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Ultima Online Error - Can't Patch / Play

Discussion in 'UO Resources' started by Milkman Dan, Oct 28, 2012.

  1. Milkman Dan

    Milkman Dan Guest

    Hello,

    I just upgraded my machine from Windows XP to Windows 7. When upgrading from Windows XP to Windows 7, it was necessary to perform this as a custom / clean installation. I re-installed Ultima Online, Samurai Empires from my CD, and tried running the game. When doing so, I was presented with the error message "This program cannot display the webpage" as shown in the screenshot at the end of this post. Please note that, after installing Windows 7, I ensured all of the latest Windows updates and drivers have been installed before installing Ultima Online and performing the steps below.

    I have performed the following steps in an effort to resolve this problem:

    1. I have confirmed the Patch folder in my Ultima Online directory is empty (hidden files are shown to make sure nothing was missed)
    2. This was a brand new installation, but regardless I ensured my PC is not infected by the Win32 Spacefiller virus (or any other virus, for that matter)
    3. I confirmed I have over 800 GB of free disk space on my hard drive
    4. My internet connection is more than sufficient (I use cable, not a free internet service provider), as I am getting over 20 Mbps down and over 4 Mbps up, confirmed by speedtest.net
    5. I have confirmed no background programs are running in addition to Ultima Online. I have even gone through the process of performing a clean boot using msconfig.exe to ensure this
    6. I have confirmed that Windows parental controls are disabled
    7. I have confirmed that the Windows firewall is disabled
    8. I performed port forwarding for all necessary port ranges in my Linksys router, and disabled the firewall in my Linksys router. I went a step further and removed the Linksys router from the equation, and connected my computer directly to my cable modem.
    9. Read-ahead optimization has been disabled
    10. After performing the above steps, I completely uninstalled Ultima Online by using Add/Remove programs, and manually deleting the Ultima Online folder from my hard drive after the uninstall process completed. I ensured my recycle bin was empty after the uninstall.
    11. After uninstalling Ultima Online, I performed a scan disk and disk defrag. Both of these steps should be unnecessary since this is a brand new installation of Windows, but I tried it anyway.
    12. After performing the above scan disk and disk defrag, I re-installed Ultima Online, and the problem persists.
    13. In addition to the above steps, I have tried running Ultima Online and UOPatch.exe as Administrator, under Windows XP compatibility mode, and with Windows UAC disabled. None of these steps worked.
    This is a 32-bit installation of Windows 7. Are there problems running Ultima Online on Windows 7? Again, everything was working perfectly under Windows XP. Nothing changed at the router / cable modem level.

    Thank you in advance for your help

    [​IMG]
     
  2. Ron Silverbeard

    Ron Silverbeard Certifiable
    Stratics Veteran Alumni

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    you should go to uo.com and download the latest cc or ec client and be fine did you do that yet?
     
  3. Milkman Dan

    Milkman Dan Guest

    I hadn't tried that yet. Forgive what will be a stupid question, but do the CC/EC clients include all necessary expansions (Samurai Empires, etc.)?
     
  4. Ron Silverbeard

    Ron Silverbeard Certifiable
    Stratics Veteran Alumni

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    Well, if you download the client yes, you will get the latest patches and content with the patcher - at least for the last 2 times i downloaded the client the last 6 months, all went automatic and updates you to the actual content so that would be Stygian Abyss/High Seas - even you dont have it activated on your account.

    I suggest you unistall everything you have installed from the SE CD and go to Client Download | Ultima Online

    Hope i was able to help and it works out for you ;)
     
    #4 Ron Silverbeard, Oct 28, 2012
    Last edited: Oct 28, 2012