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NEWS [UO.Com] Account Renewal Issues

Discussion in 'UHall' started by UO News, Dec 3, 2013.

  1. UO News

    UO News RSS Feed
    RSS Feed Stratics Veteran

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    General
    2013 Dec 03 19:43 GMT
    Greetings Everyone,

    I wanted to touch base with you guys to explain the reason some of your accounts did not auto renew as they should have. There was an issue in the system that was corrected and the accounts that were/are set up for auto renewal are being processed at this time. You should not have to do anything to your account. The process is checking back to approx the later part of November to make sure nothing is over looked so please give it a day or two. If your account does not auto renewal in the next day or two then please contact us so we can make sure this issue is fixed.



    Bonnie "Mesanna" Armstrong

    Continue reading...
     
    Lady Khaleesi likes this.
  2. Hardy

    Hardy Lore Master
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    Bah I've just applied GTC on two accounts that expired and didn't renew. At least there has finally been some acknowledgement of the subscription problems.
     
    Winker likes this.