1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice
  3. Greetings Guest! Tonights Maintenance is complete and the Stratics Community Wiki is now live. Please see this thread for more details.
    Dismiss Notice

UO Technical Assistance Please

Discussion in 'UHall' started by dragongunner, Sep 7, 2008.

  1. dragongunner

    dragongunner Guest

    I have not been able to log into my server (or any for that matter). I know that the servers went down the other day, but apparantly that had been fixed and I still cannot log in. I have tried everything. I have uninstalled the UO and have re-installed it. I have made sure that my firewall has UO listed as an exception. I have contacted the UO knowledge base and a techie responded but his suggestions were of no use at all. This problem also happened prior to the servers going down the other day, but normally after 5 attempts I can log in.

    It has now been about 5 days since I have been able to log in. When I try to log in I keep getting this message: "Network Error:An error has occurred in the syncronization between the log in servers and this world. Please close your client and try again".

    Has anyone else experienced this problem? If so could you please tell me how you handled this? I am having serious UO withdraws. Oh by the way this occurs on both the 2d client and with KR.

    Please please help me.
  2. You might hate to do this, but try uninstalling UO then reinstalling it.
  3. DevilsOwn

    DevilsOwn Stratics Legend
    Governor Stratics Veteran Alumni Stratics Legend

    Oct 27, 2003
    Likes Received:

    says he tried that already, Connor, think he should try again? don't ya just hate that unplugging a thing and plugging it back in works sometimes? :D

    just to be clear, dragongunner, you get this error message after shard selection? it lets you get that far?

  4. feath

    feath Guest

    I've had this problem. Sometimes rebooting and opening a new connection works. but sounds like you've done that.
    also, when i have trouble connecting, i DONT use UOAssist. I've been getting a lot of trouble from UOA lately. Not using it has helped on occasion. Don't know if that helps you.
    good luck!
  5. miss uo

    miss uo Guest

    He's talking about a clean install.... remove uo again. Get the CCleaner its free. Clean up those unnecessary files and reinstall uo.
  6. Emil Ispep

    Emil Ispep Sage
    Stratics Veteran

    Oct 23, 2006
    Likes Received:
    I get that message when i lose connection, and try to log back in too quickly.. and end up having to re-start UO.. then it lets me in fine.

    Someone playing your characters that shouldnt be?

    Change your PW too.
  7. dragongunner

    dragongunner Guest

    First off thanks for everyones input.

    Yes I only get this message after shard selection.

    When I uninstalled and reinstalled UO I did notice that my username was up on the screen without me having to type it in. I dont think that I did a complete clean uninstall. Some files must have been left somewhere. I will try it again (ugh).

    If this does not work I will attempt to contact Jeremy to see if she can assist.

    I will let you know the outcome.
  • About Us

    Stratics is the oldest continually running MMORPG Fansite on the Internet. Founded in 1997 Stratics has served the Ultima Online Community for 18 years. We strive to provide the most complete social experience for Ultima Online players.
  • Subscribe Now!

    Want to provide Continual Support? Subscribe and gain additional benefits as a patron of Stratics.com!
    Subscribe Now!

    Stratics Professional Accounts feature the following advantages:

    • Ad-Free Browsing of our Forums
    • Upload a custom Profile Cover
    • Unlimited media upload storage space
    • Use of the theme styler
    • Ability to collapse the sidebar
    • Premium background themes to choose from
    • Access to additional features of the Classifieds System
    • Ability to Customize Your User Title
    • No Post Delays
    • Additional Signature Allowances:
    • Special Professional Banner Display with your Account
    • PM Allowance Upgrade
    • Additional Thread Allowances
  • Support Us!

    Don't feel like subscribing? Donations to benefit the further development of Stratics and for purchase and inclusion of additional features are always welcome.

    Donate to us!