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Unable to change password

Discussion in 'Account Management FAQ and Info' started by Gethin, Sep 19, 2014.

  1. Gethin

    Gethin Visitor
    Stratics Veteran

    Joined:
    Jul 14, 2007
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    Hi,

    I've just come back from holidays, where I had cancelled my account while I was away. I came to login, and I can't remember my password. Derp. I tried to reset it, and I get the ever so descriptive error of:

    Error
    There was an error processing your request

    Return to the homepage.

    I've tried on multiple computers and browsers (Macbook, with Chrome, Firefox and Safari, Windows 7 desktop with Chrome, Opera, Firefox and IE) and all get the same message. I sent an email in about 3 days ago and as of yet heard nothing. Was wondering if anyone knows a fix for this?

    thanks,

    Geth
     
  2. Gethin

    Gethin Visitor
    Stratics Veteran

    Joined:
    Jul 14, 2007
    Messages:
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    Nevermind worked it out. The Mythic account wouldn't change. I reset the EA account and that worked.