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UO East Coast Connections - Broken again - UO Unplayable

Discussion in 'UHall' started by Theo_GL, Nov 13, 2009.

  1. Theo_GL

    Theo_GL Grand Poobah
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    If you did something to Fert08 -- it was appreciated.

    Connecting to the East Coast servers has been MUCH improved today. Right now averaging 41ping compared to average of 200 all day yesterday.

    Things are back to normal for the moment.

    If the Dev's did anything here to address this - thanks & don't change anything back! LOL

    *** EDIT : Well, it is changed back and pings are 300 again to Great Lakes and west coast shards are normal. Note tracerts posted below. I'm going to post my crappy trace every hour until someone from EA responds saying they are looking at their network or working with their provider because UO IS UNPLAYABLE at these speeds.
     
  2. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    Re: THANKS EA/Mythic - East Coast Connections

    It was really terrible last night. :(

    I hope that this is a perma-fix. *crosses fingers*
     
  3. Theo_GL

    Theo_GL Grand Poobah
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    Re: THANKS EA/Mythic - East Coast Connections

    Nope, its borked again today.

    Whatever they did in the server farm today has messed it up again.

    At noon CST pinging 300+ to Great Lakes and 70 to Sonoma.

    This is after 3 days of solid 40ish pings to GL.
     
  4. Vyal

    Vyal Guest

    Re: THANKS EA/Mythic - East Coast Connections

    Weird I am on east coast and have no problems, you should check your on connection I think....
     
  5. Coffin

    Coffin Guest

    Re: THANKS EA/Mythic - East Coast Connections

    [​IMG]
     
  6. Theo_GL

    Theo_GL Grand Poobah
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    Re: THANKS EA/Mythic - East Coast Connections

    If my connection were the issue - then why is Sonoma (across the country) no slower than normal and why am I speeding around Sonoma 3x as fast as Great Lakes. GL is the closest server to me.

    Some people on the east coast go through Fert07 and some go through Fert08. I trace through fert08 and today it is slow as hell. Last 3 days have been just fine.

    My connection? 18.7mbps upload/2.7mbps download currently (just tested)

    It is not my connection.

    Here is the result of tracert greatlakes.owo.com:

    (First 3 hops omitted)
    4 12 ms 12 ms 12 ms port-channel20-ur04.wchicago.il.chicago.comcast.net [68.87.230.113]

    5 14 ms 12 ms 15 ms pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.49]

    6 12 ms 12 ms 12 ms xe-9-0-0.edge1.Chicago2.Level3.net [4.71.248.33]

    7 14 ms 12 ms 12 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]

    8 42 ms 40 ms 41 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    9 42 ms 50 ms 54 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

    10 45 ms 43 ms 44 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.133]

    11 43 ms 44 ms 44 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]

    12 142 ms 334 ms 307 ms fert08-eqx-iad.ea.com [159.153.224.238]

    13 239 ms 307 ms 307 ms 159.153.233.71


    Sure looks like a fert08 problem no?
     
  7. Silly Seadog

    Stratics Veteran It's My Birthday

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    Re: THANKS EA/Mythic - East Coast Connections

    Arrrr, methoughts 'twere established afore that Level3 do provide less-than-optimal service for UO?
     
  8. Theo_GL

    Theo_GL Grand Poobah
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    Re: THANKS EA/Mythic - East Coast Connections

    Ok, don't take my word for it - how about pings from servers around the world?

    just-ping.com

    Note how the Chicago Server to GL is 100+. Chicago to Sonoma is 50ish.
    Now note how SF Server to GL is 160+ and SF to Sonoma is 2ms.

    Great Lakes
    [​IMG]

    Sonoma
    [​IMG]

    Oh yeah, must be *my* connection.
     
  9. Flutter

    Flutter Always Present
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    Re: THANKS EA/Mythic - East Coast Connections

    Yep I had an amazing con for 2 days. Now its crap again. Same as everyone else.
     
  10. Jirel of Joiry

    Jirel of Joiry Certifiable
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    Re: THANKS EA/Mythic - East Coast Connections

    OMG!

    Why didn't some mention this before!!! Level3 IS the problem!!!

    My father worked for Williams Communications Group who built that server.

    Trust me Level3 sucks doodie...BIG TIME!
     
  11. Theo_GL

    Theo_GL Grand Poobah
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    Re: THANKS EA/Mythic - East Coast Connections

    If it is a Level3/hosting problem - I'd suggest EA find a new host. This is happening one hop before their server so it is not my IP but theirs.
     
  12. Jirel of Joiry

    Jirel of Joiry Certifiable
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    Re: THANKS EA/Mythic - East Coast Connections

    Okay I googled Washington1.level3.net and found some interesting info.

    Looks like Symantec Labs is using part of this network. LMAO see Norton DOES slow everything down!!! J/K I couldn't resist make wise crack about Norton.
    Here's the link see what ya'll can make of this:
    http://www.robtex.com/dns/washington1.level3.net.html
     
  13. Saint of Killers

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    Re: THANKS EA/Mythic - East Coast Connections

    I think we all need to take a step back and just check our connections like Vyul suggested!

    lol

    *sigh* this sucks (again)
     
  14. Jirel of Joiry

    Jirel of Joiry Certifiable
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    Re: THANKS EA/Mythic - East Coast Connections

    Hmm I continued to google and read seems Level3 has some network problems ...:gee:. Obviously we need to get ahold of someone at Level3.

    Good luck doing it, my dad had to fight with them to get a phone number to talk someone about his retirement insurance. (Level3 bought WCG).

    Level3 really, really, really SUUUUCCCKS.
     
  15. Silly Seadog

    Stratics Veteran It's My Birthday

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    Re: THANKS EA/Mythic - East Coast Connections

    Arrrr, and Comcast ain't a whole lot better!
     
  16. Jirel of Joiry

    Jirel of Joiry Certifiable
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    Re: THANKS EA/Mythic - East Coast Connections

    Don't you mean Communistcast? :mf_prop: :rant2::fight:
     
  17. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    Re: THANKS EA/Mythic - East Coast Connections

    QFT, lol.
     
  18. Jirel of Joiry

    Jirel of Joiry Certifiable
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    Re: THANKS EA/Mythic - East Coast Connections

    Okay here's my UOTrace logs!

    Legends:
    Okay now Atlantic:
    Okay now Pacific:
    I'm in Oklahoma so I'm smack in the middle server wise.

    However what's up with swbell, 121ms? That's crap! :rant2:
    Overall I'm pretty much even across the board but I have noticed lag in the recent past.
     
  19. Coffin

    Coffin Guest

    Re: THANKS EA/Mythic - East Coast Connections

    Lol , Jirel. Those trace routes aren't as nasty as the REAL sufferers trace routes.

    [​IMG]
     
  20. Theo_GL

    Theo_GL Grand Poobah
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    Re: THANKS EA/Mythic - East Coast Connections

    Please note the difference in the last two tracert's

    Jirel's goes through Fert07 (inside EA"s network) and us with the problem go through Fert08 (both have the same subnet as the actual server so they are EA servers.

    If you are lucky enough to go through 07 - no problems. If you go through 08 then you are stuck in lag hell. So those of you who think 'there is no problem' are not going through 08.

    I go through 08.

    It is the connection from Level3 to FERT08.

    4 12 ms 12 ms 16 ms po-20-ur04.wchicago.il.chicago.comcast.net [68.87.230.113]

    5 15 ms 12 ms 12 ms pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.49]

    6 14 ms 13 ms 12 ms xe-9-0-0.edge1.Chicago2.Level3.net [4.71.248.33]

    7 14 ms 12 ms 13 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]

    8 43 ms 42 ms 43 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    9 50 ms 53 ms 54 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

    10 46 ms 45 ms 43 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.133]

    11 46 ms 42 ms 44 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]

    12 141 ms 273 ms 306 ms fert08-eqx-iad.ea.com [159.153.224.238]

    13 147 ms 287 ms 307 ms 159.153.233.71
     
  21. Saint of Killers

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    Re: THANKS EA/Mythic - East Coast Connections

    First 5 hops omitted and all were under 10:

    6 10 ms 9 ms 9 ms be-23-ar02.needham.ma.boston.comcast.net [68.87.145.245]
    7 14 ms 13 ms 13 ms pos-0-0-0-0-ar01.chartford.ct.hartford.comcast.net [68.85.162.70]
    8 15 ms 16 ms 15 ms pos-2-5-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.90.65]
    9 15 ms 15 ms 18 ms xe-8-2-0.edge1.NewYork2.Level3.net [4.71.186.21]
    10 17 ms 16 ms 15 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
    11 28 ms 21 ms 37 ms ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]
    12 34 ms 21 ms 32 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.150]
    13 22 ms 24 ms 25 ms ae-23-79.car3.Washington1.Level3.net [4.68.17.69]
    14 23 ms 22 ms 23 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]
    15 127 ms 121 ms 131 ms fert07-eqx-iad.ea.com [159.153.224.230]
    16 121 ms 122 ms 123 ms 159.153.233.71

    I'm fert07, not 08 and still the problem.
     
  22. Theo_GL

    Theo_GL Grand Poobah
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    Re: THANKS EA/Mythic - East Coast Connections

    Next hour....still a problem


    5 14 ms 15 ms 15 ms pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.49]

    6 13 ms 11 ms 12 ms xe-9-0-0.edge1.Chicago2.Level3.net [4.71.248.33]

    7 12 ms 13 ms 14 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]

    8 42 ms 44 ms 41 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    9 48 ms 53 ms 54 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

    10 73 ms 44 ms 44 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.133]

    11 43 ms 44 ms 44 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]

    12 136 ms 210 ms 306 ms fert08-eqx-iad.ea.com [159.153.224.238]

    13 241 ms 157 ms 148 ms 159.153.233.71
     
  23. Coffin

    Coffin Guest

    Unbelievable. It's been what, 4 months or so? I'm almost to the point now where I'm beginning to accept the fact that it's always going to be like this. If it goes well into next year, I don't know.... I'll be running out of reasons to stay on production shards lol.
     
  24. Saint of Killers

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    I clear up at 12:30 EST. Like clockwork.
     
  25. Theo_GL

    Theo_GL Grand Poobah
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    Yes, i'm usually similar. However, all weekend was good for me and Monday was pretty good. All of a sudden today is a disaster again.

    I am better off playing sonoma at this point.
     
  26. Theo_GL

    Theo_GL Grand Poobah
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    10:30cst

    Still issues....

    5 14 ms 12 ms 12 ms pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.49]

    6 12 ms 13 ms 12 ms xe-9-0-0.edge1.Chicago2.Level3.net [4.71.248.33]

    7 16 ms 12 ms 12 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]

    8 43 ms 41 ms 42 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    9 51 ms 54 ms 54 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

    10 44 ms 44 ms 44 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.133]

    11 42 ms 44 ms 44 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]

    12 141 ms 136 ms 136 ms fert08-eqx-iad.ea.com [159.153.224.238]

    13 219 ms 307 ms 307 ms 159.153.233.71
     
  27. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    omg...look at that ping time. You'd think there was a sat hop between Fairfax and DC. o_O
     
  28. Coffin

    Coffin Guest

    9 48 ms 38 ms 50 ms ae-2.ebr2.Denver1.Level3.net [4.69.132.54]
    10 67 ms 64 ms 63 ms ae-3.ebr1.Chicago2.Level3.net [4.69.132.62]
    11 87 ms 62 ms 74 ms ae-1-100.ebr2.Chicago2.Level3.net [4.69.132.114]

    12 96 ms 94 ms 93 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    13 96 ms 108 ms 94 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.1
    54]
    14 97 ms 94 ms 95 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.13
    3]
    15 94 ms 93 ms 100 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169
    .74]
    16 207 ms 197 ms 219 ms fert08-eqx-iad.ea.com [159.153.224.238]
    17 175 ms 178 ms 177 ms 159.153.233.71

    11:47 pm EST.
     
  29. Theo_GL

    Theo_GL Grand Poobah
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    BINGO

    Like clockwork....11:30pm CST/12:30pm EST - all is normal. WTF?


    5 14 ms 12 ms 15 ms pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.49]

    6 74 ms 11 ms 12 ms xe-9-0-0.edge1.Chicago2.Level3.net [4.71.248.33]

    7 12 ms 14 ms 17 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]

    8 45 ms 44 ms 44 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    9 53 ms 53 ms 53 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

    10 44 ms 44 ms 44 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.133]

    11 42 ms 44 ms 44 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]

    12 44 ms 45 ms 43 ms fert08-eqx-iad.ea.com [159.153.224.238]

    13 43 ms 44 ms 44 ms 159.153.233.71
     
  30. Silly Seadog

    Stratics Veteran It's My Birthday

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    Arrrr, Washington ta Fairfax, eh? Who be knowin' what government agency could be a-doin' their business across that same hop?!?
     
  31. BadManiac

    BadManiac Guest

    West coast has issues too. I'm connecting to Pacific from northwest BC, Canada.

    A couple of weeks ago I was playing fine, did the Halloween quest a jillion times, then suddenly HUGE problems. I'll log in, take a step, freeze for 10 seconds then lose conn. Or freeze for 10 seconds, take another step then freeze again. Completely unplayable.
     
  32. Theo_GL

    Theo_GL Grand Poobah
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    The difference here is that this is EVERY SINGLE DAY pretty much.

    9am CST - Problem is back.......


    5 13 ms 12 ms 12 ms pos-1-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.90.49]

    6 12 ms 12 ms 12 ms xe-9-0-0.edge1.Chicago2.Level3.net [4.71.248.33]

    7 11 ms 12 ms 13 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]

    8 41 ms 41 ms 43 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    9 54 ms 53 ms 54 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

    10 45 ms 44 ms 44 ms ae-33-89.car3.Washington1.Level3.net [4.68.17.133]

    11 42 ms 44 ms 44 ms ELECTRONIC.car3.Washington1.Level3.net [4.79.169.74]

    12 111 ms 169 ms 305 ms fert08-eqx-iad.ea.com [159.153.224.238]

    13 132 ms 98 ms 93 ms 159.153.233.71
     
  33. BadManiac

    BadManiac Guest

    I haven't played for almost two weeks now, is that unplayable enough for you? As I said, west coast too.
     
  34. Coffin

    Coffin Guest

    So, we've been crying about this for months now. And I'm amazed there's been no official acknowledgement or response. They haven't even said "Sorry, out of our control". Man, this has been so depressing.

    I'm really starting to miss playing on my shard, and pvping, and being able to be fast on the xheals in hunts and in fel. I guess this wouldn't be so bad if I could stay up all night.

    Are we all sending in error reports?
     
  35. Nystul

    Nystul Lore Master
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    I ping better to the west coast...

    this is pretty sad.
     
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