1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice

[UO.Com] Accounts not getting Entitlement

Discussion in 'UO Time of Legends' started by UO News, Sep 29, 2015.

  1. UO News

    UO News RSS Feed
    RSS Feed Stratics Veteran

    Joined:
    Jan 30, 2009
    Messages:
    1,174
    Likes Received:
    1,258
    We have discovered a few accounts that did not get the Time of Legends entitlement. We are correcting the issue and if you have an active account (non trial account) it should be corrected this evening. Sorry for the inconvenience and we hope you enjoy Publish 90. If by any chance you still are having issues please feel free to contact me at [email protected]

    Continue reading...
     
  2. Lythos-

    Lythos- Lore Keeper
    Stratics Veteran

    Joined:
    May 20, 2007
    Messages:
    898
    Likes Received:
    575
    @Mesanna are you going to post when this is fixed? Neither of my accounts got the upgrade.
     
  3. Zeke

    Zeke Lore Keeper
    Governor Stratics Veteran Knights of Terra

    Joined:
    May 12, 2008
    Messages:
    803
    Likes Received:
    534
    None of my 5 accounts got it. So if it was just a few, I'm a lot of them lol
     
  4. MissEcho

    MissEcho Slightly Crazed
    Stratics Veteran

    Joined:
    May 14, 2008
    Messages:
    1,426
    Likes Received:
    765
    My 5 accounts didn't get it either, I am assuming in the 'features' in the Account Managment page for each account should list 'Time of Legends' or some such?
     
  5. Tanivar

    Tanivar Crazed Zealot
    Stratics Veteran Stratics Legend

    Joined:
    May 28, 2003
    Messages:
    3,590
    Likes Received:
    1,456
    @Mesanna

    Just checked my accounts feature list, neither has the new expansion, last item on both is King's Collection.

    As a side note, I've been having to run the Full File Check at the bottom of the CC client window the last several expansion updates due to an error telling me that the patch client is unable to start the client. Running the Full File Check solves the problem.
     
  6. Fizzleton

    Fizzleton Journeyman
    Stratics Veteran

    Joined:
    May 13, 2008
    Messages:
    214
    Likes Received:
    26
    same here... 2 accounts standing there and asking: Why didn't it happen to me??
     
  7. MissEcho

    MissEcho Slightly Crazed
    Stratics Veteran

    Joined:
    May 14, 2008
    Messages:
    1,426
    Likes Received:
    765
    Not sure how you are 'able' to tell if you are 'entitled'. Nothing in account managment yet I logged onto Origin and could go to Eodon, so no idea how to tell unless you log in and try to go there. Perhaps checking 'features' in account management means nothing and nothing is supposed to show there?
     
  8. MalagAste

    MalagAste Belaern d'Zhaunil
    Reporter Professional Governor Stratics Veteran Stratics Legend Campaign Supporter Royal Knight

    Joined:
    Aug 21, 2000
    Messages:
    18,957
    Likes Received:
    5,449
    Are we supposed to be able to access Eodon from the Ter Mur Gate selection screen? Because if that's the case then I don't have any entitlements either for it.
     
  9. DJAd

    DJAd Stratics Legend
    Stratics Veteran

    Joined:
    Aug 17, 2007
    Messages:
    7,928
    Likes Received:
    3,574
    If you are using Pinco UI it won't show up. I hope @Pinco can add this. You need to swap to the "default" UI if using the EC.
     
  10. MalagAste

    MalagAste Belaern d'Zhaunil
    Reporter Professional Governor Stratics Veteran Stratics Legend Campaign Supporter Royal Knight

    Joined:
    Aug 21, 2000
    Messages:
    18,957
    Likes Received:
    5,449
    EW!
     
    DJAd likes this.
  11. Tanivar

    Tanivar Crazed Zealot
    Stratics Veteran Stratics Legend

    Joined:
    May 28, 2003
    Messages:
    3,590
    Likes Received:
    1,456
    Just rolled up an Origin character during Siege maintenance and have access to Eoden.
     
  12. Lythos-

    Lythos- Lore Keeper
    Stratics Veteran

    Joined:
    May 20, 2007
    Messages:
    898
    Likes Received:
    575
    Well, you have new housing floor tiles which [require the time of legends upgrade] so I assume it HAS to go into account management.

    But I also have access to the new lands. *shrugs*
     
  13. Sir_Bolo

    Sir_Bolo Sage
    Stratics Veteran Stratics Legend

    Joined:
    Mar 17, 2003
    Messages:
    645
    Likes Received:
    88
    I don't think that anyone has "Time of Legends" listed in their account management page yet. It's probably going to be added when the expansion goes for sale in November...
     
  14. Theron

    Theron Sage

    Joined:
    Feb 27, 2014
    Messages:
    697
    Likes Received:
    309
    I can access without Pico's UI. I get "Ter Mur & Eodon".

    But nothing on the account like most people here.
     
  15. Alex"Drake Iron Heart"CS

    Governor

    Joined:
    Jan 19, 2014
    Messages:
    722
    Likes Received:
    254
    No entitlement either on my accs
     
  16. Arcus

    Arcus Grand Poobah
    Stratics Veteran Stratics Legend

    Joined:
    Feb 25, 2004
    Messages:
    6,452
    Likes Received:
    107
    None.

    Another account management failure in a long list of account managements failures.
     
  17. Vor

    Vor Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Nov 2, 2003
    Messages:
    4,180
    Likes Received:
    875
    Well, to be fair, Origin is an early release shard, right? It's entire purpose is to find things like this before they hit the production shards?
     
    Tanivar, Larisa and Gamer_Goblin like this.
  18. Merlin

    Merlin The Enchanter
    Moderator Professional Campaign Patron UWF

    Joined:
    Sep 1, 2014
    Messages:
    2,565
    Likes Received:
    2,367
    These roll outs of a new publish always are buggy the first 48 hours. I'm sure the developers will address any known issues as soon as they arise, and people just need to be patient in the mean time.
     
    Gamer_Goblin likes this.
  19. Masuri

    Masuri Seasoned Veteran
    Stratics Veteran Stratics Legend

    Joined:
    Apr 24, 2003
    Messages:
    422
    Likes Received:
    13
    I use Pinco's exclusively. Was able to verify my account was properly upgraded by going into house design mode and trying to use the new build options. :D
     
  20. Piotr

    Piotr Stratic's Finest
    Professional Stratics Veteran Alumni Stratics Legend Campaign Patron

    Joined:
    Feb 26, 2004
    Messages:
    1,370
    Likes Received:
    1,677
    You are upgraded if you start your client and see this:

    TimeOfLegends.jpg

    Click a moongate and see this:

    TimeOfLegends3.jpg and can go here: TimeOfLegends4.jpg

    And yes, it is NOT listet in Account Management:

    TimeOfLegends2.jpg
     
    Merlin likes this.
  21. Gamer_Goblin

    Joined:
    May 27, 2015
    Messages:
    564
    Likes Received:
    403
    That splash art is kind of bad.

    I opened Facebook and have three game invites with better splash art than that.
     
  22. Pinco

    Pinco UOEC Modder
    Stratics Veteran Stratics Legend

    Joined:
    Jul 25, 2005
    Messages:
    5,673
    Likes Received:
    865
    like for all the new craftables, the masteries, etc... I'm working on it, but it's a lot of stuff... the craftables for example I have to find the item id of every single one of them and the recipe (the list of materials) before I can add them to the list, so it's not something that can be done quickly or automatically...
     
    MalagAste, DJAd, Larisa and 1 other person like this.
  23. SoBad

    SoBad Seasoned Veteran

    Joined:
    Sep 26, 2014
    Messages:
    404
    Likes Received:
    133
    I don't normally use enhanced client myself, but I am sure many appreciate what you do.

    UOAssist is also having a sync problem, but is what it is.
     
  24. mspossi

    mspossi Journeyman
    Stratics Veteran

    Joined:
    Dec 13, 2010
    Messages:
    271
    Likes Received:
    64
    Well the only update I noticed was the new screen game windons, and I'm also one of the "few accounts I have received nothing"
     
  25. Merus

    Merus Babbling Loonie
    Governor Stratics Veteran CasteoftheForgotten

    Joined:
    Aug 10, 2010
    Messages:
    2,587
    Likes Received:
    2,045
    You know after all the work you put in on behalf of players and Broadsword/EA, one might think they could provide you with a list of all this type stuff a little in advance...
     
  26. Pinco

    Pinco UOEC Modder
    Stratics Veteran Stratics Legend

    Joined:
    Jul 25, 2005
    Messages:
    5,673
    Likes Received:
    865
    the data collection is just a small piece... have you any idea how much time it takes to remove the background of 40 icons 1 by 1 (especially with my very low artist skills)? :p
     
  27. the 4th man

    the 4th man Lore Master
    Stratics Veteran Stratics Legend

    Joined:
    Jul 31, 2005
    Messages:
    1,087
    Likes Received:
    45
    Well, I just sent another email to Mesanna. I know she is beyond busy....since these publishes, my dolphin rugs are messed up and I can't get into new area.....nor use new walls n such.
     
  28. Gamer_Goblin

    Joined:
    May 27, 2015
    Messages:
    564
    Likes Received:
    403
    Are you on Origin or Izumo?
     
  29. the 4th man

    the 4th man Lore Master
    Stratics Veteran Stratics Legend

    Joined:
    Jul 31, 2005
    Messages:
    1,087
    Likes Received:
    45
    I tried it on orgin.....it worked....by you asking, am I to assume the regular shards don't have access yet? ( feeling kinda stoopid right now)
     
  30. Lythos-

    Lythos- Lore Keeper
    Stratics Veteran

    Joined:
    May 20, 2007
    Messages:
    898
    Likes Received:
    575
    Yeah bud it's not worldwide until the 6th or 8th or one of those days that end on y
     
  31. old gypsy

    old gypsy Grand Poobah
    Professional Stratics Veteran Campaign Patron PITMUCK

    Joined:
    Dec 18, 2010
    Messages:
    5,836
    Likes Received:
    5,274
    When the splash art popped up briefly during login, for just a fraction of a second I thought I'd accidently entered Neopets. :p
     
    Gamer_Goblin likes this.
  32. Gamer_Goblin

    Joined:
    May 27, 2015
    Messages:
    564
    Likes Received:
    403
    Awesome to have you back! :)
     
    old gypsy likes this.
  33. Gamer_Goblin

    Joined:
    May 27, 2015
    Messages:
    564
    Likes Received:
    403
    You all may take this negatively, but I can't stress how much of a facepalm it is to see people emailing Mesanna or throwing up @ dev names when they aren't reading obvious things. I mean this in the kindest way. Please, if you think you have a problem, at least read the patch notes before shooting off more work than necessary for the limited team we have.

    They should be more customer centric, but it's got to be frustrating wading through these emails.
     
  34. old gypsy

    old gypsy Grand Poobah
    Professional Stratics Veteran Campaign Patron PITMUCK

    Joined:
    Dec 18, 2010
    Messages:
    5,836
    Likes Received:
    5,274
    Thanks... but I don't know if I'm truly "back"... just hop on with my Goblin cook every now and then to help out when a bit of role play is called for. :)
     
  • About Us

    Stratics is the oldest continually running MMORPG Fansite on the Internet. Founded in 1997 Stratics has served the Ultima Online Community for 18 years. We strive to provide the most complete social experience for Ultima Online players.
  • Subscribe Now!

    Want to provide Continual Support? Subscribe and gain additional benefits as a patron of Stratics.com!
    Subscribe Now!

    Stratics Professional Accounts feature the following advantages:

    • Ad-Free Browsing of our Forums
    • Upload a custom Profile Cover
    • Unlimited media upload storage space
    • Use of the theme styler
    • Ability to collapse the sidebar
    • Premium background themes to choose from
    • Access to additional features of the Classifieds System
    • Ability to Customize Your User Title
    • No Post Delays
    • Additional Signature Allowances:
    • Special Professional Banner Display with your Account
    • PM Allowance Upgrade
    • Additional Thread Allowances
  • Support Us!

    Don't feel like subscribing? Donations to benefit the further development of Stratics and for purchase and inclusion of additional features are always welcome.

    Donate to us!