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Tech Type Question - Bad Trace Route

Discussion in 'UHall' started by Surgeries, Aug 10, 2008.

  1. Surgeries

    Surgeries Grand Poobah
    Stratics Veteran Stratics Legend

    Mar 18, 2004
    Likes Received:
    I am experiencing some packet loss in two of the hops of my route to the EA server, and was hoping someone with the know how could tell me who to send the data to, from my Trace Route Poll, so that the proper people can see why I am 100% packet loss, on two of the hops.

    Both of the hops that are dropping the packets are Sprintlink, it appears.

    Any help would be greatly appreciated...it is causing some nasty little hiccups in my gaming.

  2. UOKaiser

    UOKaiser Guest

    i would say its probably more of a problem whith youre ISP
  3. Fox (Europa)

    Fox (Europa) Guest

    The only people who can sort this for you are your ISP. Check their webite for a way to raise a problem report, include a copy of your traceroute in the report.

  4. phantus

    phantus Stratics Legend
    Stratics Veteran Stratics Legend

    Jun 11, 2003
    Likes Received:
    Seems like you are seeing no response rather than packet loss. In the case of packet loss there is no hop afterward. If you have hops that show up as jsut a * it only means they do not forward or respond to the type of packets that you would draw the numbered response from . It they are moving to the next hop there is no 100% loss.

    Ping the destination and see if there are any drops to determine another part of the picture. In most cases problems in-between work themselves out but it can often take a week or so to resolve.