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subscription fee for euro players

Discussion in 'UHall' started by helenaa, Apr 26, 2012.

  1. helenaa

    helenaa Adventurer
    Stratics Veteran

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    Sorry if this has been asked or posted before.

    But I am really confused why my subscription fee throught he mythic account page ends up being euro 16.22. Bug? I can pre-purchase 1 month at euro 11.50 (which is still more than us 12.99 btw).

    There is no info on the mythic account page what happens if you press cancel subscription. Do I lose my paid for time? Can I then add a gametime code? Or do I have to this before cancelling?

    Bit weird that auto-subscribe with a cc ends up being way more expensive than pre-purchasing.

    I did mail customer support, but thought I ask around here too.
     
    kRUXCg7 likes this.
  2. Leather Lucy

    Leather Lucy Seasoned Veteran
    Stratics Veteran Stratics Legend

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    When I sorted my accounts out with the new billing system, it too said £12.99, it doesn't actually take that much, it just takes £9.99 each month like normal, don't worry about that :).

    You shouldn't lose the playtime you've already paid for, you should be able to log in till it ends.

    Cheers,
    Lucy
     
  3. helenaa

    helenaa Adventurer
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    Well I got a very unclear mail from support talking about tax and not making any sense. So I just checked my cc and I got charged Euro 13.99. Still more than $ 13.99, but pfff that's old news and not too fussed about that. Going to go for the game time codes from now on.

    Thanks for reply :)

    oh and ps I've got a tailor called Leather Lea ;)....and I used to have a cow avatar too!