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Vendor Search is messed up

Discussion in 'UHall' started by Dantes, Apr 27, 2015.

  1. Dantes

    Dantes Sage

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    No matter what I type in there, 'please refine your search criteria'..

    And there's no way in hell someone bought the 25m Imbuing SoTs that have been posted up for 2 weeks now.

    So what gives?
     
  2. Angel of Sonoma

    Angel of Sonoma Certifiable
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    It appears to be broken this morning. I've tried on 3 different shards and get the message "Your search criteria is too vague. Please refine your criteria and try again."

    I hope they are adding the missing items we've been asking for.
     
    CovenantX and Dantes like this.
  3. Dantes

    Dantes Sage

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    Least I'm not the only one.
     
  4. Captn Norrington

    Captn Norrington Trade Forum Administrator
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    It seems to be broken on all shards at the moment, tried Atlantic, Pacific, Formosa, Sonoma, and Balhae
     
  5. Dot_Warner

    Dot_Warner Babbling Loonie
    Governor Stratics Veteran Britain [BRIT]

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    Broken on GL as well...annoying.

    @Bleak
     
  6. hirikawa

    hirikawa Journeyman

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    Yup not working also on Europa.
     
  7. Christina Kardos

    UWF

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    Is it still not working?
     
  8. Yadd of Legends

    Yadd of Legends Certifiable
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    Just to bring this thread up to date, vendor search is working fine for me this evening on GL (using EC)
     
  9. Captn Norrington

    Captn Norrington Trade Forum Administrator
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    Working on Atlantic while playing CC again too! :)
     
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  10. Dantes

    Dantes Sage

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    Same on EC, Atl :)
     
  11. Yadd of Legends

    Yadd of Legends Certifiable
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  12. Dizzy

    Dizzy Seasoned Veteran
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    Is this still broke? I put up a Rogues' Guild sign for sale, but it never shows up on vendor search. It's too expensive just to leave it on the vendor because my house is isolated.
     
  13. Dizzy

    Dizzy Seasoned Veteran
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    Ok, maybe not "broke." Just "bent". I have a Rogues' Guild sign on Lake Superior. If I search for "Guild" I can see other guild signs but not mine. I can, however, see it if I search for "Rogue". I even tried specifically typing in the "Rogues' Guild" description.
     
  14. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    Yeah, I have vendors that sometimes don't show up, and sometimes do.
     
  15. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    So I'm still showing LOTS of my items on my vendors that aren't showing up on search. It really is frustrating.

    I use search a lot not only for shopping, but to price compare to make sure my prices are within the current market so I can tell when my items aren't showing up. Out of 20 searches this morning... 3 of them had my items showing up.

    Different vendors involved. All vendors shown as being opted in for the search. Some items put on this morning, but almost all of them have been on longer than that. Now I don't know if it makes any difference, but my "new" vendor has it's items showing up... most of my other ones are quite "old" and from long before search existed I think. Their items have shown up in the past, just they seem to be not on there more often than not.

    Is a vendor being "pre-search" a factor?
     
  16. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    It's going to be a pain in the butt, but I'm going to drop a couple of my vendors and replace them with new ones to see if it makes a difference in the search results.
     
  17. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    Update. I replaced one of my vendors with a "new" vendor and moved all the stuff back to it. I tested it soon after and I have been doing random tests on it since. All the items (that I tested) are now showing up via the in-game search. The remaining older vendors still have most of their items seeming to not exist on search even though I've toggled their "opt in" several times.

    If you are having problems with your "opt-in" vendors showing up and they are older vendors, I would suggest placing a new vendor and putting your items on it. So far it seems to have fixed the problem for me.
     
    Dizzy likes this.
  18. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    Darn. Looks like I'm still having issues. I have a Dragon Head on my vendor (the one from spring clean-up)... Been on there a couple days... search doesn't show it. It is showing the same item on other vendors... one for 3m and one for 4m (Mine is 250k...). However, an Elven Tapestry... same box and vendor is showing up on search.

    I really, really enjoy running my shop, but it is very frustrating to be losing money on vendor fees because items aren't showing up on search. Yes, I know at one time we didn't have search, but we do now and by not showing up on it... I am at a disadvantage against those that are. I want to give my customers good deals and fair pricing, but if I'm not an option... it becomes more difficult to find them.

    What can I/we as merchants and customers do to help you (the Devs) to find a solution?
     
  19. Tina Small

    Tina Small Stratics Legend
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    I am seeing the opposite problem. Four months ago, on January 30th, I dropped all of my vendors on Balhae. Now, four months later, over 60 items those vendors once held are still visible in vendor search results.
     
  20. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    I know that items will stay sometimes when bought. If you try to make a map, it will try and say it is no longer available. Once that happens it seems to "update" the list and remove that one item.