1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice

[UO Herald] An Easier Way to Retrieve Your Passwords

Discussion in 'UHall' started by UO News, May 24, 2012.

  1. UO News

    UO News RSS Feed
    RSS Feed Stratics Veteran

    Joined:
    Jan 30, 2009
    Messages:
    1,173
    Likes Received:
    1,258
    Today’s Account Center maintenance came with an important change to the retrieval of your Master and Game account passwords. You no longer need your old passwords to change them.
    If you forgot your EA/Origin account password, you can request a new password on the front page of the Account Center as long as you know the associated email address.
    If you don’t have an EA account yet and forgot your Mythic account password, you can request a new password on the front page of the Account Center as long as you know the account name and email address.
    If you forgot your Ultima Online game password, just login to the Account Center and click on ‘Change Password’ of the product you want to change.​
    If you encounter any problems, please sent us a mail to [email protected].

    Continue reading...
     
  2. kulder

    kulder Lore Keeper
    Stratics Veteran Stratics Legend

    Joined:
    Jun 12, 2001
    Messages:
    767
    Likes Received:
    17
    I am not to sure I actually like this
     
  3. Mirt

    Mirt Certifiable
    Stratics Veteran

    Joined:
    Dec 28, 2009
    Messages:
    1,726
    Likes Received:
    286
    There does seem to be some security risk to this. I sure hope it doesn't end up being an issue.
     
  4. Viper09

    Viper09 Grand Poobah
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    6,680
    Likes Received:
    824
    Well initially it was kind of difficult to retrieve a password especially if you can't remember your old password. Just make sure you have a secure email account and you shouldn't have a problem. Just don't use your related email account for everything else.
     
  5. Lady Storm

    Lady Storm Crazed Zealot
    Stratics Veteran Stratics Legend

    Joined:
    Feb 20, 2006
    Messages:
    3,747
    Likes Received:
    1,557
    AHhhhhhhhhhhhhhhh yea there is a big thing here.... what if someone knows your e mail addy and has a hint of your account name or even more has guessed right on it...... Then your totaly fubar'ed. This is a bad idea..........
     
    Nine Dark Moons and Lord Frodo like this.
  6. Viper09

    Viper09 Grand Poobah
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    6,680
    Likes Received:
    824
    You're assuming that all you need is the address name. I'm assuming that you will need to actually log into the email to get anything done. I can't imagine anyone would make a system where all you need is the address for your email account and not require you to log into it to change your password.

    So again, as long as you keep your account safe and not tell people your email address you should be fine. Such as not using it for anything but the game.

    *With that being said, if it is as simple as you're expecting it to be then yes it is bad. Will need more info on it though.
     
    Xenobia likes this.
  7. Lady Storm

    Lady Storm Crazed Zealot
    Stratics Veteran Stratics Legend

    Joined:
    Feb 20, 2006
    Messages:
    3,747
    Likes Received:
    1,557
    Viper09 true but i have found many dont..... infact many have the same password for just about everything in their life. (think it has to do with they dont remember more then one or dont care to remember more then a single phrase) I also know a few that change their passwords like you change your undies... (i hope thats daily.... one can never tell) Fact is many have shared their e-mails addys and even a few have been known for lack a dasy passwords (ie: Password1)......
     
  8. Viper09

    Viper09 Grand Poobah
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    6,680
    Likes Received:
    824
    Lady Storm
    Yeah, many don't care much about security. But for those people I can't think of any system for retrieving lost accounts/passwords that wouldn't put them at risk without being unnecessarily tedious and annoying. Secret questions may help but I'm not sure if they fixed the problem people have been having with setting them.
     
  9. Saint of Killers

    Stratics Veteran

    Joined:
    Dec 14, 2006
    Messages:
    534
    Likes Received:
    24
    Bad bad idea EA.
     
  10. AirmidCecht

    AirmidCecht twitch.tv/airmid
    Stratics Veteran Alumni Stratics Legend

    Joined:
    Apr 9, 2004
    Messages:
    2,297
    Likes Received:
    486
    Many may have the same password for everything but this is how most password retrievals are done now. If your email is not secure, there is something more wrong here than a gaming account :D
     
    Woodsman likes this.
  11. MalagAste

    MalagAste Belaern d'Zhaunil
    Reporter Professional Governor Stratics Veteran Stratics Legend Campaign Supporter Royal Knight

    Joined:
    Aug 21, 2000
    Messages:
    18,957
    Likes Received:
    5,444
    Great..... now we are all open even more to hackers.... does anyone else feel super exposed right now?????

    Most UO accounts that have been hacked in the past are hacked through your email..... just an FYI for everyone.

    This is why I've always kept ALL my accounts on separate emails. Emails that are NEVER posted anywhere... that are for one purpose and one purpose only ...... my accounts.

    But right now I'm feeling less secure than ever before as if I felt insecure in the past about being hacked now there is this..... way to drop the ball EA. *sighs*
     
  12. AirmidCecht

    AirmidCecht twitch.tv/airmid
    Stratics Veteran Alumni Stratics Legend

    Joined:
    Apr 9, 2004
    Messages:
    2,297
    Likes Received:
    486
    How? and Why?

    On any other site if I forget my password, including from my banking institution they send a request to change it to my email. How is this an issue?
     
    Ryna and Sevin0oo0 like this.
  13. Flutter

    Flutter Always Present
    Stratics Veteran Alumni Stratics Legend

    Joined:
    May 12, 2004
    Messages:
    21,553
    Likes Received:
    3,840
    I'm not sure I understand, but I'm not sure we needed an easier way to get passwords.
    :/
     
  14. Mirt

    Mirt Certifiable
    Stratics Veteran

    Joined:
    Dec 28, 2009
    Messages:
    1,726
    Likes Received:
    286
    Risk. If someone hacks your banking account there are laws that protect you and your money is returned. For UO well they cannot replace anything that goes so your just out of luck.
     
  15. Viper09

    Viper09 Grand Poobah
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    6,680
    Likes Received:
    824
    Same with all MMO's though, granted the more popular ones have a better way to recover your account after being hacked. But then you have to ask where one draws the line between security and ease of access to recover lost accounts/passwords. The more secure the more tedious and annoying it gets, the less secure the more risk. Personally people need to take some responsibility in making their accounts secure like MalagAste does. It sometimes astounds me how careless people can be with their info.
     
    Xenobia likes this.
  16. Mirt

    Mirt Certifiable
    Stratics Veteran

    Joined:
    Dec 28, 2009
    Messages:
    1,726
    Likes Received:
    286
    While I agree to a point. Many other games have a VPN system on them and many will also replace hacked items. Its rough everytime we lose someone to hacking. I do worry though because as many fire walls as you put in there are many that don't and you have to worry about them more so then yourself if they are all gone UO is just as runined as if you lose your own account.
     
  17. Viper09

    Viper09 Grand Poobah
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    6,680
    Likes Received:
    824
    UO is indeed in desperate need of a system to help players recover from being hacked.
     
    Lord Frodo and hungry4knowhow like this.
  18. hungry4knowhow

    Stratics Veteran

    Joined:
    Jun 23, 2008
    Messages:
    579
    Likes Received:
    116
    Not sure I like how easy this makes it for those of us that bought accounts in the past to suddenly lose them.... I've already heard horror stories about just needing an old email address for the account, or the original card that was on file...this seems to give those less than honest people another in to scamming people...but i may just be a bit too drunk to understand whats going on here
     
  19. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Jul 29, 2003
    Messages:
    4,556
    Likes Received:
    113
    It doesn't say just any old email address is sufficient. It says the currently associated email address.

    If anyone bought/traded accounts and didn't at least change the basic info, don't know what to tell ya.
     
  20. Lord Nabin

    Lord Nabin High Council Sage - Greater Sosaria
    Professional Premium Stratics Veteran Supporter Glorious Lord ACW

    Joined:
    Sep 3, 2007
    Messages:
    4,081
    Likes Received:
    2,259
    People try to hack the email address I use around the game on a regular basis. Not sure why they think I would ever be stupid enough to link an account to it.

    I can for sure say there are people out there actively trying to hack accounts and your email accounts.

    I would have rather seen a way to unlink an account from a master account. My groups are way to unorganized at the moment for my liking and I would rather have them sorted differently if I had known once you link them it could not be undone I would have been more careful in what I was doing when arranging them!!!!!!
     
  21. Flutter

    Flutter Always Present
    Stratics Veteran Alumni Stratics Legend

    Joined:
    May 12, 2004
    Messages:
    21,553
    Likes Received:
    3,840
    My gmail account recently got hacked by someone in Israel. I know of no one from Israel.
    I have never shared my password with anyone. It is not an easy to guess password. It's a bunch of arbitrary letters and numbers with no meaning.
    I got a message from Google letting me know of "abnormal activity" on my account from someone in Israel at an IP address they provided to me.
    They said if it was not me I should change my password immediately which I did. Fortunately there's nothing important on my gmail account.

    Fact of the matter is people get hacked. The harder it is for someone to get a password the better.
     
  22. Sevin0oo0

    Sevin0oo0 Guest

    not that one, but I had a yahoo that was, had something to do with log me in automatically, I stopped, it stopped.

    On may08, the forgotten password link was: (probably the same thing)
    Bioware Mythic | Account Management

    They notify the associated email immediately of any account change and further state
    "If you did not authorize this, please contact the Support department." so yeah, your email security is pretty key
     
  23. Sevin0oo0

    Sevin0oo0 Guest

    They told me I did that in an email I received. You can ask the rep here about it, but they won't be able to explain any better.
    Quote: "you processed a de-linking of your account"
    so it's there, just a hidden process, like a trick
     
  24. Flutter

    Flutter Always Present
    Stratics Veteran Alumni Stratics Legend

    Joined:
    May 12, 2004
    Messages:
    21,553
    Likes Received:
    3,840
    It seems to be more common than I realized. I had a girlfriend who's gmail got hacked in just the same way. She said it was used to send out some sort of WOW spam.
    Fortunately her WOW account was not associated with the email, but can you imagine if it was? Once someone has your email account associated with your gaming account you're pretty much doomed if there is no other security measure in place (like recalling your present password in order to change it).
    I guess this is why this change sits funny for me. If someone (or myself) wants to change my password, they (I) should have to jump through hoops to do so.
     
    Lord Frodo likes this.
  25. Zosimus

    Zosimus Grand Inquisitor
    Stratics Veteran Alumni Stratics Legend

    Joined:
    Jul 3, 2004
    Messages:
    4,370
    Likes Received:
    720
    This system actually works.

    What makes it not work is the player. Meaning if the player uses the same email that is associated with any game, and communicates to any other players in the games they play they kind of ask for it to be hacked by anyone. Even your closest mate. Plus your sign in name in your game should never be the same as your email name.

    If a hacker/friend/love one/guildmate/virtual lover/virtual enemy even got your email all they can get is your password. Unless a player has actually given their account sign in names on their account they should never get access to your game at all with just a password.

    Always have the just a game email account seperate for each different game you play.

    Dont use the same sign in name as your game email name.

    Don't trust anybody with any information that relates to your game.

    Only my hotmail account was ever compromised while I was on vacation. Got it back and my UO account was totally intact. Just the email was taken over but it was fixed in a timely manner. My other emails never have at all.
     
  26. outcry

    outcry Lore Master
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    1,239
    Likes Received:
    330
    I agree since there was one person on my shard who went as far as getting all my personal info and plastering it all over game chat .... Ya sure I feel my accounts are not safe not for sure..
     
  27. Viper09

    Viper09 Grand Poobah
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    6,680
    Likes Received:
    824
    Retrieving passwords for almost every MMO is the same. If someone can get into your email you can bet getting into any account associated is but one step further. The only difference here is that UO has zero protection for peoples accounts against getting hacked.
     
    Lord Frodo likes this.
  28. Woodsman

    Woodsman Guest

    This. People who blow this stuff off or don't put any effort into thinking about it really need to re-evaluate their email situation. These days, in some ways, I'd have a lot bigger or more issues if my email accounts were hacked than I would losing my wallet.
    As much as I like my UO stuff, your UO stuff getting hacked can't cause you to miss your real-life rent or mortgage or car payments.

    Sure, the bank and credit card companies can return your money, but you're going to spend many hours over several weeks or months dealing with real fallout if somebody got in and wreaked havoc with your banking account. Losing stuff in UO sucks, but having somebody do a number on your banking account is a completely different level of suckiness.
     
    Samaira, Xenobia, Ludes and 2 others like this.
  29. Lord Nabin

    Lord Nabin High Council Sage - Greater Sosaria
    Professional Premium Stratics Veteran Supporter Glorious Lord ACW

    Joined:
    Sep 3, 2007
    Messages:
    4,081
    Likes Received:
    2,259
    That Woodsman guy sounds kinda Wise!
     
  30. Mirt

    Mirt Certifiable
    Stratics Veteran

    Joined:
    Dec 28, 2009
    Messages:
    1,726
    Likes Received:
    286
    Not saying that the RL issues are easy, they are not. But in this case this is advertising a weakening of the defenses which is never a good security idea when there is no recourse at all and we are talking not hours or weeks, but in many cases months. Also if your only reminder to pay a bill is your email you might want to go with a paper back up I call a calander. It really helps since most everyone is using clouded email now.
     
  31. Sevin0oo0

    Sevin0oo0 Guest

    whether it's password retrieval, reset link, or even a reset where a new password is generated for you - all methods require "contact" between Them and us.
    A secret word can also be established for even further identification of owner (Which I think should be Required, and required again to perform certain on-line account changes). For those complaining about the contact process, I think there is an alternative... remove your email from the account if You can't keep your stuff secure, and CALL them for any billing or transaction changes, Done.
    I just don't see the problem here.
     
    Lord Nabin likes this.
  32. Lord Nabin

    Lord Nabin High Council Sage - Greater Sosaria
    Professional Premium Stratics Veteran Supporter Glorious Lord ACW

    Joined:
    Sep 3, 2007
    Messages:
    4,081
    Likes Received:
    2,259
    I have to agree. The security issue really isn't with EA in the end. It is with the Email accounts we own. If we secure those in a very proper manner, there really is not a problem.

    We have been asking for months that this account management process offer more and better communications. Now EA has taken a first step to make some of the most common issues like "Password Reset" easier to get handled and we are sitting here bashing them for it.

    No mater where the feature was sitting in the website the same arguments would exist. In the end it all comes down to you the user protecting your email account. So get out their and make a really complicated password that only you know and add a security word to your UO Account. :)
     
    Sevin0oo0 likes this.
  33. Sevin0oo0

    Sevin0oo0 Guest

    Highly recommended!
    and that security word doesn't have to be a 'real' word as far as I know. I think you can use "tC27VG4ke0rP" if you wanted.
     
    Mirt and Lord Nabin like this.
  34. Lord Nabin

    Lord Nabin High Council Sage - Greater Sosaria
    Professional Premium Stratics Veteran Supporter Glorious Lord ACW

    Joined:
    Sep 3, 2007
    Messages:
    4,081
    Likes Received:
    2,259
    Correct and that is a great trick :) Think outside the box folks!
     
    Sevin0oo0 and Mirt like this.
  35. Sevin0oo0

    Sevin0oo0 Guest

    I do the same thing for those "What's your favorite color?", or other goofy questions, it doesn't make you pick the answer, you type it in, type in Whatever You Want. In the future, I'd guess retinal scan or some other biometric, most computers these days are now coming with a built-in scanner.
     
  36. Xenobia

    Xenobia Lore Keeper
    Stratics Veteran

    Joined:
    May 13, 2008
    Messages:
    790
    Likes Received:
    5
    As long as you make your email passwords ridiculous (2 upper, 2 lower, 2 special etc.) you should never have an issue with hacking. Also, keep the info to yourself and run antivirus. Anyone I've talked to who has been "hacked" gave their info out to a buddy or a kid. That's not called "hacking"...that's called "stealing"...I am an IT specialist for the government and have played since beta...I have never been hacked. My family members don't even know my uo/email passwords. Not trying to be hateful, just practical. My 3 cents worth :)
     
  37. Kojak

    Kojak Lore Master
    Stratics Veteran

    Joined:
    Jun 4, 2008
    Messages:
    1,009
    Likes Received:
    690
    they were getting too many tech support phone calls about lost passwords and got tired of it :)
     
  38. popps

    popps Always Present
    Stratics Veteran Stratics Legend

    Joined:
    Feb 27, 2004
    Messages:
    13,445
    Likes Received:
    461
    I don't.....
    I think that UO accounts should have added security and multiple layers of security.
     
  39. Andrasta

    Andrasta Goodman's Rune Library
    Governor Stratics Veteran Alumni Stratics Legend Blue Crane Society

    Joined:
    Mar 18, 2004
    Messages:
    1,040
    Likes Received:
    570
    This.

    If you got an answer other than Tough Luck Buddy and actually got some help then maybe this wouldn't be such a terrible idea.
     
  40. Goodmann

    Goodmann Babbling Loonie
    Stratics Veteran

    Joined:
    Jul 15, 2008
    Messages:
    2,890
    Likes Received:
    1,124
    I called a few months ago and they guy who answered said noone ever called in for ultima online. He didn't even know how to access the computer for UO.
    This is gonna get a few people "hacked"
     
  41. weins201

    weins201 Certifiable
    Stratics Veteran

    Joined:
    May 14, 2008
    Messages:
    1,686
    Likes Received:
    266
    The question is - does your email get a message that says click this link to reset your password, or do you just type in the email adress and the related account and you can change your password? If it is sent you your email then having a secure email will prevent any problems, but if all i have to do is type in the account name and releated email to reset passwords - then yes acounts will get hacked because it is EASY to just realte accounts to emails.

    Please tell me this uses your email and you have to GET into your email to use this - if it just is an association alot are GOING to get screwed.

    Tested it real fast - Instructions were sent to your email on how to reset your password PHEW.
     
    #41 weins201, Dec 9, 2012
    Last edited: Dec 9, 2012
  • About Us

    Stratics is the oldest continually running MMORPG Fansite on the Internet. Founded in 1997 Stratics has served the Ultima Online Community for 18 years. We strive to provide the most complete social experience for Ultima Online players.
  • Subscribe Now!

    Want to provide Continual Support? Subscribe and gain additional benefits as a patron of Stratics.com!
    Subscribe Now!

    Stratics Professional Accounts feature the following advantages:

    • Ad-Free Browsing of our Forums
    • Upload a custom Profile Cover
    • Unlimited media upload storage space
    • Use of the theme styler
    • Ability to collapse the sidebar
    • Premium background themes to choose from
    • Access to additional features of the Classifieds System
    • Ability to Customize Your User Title
    • No Post Delays
    • Additional Signature Allowances:
    • Special Professional Banner Display with your Account
    • PM Allowance Upgrade
    • Additional Thread Allowances
  • Support Us!

    Don't feel like subscribing? Donations to benefit the further development of Stratics and for purchase and inclusion of additional features are always welcome.

    Donate to us!