart. This isn't a player who was turned away by shoddy graphics, he plays text muds for crying out loud. This isn't a player who Expected to dislike the game, he was eager to join me here and wanted to try out the things I'd told him could be done in UO that can't on other games. This was a player turned away by no other thing than the client that is supposed to bring the game into competition with others on the market (or a future version of the same). KR/SA needs to fully consider the perspective of someone who has never seen UO, or it will be more of a hindrance on the game's long-term health than staying with 2D.