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Technical support will be working in this game or not?

Discussion in 'UHall' started by CronusVl, Jul 14, 2014.

  1. CronusVl

    CronusVl Journeyman
    Guardian's Of Valor

    Joined:
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    I wrote on this forum about this bug http://stratics.com/community/threads/bug-with-house-system.318190/
    I wrote page for GM in game (My help request still waiting).
    I wrote two letters on support and for bugs.
    Also I received the following response from 13 jul 2014:
    Your Ultima Online Support Update Ticket# 8856982
    Hello,
    Unfortunately, the inquiry you have made is only able to be handled by our In Game Support center.
    To reach them, please file an In Game petition for a GM to contact you and better assist you. We apologize for this inconvenience, but all in game related issues are addressed in game.
    This email address is only for issues of a billing or technical nature, and not specific game or game play related issues.
    Thank you,

    Ultima Online Support
    Broadsword Online Games


    Passed practically 3 days. Nobody helped me.
    What I need to make that you will correct an error with my new account?
    I will lose other house soon because of it !
     
  2. S.P.A

    S.P.A Journeyman
    Stratics Veteran Stratics Legend

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    The Dark Lady has replied to your thread in the bugs forum.
     
  3. CronusVl

    CronusVl Journeyman
    Guardian's Of Valor

    Joined:
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    Yes, I described everything, I hope, it will help