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[UO Herald] Login Issues Fix Incoming

Discussion in 'UHall' started by UO News, Aug 24, 2011.

  1. UO News

    UO News RSS Feed
    RSS Feed Stratics Veteran

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    Greetings,

    After yesterdays maintenance some players encountered difficulties logging into the game; thanks to the players who brought this to our attention. We are currently preparing a fix to resolve it shortly. As soon as it goes live we will let you know.

    In the meanwhile the housing system is still deactivated, so you don’t need to worry that your house may decay.

    Thank you for your continuous support.



    More...
     
  2. Lord Frodo

    Lord Frodo Grand Poobah
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    Working late I see, GOOD.
     
  3. Snakeman

    Snakeman UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

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    "Shortly" :lol: we all know what that means in UO Time !:shots:
     
  4. Lord Frodo

    Lord Frodo Grand Poobah
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    :D;)
     
  5. The original post was edited to contain the following about game codes.
    Color me disappointed. Coming DAYS? Well, I guess lets just hope they don't fall too far short of their mark. Days can easily turn into weeks in EA-Speak.
     
  6. :lol:

    Here's an idea ...
    WHEN someone goes to log into "the game" ... the patch screen? the "my account" button?
    I hit it ... FINALLY took me as far as the "cancel" screen
    (and YES, I am quit sure I want to cancel)
    We are sorry to see you leave Ultima Online. Please take a moment to complete our short exit survey. We value your feedback as it will allow us to continue to improve the game experience for all players.
    :lol: NO SURVEY ... Either account

    IF some subscriber >clicks PAST< the patch screen?
    Those little maroonish colored shields With Account written on them?
    On the login screen (enter password)
    On the shard selection screen (shard selected)
    On the character selection screen (before selecting a character)AH! (right click, select "View Image")
    [​IMG]
    that ACCOUNT button

    not linking ... or bouncing FROM /ultima-registration.com/ TO accountEA ... well. IT IS crosslinking BUT
    The connection has timed out
    The server at account.ea.com is taking too long to respond.

    Note:
    I have now CANCELED my auto renew sub
    I >expect< to be able to play the game on the remaining paid for time (an option that was not presented to CHOOSE)
    You MAY NOT backfill and "reset/recover" any information that I just >canceled<
    IF you do ... reset/recover THAT info ...
    well
    do so at your own risk ... those old numbers have been turned over to a criminal investigations unit (CC fraud / identity theft)
    They will not contact ME
    YOU (EA etal) do >not< have permission to contact ME (email ALSO went with the CC info)
    YOU (EA etal) broke the TOS with ME When You did not give 30days notice as agreed.

    I >would have prefered< to give this notice in private ON A SURVEY
    That option was offered but NOT available at that time, so
    This Public Notice will suffice.

    Further note:
    I have also caused notice of this situation to be sent to various other authorities that May Be interested in Your actions, In part:
    My bank, so that they may protect themselves from involvement with your accounting practices.
    As a publicly traded Corporation, EA's investor relations and the governing authority of same, the SEC.
    California's Consumer Protection agency (Home - California Department of Consumer Affairs)
    Office of the Attorney General, California
    and last, but not inclusive: FBI — Internet Fraud.
    *shrugs*
    They will proceed as they CHOOSE.


    There is NOTHING SAFE about the way you have been thrashing CC info about.
     
  7. Tabbitha

    Tabbitha Guest

    Well lets hope its soon or a lot of people will be saying "Goodbye" [ CLICK ME funny song and interview ]
     
  8. iamSnippa

    iamSnippa Journeyman

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    The same as Blizzard's "Soon™" ?
     
  9. Sevin0oo0

    Sevin0oo0 Guest

    >>We have investigated and fixed the mentioned account issue that impacted a small number of our players.

    1 issue and a few players? which one was that?
     
  10. Ludes

    Ludes Babbling Loonie
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    Well hey do the nice thing and list the coords of your house or houses so we can camp them when they IDOC.
     
  11. AirmidCecht

    AirmidCecht twitch.tv/airmid
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    Login Issues Fix Incoming
    Kai Schober23 Aug 2011 19:02:04 EST
    Update 12:30 am EDT: We have investigated and fixed the mentioned account issue that impacted a small number of our players. If you had problems to login please try again now.

    Please note that because our gamecode system is still offline those running off game time will have their time extended until we resolve the issue. We anticipate a solution to be in place within the next days. Rest assured that both your characters and accounts are safe and no harm will come to them.

    Please keep an eye on the Herald for further updates.
     
  12. Larisa

    Larisa Reporting Manager
    Editor Reporter Moderator Professional Wiki Moderator Stratics Veteran Stratics Legend Editor Fallen Lords

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    I WANNA UPGRADE TO SA ALREADY!!!!!!!!!!!

    :gun::gun::gun::gun::gun:

    *regains composure*

    Okay that felt good!

    THANK you for the update!
     
  13. tehfloof

    tehfloof Seasoned Veteran

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    I'm still unable to log in. 3 weeks and counting. :/
     
  14. Woodsman

    Woodsman Guest

    Read this if you want a better explanation of terms related to time:

    Valve Time - Valve Developer Community

    Item: Release of Team Fortress 2
    Valve Time: "Soon" (1998), way before 2005
    Actual Time: October 10, 2007

    Item: TF2 Class Achievements
    Valve Time: In the coming weeks
    Actual Time: In large updates starting in five months and continuing over the next two and a half years

    Valve Time: Q1
    Actual Time: The third week of Q2

    Item: TF2 Gold Rush Update
    Valve Time: "within the month" (Feb 1st)
    Actual Time: "just after" April 15th

    Item: Day of Defeat Source Steamworks beta
    Valve Time: January or maybe even March
    Actual Time: May 23

    Item: Release of "The Sacrifice"
    Valve Time: "about a month" after the "March" release date of The Passing
    Actual Time: October 5, 2010
     
  15. Ludes

    Ludes Babbling Loonie
    Stratics Veteran Alumni Stratics Legend

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    I'm retired now but this still just makes me cringe..

    *CEO Ludes looks out window of huge high rise office..*
    *Notices people lining up outside building waving money in fist*
    *Notices employees telling people "Sorry we can't take your money at this time"*
    *CEO Ludes's head explodes splattering office walls*

    Unemployment rate in Fairfax rises 13% in one hour..
     
  16. The correct phrase is: "Can We have your stuff/s"

    Yes you may
    IF you would bother going old school, and go out and hunt for it/them/s
    which is fair, you also forgot to ask for pertinent info, ... shard/s

    bear in mind (or dawn a realization)
    My RP friends and associates have already recieved the best of me and mine
    And most of the best of THAT, you would likely veiw as trash ...
    You would lack the "context" of the item ...
    for you, "an item", is the most it could ever be.

    I will "gift" you and all abouts, this much, for what it is worth
    Account/s >should< ( :scholar: migration! ) expire around the 10th of January '12
    turn your hour glass accordingly.

    You >could< begin your "planning & training" NOW ...
    Every empty "plot" you pass ... was Fayled ever "there"?
    Note: I seldom, even on origin, Named a Char: Fayled Or Fayled Dhreams
    NEVER on my RP shard/s
    extended Note: My RP friends and associates have already been notified:
    not yet, but soon enough, >I will die< (rp wise) and any named As Me ... are most certainly FALSE.
    They, >can and often do< take me at my word, that is why I gave them positive prior warning.
    Its an "Honor" thang.
    *shrugs*

    You >could< begin your "planning & training" NOW ...
    Every "vacant/abandoned house" ... Is Fayled still around?
    did Fayleds houses IDOC? Did he drop them?
    did they turn into yet another "phantom house"? :)scholar: migration! )

    Yes you may
    IF you would bother going old school, and go out and hunt for it/them/s
    it WILL involve a LOT of Planning and Role play ... still

    Yes you may.
     
  17. Woodsman

    Woodsman Guest

    This Origin support thread is for you:

    EA Forums

    Ironically, an Origin support employee chimed in yesterday.
     
  18. flappy6

    flappy6 Sage
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    take that house thing as a grain of salt, my keep fell and i lost everything in it, just warning so no one else loses,its not fun
     
  19. Woodsman

    Woodsman Guest

    You lost your keep because your account had been inactive for over two months when the account migration occurred.

    As you admitted yourself, you are playing the 90 day housing game, and most of the time you win and you only have to pay to have a keep for a fraction of the year, but this time you lost.

    Had you been paying every month like many of us do, you would still have a keep.
     
  20. Hey ... Woodsman ... check yourself a bit ... okay?


    Was he in a "grace period" OR a state of decay when the switch was flipped?
    Ya know, the switch that locked ALL of us out from our Money for UO Paid accounts?
    Kinda matters cause you ARE kinda sounding like another poster that >the amount and frequency< of the $ matters ...

    IT Doesn't ... right? $'s paid in by players are GOOD dollars right? ANY $'s are good ... supports or whatever UO ... right?
    Ya do know ... squeezing the grace AIN'T illegal ... right?
    You have it and don't use it ... so ... what? check yourself a bit ... and consider this:

    >I think< (denotes an opinion) >I think< they ought to reset grace to 30days period
    I also think (denotes an opinion also) that AFTER the grace and IDOC falls ... Poof! there goes the account Name and passwords and ALL
    gone, lost, kaput, hard disk storage recovered ... I would like to start from where I left
    no, you did not pay for storage of your account ..
    Woodsman? you ARE going to jump on the wagon with this .. right? full and vigorus support?

    How about a "softer more understanding"way" "?
    monthly subs get ONLY 2 weeks grace
    quarterly(3m) subs get ONLY 6 weeks (month and a half)
    half year (6m) subs get a full 90 days of grace (3months)
    ALL style subs AFTER the grace and IDOC falls ... Poof! there goes the account Name and passwords and ALL
    Fair and balanced? You are riding shotgun and covering my back ... right?

    How do YOU want to handle the state of decay aspect? IN state you are doomed?

    The former infrequently paying player that You Are kicking to the curb ... probably wont start over so ...
    He can be of no concern ...
    and while you be (hopefully) checking yourself ...
    Check this specifically for "eternal account storage guaruntee" ... they should PROBABLY be >charging< a few $'s for that ...
    $'s paid in by players are GOOD dollars right? ANY $'s are good ... supports or whatever UO ... right?
    Hey! I will Push for All players to call it the "Woodsman $s rule clause" ... okay? you likey? You got my back ... right?

    :gee:
     
  21. Ludes

    Ludes Babbling Loonie
    Stratics Veteran Alumni Stratics Legend

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    Doesn't matter what I get it's just the fun of IDOC's.. and I do look for them but hey you can't find every single one..
    Besides I'm hoping that when your not as mad about the uproar you'll decide to stick with the game.