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Trial Account upgrade

Discussion in 'UHall' started by Baciver of CCC, Dec 7, 2011.

  1. How does one upgrade a 14 day trial account to a regular account?
     
  2. Barok

    Barok Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Aug 27, 2004
    Messages:
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    Upgrading trial accounts is a little buggy. If you just add a regular subscription, it leaves the trial account status on your account and you have to talk to customer support to have the trial account status removed before you can place a house etc.

    I hear the following works (but have never had to try it):
    1) go to the account management site and cancel the account. This turns off trial account status.
    2) *then* add a subscription to the account.