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WARNING!! DO NOT CUSTOMIZE YOUR HOUSE WITH A VENDOR IN IT! *NEW BUG - READ*

Discussion in 'UO Rares Collector' started by Alexander of ATL., Feb 13, 2014.

  1. Alexander of ATL.

    Alexander of ATL. Rares Fest Host | Atl June 2013
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    Today... I lost 750+ mil....

    I went to relocate my moving crate but accidently clicked the house customization mode instead. After I canceled the mode, my vendors went out to my house sign. One by one they each vanished and a message went to the corner of my screen saying 'the vendor and it's contents was placed into your bank box'.

    (Everyone that has been to my auction knows that I have 3 vendors: Buy Items Here, Lottery Vendor, and Return Runes)

    I went to my bank box and there were three bags placed in my bank box:

    1) Had the runes and submissions bags
    2) Vendor Contract
    3) Vendor Contract

    NOTE!! - None of the vendors clothing items were included in the bags

    I placed the vendor contracts, hoping they were the ones I had previously, and to no evail.

    I lost a 15th Anniversary Robe (was on the buy items now vendor) and two custom made suits (not important atm)

    I had Queen Arya ICQ Nails Warstein to come and help me figure out if the robe was still here or not and we did the following:

    - Checked my bank box again
    - Cleared everything out of my bank box to ensure that it wasn't the fullness of my bank box holding up the process of it going into it
    - Check my moving crate
    - Checked and see if the bag or the robe itself went under the house
    - Checked to see if i had unclaimed vendor inventory on house sign
    - Checked every container in the house to see if it was possibly in a container
    - Cleand out my backpack to see if it were there
    - Logged out and back in
    - Went into customization mode again to see if it re-fix itself

     
    I paged a GM but I think there aren't any atm.

    Mesanna
    Misk
    Kyronix

    Please, I absolutely beg you, to help and see what the deal is on this. I warn everyone to take your vendors apart before customzing. Who knows what else is bugged out.

    I lost 750+M because of this bug, who knows what else. :(
     
    #1 Alexander of ATL., Feb 13, 2014
    Last edited: Feb 13, 2014
    Leonidas and Nails Warstein like this.
  2. S_S

    S_S Certifiable
    The Squirrel Empire

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    Ugghhh, So sorry this happened to you. Thank you for letting everyone know!
     
    Alexander of ATL. likes this.
  3. Flutter

    Flutter Always Present
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    Sorry you lost it! I think we've all had crushing blows like this at one time or another in our UO lives.
     
    azmodanb and Alexander of ATL. like this.
  4. Alexander of ATL.

    Alexander of ATL. Rares Fest Host | Atl June 2013
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    Flutter

    Agreed. Adding up all my losses because of either a bug or being scammed... I've lost over 4bil in my 7 years of playing this game. Seems no matter how hard you try to keep things you cherish safe, it is always destined that you will loose it someway or somehow.
     
    azmodanb likes this.
  5. Flutter

    Flutter Always Present
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    Maybe Mesanna can help.
     
    Alexander of ATL. likes this.
  6. Orich

    Orich Seasoned Veteran

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    Uhhhhhhhhhhhhhhhhhhh THANK YOU FOR POSTING THIS.

    I am not kidding, I was planning on doing this TODAY.

    And reading your story has given me a stomach ache
     
    Alexander of ATL. likes this.
  7. azmodanb

    azmodanb Grand Poobah
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    Yeah don't get me started on UO losses. lol. sorry to hear of your latest.
     
    Alexander of ATL. likes this.
  8. Sinder Shayde

    Sinder Shayde Lore Keeper
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    Wow, Thanks for letting us know but so sorry this has happened to you !!:eek:
     
    Alexander of ATL. likes this.
  9. Cupid

    Cupid Sage
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    That is the suck, my best loss was 300 mil and nothing compared to your robe, hope you get it back.
     
    Alexander of ATL. likes this.
  10. LoneWolf/Montaj

    LoneWolf/Montaj Seasoned Veteran

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    Sorry for your loss bro, I know that sting..all too recently at Europa rares fest..still hurts :sad2:

    But after the loss, so many opportunities opened for me..same will happen for you!! :thumbsup:

    Lonewolf/Montaj
     
    #10 LoneWolf/Montaj, Feb 14, 2014
    Last edited: Feb 14, 2014
    Alexander of ATL. likes this.
  11. Smoot

    Smoot Grand Poobah
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    This is most likely a bug associated with the recent patch implementing the new vendor options relating to vendor search. It would be worth having someone who knows what their doing look into it.

    Very sorry this happened to you Alex. Im sure you saved many valuables from being lost to this bug by "discovering" it. just sucks it was at a such high a price.

    We all lose items. I just lost my good legendary thrower ring at the last atlantic event. that was do of course to my stupidity and good old insurance forgetfulness, but it still is very frustrating. Your not alone with the feeling. Knowing that there was absolutely no way you could have known about this bug and that its not your fault at all just adds to the frustration.
     
    #11 Smoot, Feb 14, 2014
    Last edited: Feb 14, 2014
    Flutter and Alexander of ATL. like this.
  12. Alexander of ATL.

    Alexander of ATL. Rares Fest Host | Atl June 2013
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    Well said Smoot and I totally agree. :(

    Sorry to hear about your ring.
     
    Smoot likes this.
  13. Decadence

    Decadence Lore Keeper
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    That is horrible! Thank you so much for the warning, I sometimes put really fancy things on my vendors, rare clothing and light of riots, my beloved lanterns. I can't even fathom [​IMG]
    I so hope you get some help getting your items back, esp your 15th robe!
     
    #13 Decadence, Feb 14, 2014
    Last edited: Feb 14, 2014
    Smoot and Alexander of ATL. like this.
  14. Scribbles

    Scribbles Babbling Loonie
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    Ive tried to replicate this bug on a dumby account. It happened 5 out of 10 times going into customization mode. Please be careful, if you want to avoid this bug always make sure there is a vendor from a different account up at the house. It seems to be the only thing that will stop you from going into customization mode.
     
    Alexander of ATL. likes this.
  15. Alexander of ATL.

    Alexander of ATL. Rares Fest Host | Atl June 2013
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    Some Good news has arrived!!!

    Mesanna messaged me here on stratics and I answered questions for her, as requested. She popped up at my house while I was in the process of setting up the vendors again for this Sundays Auction. Long story short, I got my robe back and they are in the process of getting on top of this bug.

    Mesanna stated that there will be a back up of Atlantic on an internal shard, so they can test my house to see what the issue is. I can't even describe how thankful I am.

    Still be warned though, this is a SERIOUS bug and until we hear confirmation on this from the dev team, do NOT customize your house with vendors in it!

    Thanks again Mesanna

    Mesanna.JPG
     
    Adeka, kongomongo, Kahlan and 6 others like this.
  16. LoneWolf/Montaj

    LoneWolf/Montaj Seasoned Veteran

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    Huzzah Alex!!
    Told ya good things would come your way!

    Lone
     
  17. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    Thank you, Bonnie!
     
    Kahlan likes this.
  18. SugaBrat

    SugaBrat Journeyman

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    Im glad you were able to get help due to a bug on their part, especially when GMs tell others like myself that they cant replace items. Im sure Nails remembers my experience well being pregnant and hormonal at the time. Never did get a email back from Mesanna for help. So much for equality....but again Im glad you were able to get help and get a treasured item back.