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Theme codes from store.origin.com ain't working

Discussion in 'UO Developer Feed' started by UODevTracker, Dec 11, 2011.

  1. UODevTracker

    UODevTracker Guest

  2. Mesanna

    Mesanna UO Producer | Dark OverLady
    VIP Stratics Veteran Stratics Legend

    Joined:
    Jul 30, 2004
    Messages:
    838
    Likes Received:
    948
    Hello everyone,

    If you are having any issues with codes not being valid if you can email me directly at [email protected], give me the following information and I will look into this and get it resolved as soon as possible.

    1. I need the code given to you so please copy and paste it
    2. Date purchased
    3. Proof of purchase
    4. Location purchased from
    5. Account name you want it applied to

    I am really sorry you guys are having such a hard time and I will do what I can to fix it.

    Thank you,
    Mesanna

    PS Do not post this information on Stratics, send it to me directly.
     
  3. Mesanna

    Mesanna UO Producer | Dark OverLady
    VIP Stratics Veteran Stratics Legend

    Joined:
    Jul 30, 2004
    Messages:
    838
    Likes Received:
    948
    Hello everyone,

    We were able to find the issue and fix it this morning, I am asking everyone to retry your codes, they should work. If you are still having issues please contact me. Again I am very sorry for all the frustration and stress you have experienced regarding this issue.

    Mesanna
     
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