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Unable to log in; stuck reconnecting

Discussion in 'PoTBS General Discussion' started by cardensb, Jun 15, 2008.

  1. cardensb

    cardensb Guest

    Hi
    Does anyone have a solution for a problem where the game freezes up on the transition screen? I closed out, tried to log back in; reboot... I have a screen with the message "character still logged in, reconnecting..." however I am not reconnecting. Blackbeard is up too. I was dropped and reconnected without problems during the re-boot.

    Range Castle
     
  2. Oh, so it's not related to the emergency Blackbeard reboot?:
    http://potbs.stratics.com/#27866

    There may be a couple of temporary login glitches due to that...

    If it hasn't cleared up for you, let me know, and I'll ask around for you. :)
     
  3. cardensb

    cardensb Guest

    It's a glitch in the matrix , I guess, but it is annoying. Had a friend in a group last night that had the same problem, he just went to bed. That is not on my agenda. Submitted a request for support and rec'd the canned message back. Have rebooted like 4 times so it not likely a client side problem.

    Here it is:
    Question Reference #080615-000044
    ---------------------------------------------------------------
    Summary: Froze up, cannot reconnect
    Product Level 1: Pirates of the Burning Sea
    Date Created: 06/15/2008 02:29 PM
    Last Updated: 06/15/2008 02:29 PM
    Status: Unresolved
    Incident Type: Unable to log in to the game
    Server Name: Blackbeard
    Language: English (US)
    Character Name: Range Castle

    Location in World
    Open Seas

    Discussion Thread
    Customer (Range cardensb) - 06/15/2008 02:29 PM
    I was exiting an OS combat and got stuck on the transition screen. Cannot log back in.