1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice
  3. The Broadsword team is seeking alternative castle designs! Learn more and discuss here!
    Dismiss Notice
  4. Publish 97 is currently on TC1! They are currently focusing on the pet customization aspect of the pet revamp. Head to TC1 and send in your feedback or discuss here!
    Dismiss Notice
  5. Broadsword is hosting a 20th Anniversary Party for UO this September! Learn more here. Will you be there, Guest?
    Dismiss Notice
  6. A new State of Stratics is up. Check it out here!
    Dismiss Notice

Technical support will be working in this game or not?

Discussion in 'UHall' started by CronusVl, Jul 14, 2014.

  1. CronusVl

    CronusVl Journeyman
    Guardian's Of Valor

    Joined:
    Feb 8, 2014
    Messages:
    235
    Likes Received:
    66
    I wrote on this forum about this bug http://stratics.com/community/threads/bug-with-house-system.318190/
    I wrote page for GM in game (My help request still waiting).
    I wrote two letters on support and for bugs.
    Also I received the following response from 13 jul 2014:
    Your Ultima Online Support Update Ticket# 8856982
    Hello,
    Unfortunately, the inquiry you have made is only able to be handled by our In Game Support center.
    To reach them, please file an In Game petition for a GM to contact you and better assist you. We apologize for this inconvenience, but all in game related issues are addressed in game.
    This email address is only for issues of a billing or technical nature, and not specific game or game play related issues.
    Thank you,

    Ultima Online Support
    Broadsword Online Games


    Passed practically 3 days. Nobody helped me.
    What I need to make that you will correct an error with my new account?
    I will lose other house soon because of it !
     
  2. S.P.A

    S.P.A Journeyman
    Stratics Veteran Stratics Legend

    Joined:
    Oct 28, 2000
    Messages:
    236
    Likes Received:
    60
    The Dark Lady has replied to your thread in the bugs forum.
     
  3. CronusVl

    CronusVl Journeyman
    Guardian's Of Valor

    Joined:
    Feb 8, 2014
    Messages:
    235
    Likes Received:
    66
    Yes, I described everything, I hope, it will help