I have personally locked down soulstones I own in a house of a friend, some other people also have done this. That friend quit UO and his account is suspended. Due to a BUG not I, nor any others having done the same, can no longer retrieve the items we locked down and/or secured in that house REGARDLESS of the security settings on each secured/lockdown item being "Anyone". I cannot release my items in other words. My friend is NOT responsible for this, guaranteed. We live in the same area, we have known each other for like 10 years. Not his fault, he did not touch anything. It is just that I cannot release what I have personally locked there because of a BUG OBVIOUSLY having to do with him suspending his account and leaving. I am still co-owner, I have been trying to get those items back for weeks. Today I paged a GM and after 4-5 canned responses mixed with the usual "Sorry we can't do our job for a split second." responses I got GM [Devs may ask me for the name] telling me that either my friend reactivates his account (PAYS ANOTHER 13 EURO WHICH HE DOESNT WANNA SPEND ON THIS GAME, AND NOW I KNOW WHY), or I can't do jack. Because it is his house. BUT IT IS ULTIMA'S FAULT, A BUG. I know my friend's account's details and I can turn it on anytime. I REFUSE TO PAY. IT IS A BUG. So can someone help here? I paid for the stones, paid for the expansion, whatever. I won't PAY to activate a suspended account in order to petition a GM to THEN fix the bug.