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[UO Herald] Server down time update

Discussion in 'UHall' started by UO News, Aug 12, 2011.

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  1. UO News

    UO News RSS Feed
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    Greetings,

    The update of Ultima Online to the new account center begins this afternoon.

    Downtime for game servers begins 2:30 p.m. EDT. We expect the game servers to be down for a few hours and return this evening.

    We will keep you updated as we have more information to share.



    For those who are interested, please continue to read:

    What are we doing?

    Currently all player account information is moved and secure.

    Three items:

    Account Age

    Account age will not update for several days. We are migrating information from 14 year old database. In order to validate this volume of records, we are taking additional time to test and verify all individual accounts are correct before declaring the migration complete.

    Code Redemption

    DO NOT yet redeem your gametime codes. We discovered additional steps we need to implement before allowing players to redeem gametime cards. We will take steps to ensure all players whose gametime has lapsed can continue to play the game.

    Logins

    When the game comes back online, the Return to Britannia program will be disabled. If you have trouble getting into the game please contact Customer Support.

    Our priorities are to move all your information securely, make certain we have all the new customer support tools are in place for this transition, and to return you to the game as quickly and safely as we can.

    Again, thanks for your patience.



    Calvin



    More...
     
  2. Lilyth of RK

    Lilyth of RK Guest

    Why do they do these things on a Friday afternoon? *crosses fingers* for a smooth transition and a stable server for the weekend
     
  3. Larisa

    Larisa Reporting Manager
    Editor Reporter Moderator Professional Wiki Moderator Stratics Veteran Stratics Legend Editor Fallen Lords

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    Thank you kindly for the update!

    Take ALL the time you need to make sure all of our information is transferred correctly.
     
  4. Pinco

    Pinco UOEC Modder
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    so we need an extra server update before we can use the gametime codes again? :O
     
  5. Specialshoes

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    And why wouldn't something like this happen? It's only my vet reward weekend. Damn my luck anyways:loser:. Thanks for the update.
     
  6. Miri of Sonoma

    Miri of Sonoma Lore Keeper
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    Thanks! *smiles* The update is greatly appreciated!
     
  7. Marquis de Sade 209

    Marquis de Sade 209 Journeyman
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    Do we have to wait to apply upgrades (high Seas) and 7th character slot as well or just gametime codes only?
     
  8. Hunters' Moon

    Hunters' Moon Grand Inquisitor
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    I would avoid any code imputs to be on the safe side.
     
  9. Luvmylace

    Luvmylace Sage
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    How utterly inconvient for us ! How inconsiderate for the us the players .
    Most people log on now to play for the weekend and but hey don't worry about it for 3 days!
    what about those stuck on another shard now, and can't go home. gees .Monday would have been better
     
  10. AirmidCecht

    AirmidCecht twitch.tv/airmid
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    I am really digging the frequent updates to keep the community informed.

    Thank you :D
     
  11. Storm

    Storm UO Forum Moderator
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    airmid was excited so much she posted twice
     
  12. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    As we've tried to do each time there's been downtime lately, we have a 'for fun' game thread running, come and play!
     
  13. Tjalle

    Tjalle Grand Inquisitor
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    It has been changed to 4 PM EDT.
     
  14. Painted Elves

    Painted Elves Journeyman
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    I'm glad everything will be fixed and i'm excited about a new better working system....
    but quite bummed that the welcome back to britainia is only going to be for a week....?
    I convinced an old friend to come play again to try out all the new things.......
     
  15. Flutter

    Flutter Always Present
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    Now it's 7pm.
    On a Friday night.
    Yes.
     
  16. Ender

    Ender Crazed Zealot
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    Why the hell...

    What.
     
  17. Tina Small

    Tina Small Stratics Legend
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    Where are these announcements being made? Have been in general chat on Siege and there have been no system/GM announcements whatsoever.

    Edited to add: Never mind. I see the uoherald announcement is being updated but the updates aren't feeding to stratics.
     
  18. Ender

    Ender Crazed Zealot
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    UO Herald homepage.
     
  19. Kylie Kinslayer

    Kylie Kinslayer Grand Inquisitor
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    Like 2:30 was not bad enough

    :wall:
     
  20. Shiznit Bo'Bourbon

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    Any amount of downtime is worth it to finally be rid of that disgraceful wreck of a billing system. I know so many people who have had problems with it and wonder how many users it's cost the game. This is the best thing they've done in ages.
     
  21. Pinco

    Pinco UOEC Modder
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    would be great if uogamecodes and account page will be co-operative instead of being 2 world aside :D
     
  22. MalagAste

    MalagAste Belaern d'Zhaunil
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    Thou shalt not hold thy breath, Thou shalt not hold thy breath, Thou shalt not hold thy breath, Thou shalt not hold thy breath, Thou shalt not hold thy breath...

    and BREATHE...

    So... who thinks this will work? Anyone?

    And who thinks we are ready to lose our accounts have our houses fall, lose our upgrades, not be able to use anything you placed in your house... not be able to design because you don't have access to things you always had access to before... log in to find your character in the middle of an empty plot that was formerly YOUR house... regain young player status at the age of 148 months... lose the last 5 or 6 characters you've made... come back as a purple elf..... with no hair...... Have to redo all 56,000 macro's on all 56 of your characters...

    Find they have ended UO and all servers go offline at 7pm EDT..... for good......


    Glory be to the DEV's if all goes as planned.... we can dream that all those who have been hacking and duping will be wiped from servers, all duped items will be destroyed, all exploits shut down, all those homes owned by accounts long shut down will be wiped from the servers... and all personal bless deeds are returned to characters in deed form...

    :bowdown::bowdown::bowdown: *oh sorry dreaming again*



     
  23. Grandma

    Grandma Guest

    Cal, honey child, You jest take yer time and make sure thangs are right, don't you worry none 'bout them folks a moanin' and groanin'. I'd rather it be done right than have to have it all yanked back down. Iffin ye need it, I'll be glad to loan yer my walkin stick to whompin' a bit, give 'em somethin' to study on thats a hurtin' instead of what you fellers are doin'! *grins*.
    And tell that sweet lil Missy Mesanna, Grandma says Howdy.
     
  24. DevilsOwn

    DevilsOwn Stratics Legend
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    [​IMG] Fayled



    and silly me....... read 'down at 2:30', went and did other things and came back just now to see how close I was to log-in
    :blushing:
     
  25. Lord X

    Lord X Sage
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    Sometime during the week woulda been better. I mean really.... Friday. lol.
     
  26. :thumbsup: thanks ... Humor on the interwebs is HARD to do ...

    Personal attack removed for re-posting

    There WILL be upgrades Not mentioned


    [​IMG]
    Chinese acrobatic hamsters

    [​IMG]
    Town crier updater

    [​IMG]
    More aggressive subscription inducements

    [​IMG]
    Street smart, up to date and and Eco Friendly

    [​IMG]
    PvP Savvy beyond your wildest imaginings ...


    [​IMG]
    All Trained by the sole surviving Grizzeled vet of Age of shadows ...


    It'll be fine ...
    :danceb:


     
  27. Lady Storm

    Lady Storm Crazed Zealot
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    omg thats sooo cute


    Read the fine print guys, for those of you who are chomping at the bit to enter codes... they are asking you to sit on them for a few days past the down time.
     
  28. Lori DeLeon

    Lori DeLeon Guest

    Was it really so urgent that you HAD to do this on a Friday night? Why not wait until Monday or at server up tomorrow?
     
  29. Lori DeLeon

    Lori DeLeon Guest

    and maybe you'd be so kind as to give us yet another update because it's well past 7pm and the server still isn't down. If it's going to be down all night, it would be nice to know that sometime soon.
     
  30. GalenKnighthawke

    GalenKnighthawke Grand Poobah
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    I was thinking that too. That has the feel of being a decision by EA proper. But it is surely a VERY bad call.

    -Galen's player
     
  31. GalenKnighthawke

    GalenKnighthawke Grand Poobah
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    Well crap.

    :(

    -Galen's player
     
  32. Tjalle

    Tjalle Grand Inquisitor
    Professional Stratics Veteran Campaign Supporter Gilfane

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    Servers still up or is it over already?
     
  33. BahamaMama

    BahamaMama Seasoned Veteran
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    Servers on viagra.... still up!
     
  34. Sevin0oo0

    Sevin0oo0 Guest

    just got notice LS down for publish in 60 minutes
     
  35. Lori DeLeon

    Lori DeLeon Guest

    Finally got an ingame announcement that it's going down in an hour(got the message at about 8pm). It shows a complete disregard for their customers when they do something like this. People make plans to spend their real time on and then they keep us hanging all day and now all night. Who knows how many more times they are going to be kind enough to keep giving us MORE updates when they plan to take the server down. Complete disregard for their paying cusomers.
     
  36. Kylie Kinslayer

    Kylie Kinslayer Grand Inquisitor
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    Well, looks like it will be 7 on Atlantic in 45 minutes.
     
  37. BahamaMama

    BahamaMama Seasoned Veteran
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    Yep, just got the message on Catskills.. it's going down in 45 min.
     
  38. Sevin0oo0

    Sevin0oo0 Guest

    noob, sorry, I completely agree
     
  39. claudia-fjp

    claudia-fjp Lore Master
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    Time keeps on slippin' slippin' slippin' into the future...

    Update: We have rescheduled the downtime to begin at 9:00 p.m. EDT.
     
  40. Lori DeLeon

    Lori DeLeon Guest

    Well EA gets me either way. I just found out that since I stopped playing Rock Band, they added Heart's Barracuda! Woot! I'll go gold star all the new songs I like the vocals to and be back in a few hours to see what time tomorrow morning they ACTUALLY start the server downtime.
     
  41. GalenKnighthawke

    GalenKnighthawke Grand Poobah
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    9pm Eastern time on a Friday.

    ****ing seriously?

    -Galen's player
     
  42. puni666

    puni666 Slightly Crazed
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    Couldn't save your continual idiocy till Monday?
     
  43. Gunga_Din

    Gunga_Din Guest

    Its one night, relax and do something else.
     
  44. GalenKnighthawke

    GalenKnighthawke Grand Poobah
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    Funny how I complement them and get insulted, I call them out for making a bad business decision and I get insulted. (And yes this is clearly intended as an insult, as the clear implication is that my swearing over a bad business decision somehow means that I'm incapable of doing something else.)

    Oh well.

    Stratics isn't the best place to be even-handed; here I really need to either be critical all the time or be complementary all the time.

    I am proud to say this is a trick I will never learn.

    -Galen's player
     
  45. GalenKnighthawke

    GalenKnighthawke Grand Poobah
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    Sad that this is the response when someone criticizes a bad business decision.

    *shrugs*

    Oh well.

    -Galen's player
     
  46. Celestial Knight

    Celestial Knight Adventurer

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    If anyone remember's time slippin' slippin 'from the day's of the past:yell:
    Fyi of being warned of server going down >was :sleep2: :yell::coco: offline:bowdown:LOL
     
  47. Kylie Kinslayer

    Kylie Kinslayer Grand Inquisitor
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    Does it make sesne to take shards down at 9pm EST? No, but I don't care what time it's taken down folks are gonna be upset. That's just how it goes. The thing that bothers me is they could be a little better on giving eta's on when they are actually taking it down. If it were red stripes UO Herald would look about like my first Lit paper :eek:
     
  48. Larisa

    Larisa Reporting Manager
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    Just remember that you can't please them all.

    If we do it on YOUR time then someone else will complain..do it on THEIR time and yet someone ELSE will complain.

    Nothing is perfect, nothing is easy, nothing goes as planned.

    complain away...bang your head on the wall, curse the powers that be for doing it on YOUR time.....all within your right as a human being to do.

    :yell:


    Now I am going to get up off this char and go do that mundane thing called life....it IS out there ;)

    :grouphug:
     
  49. Woodsman

    Woodsman Guest

    Wow, that's a lot of drama over something that we've known about for a few days now, and if you've been playing UO for any length of time, you'd know that something always pops up at the last minute.

    If this fixes the issues I've had and others have had, then I don't care if they are down the rest of the evening. I'd rather they take as much time as needed on something this important.
     
  50. Lord X

    Lord X Sage
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    Last minute.... 4 times? rofl.... I'm going to take a screenshot of that scratch off that is UO Herald.
     
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