I'd like to know what the job description of an EM (Event Moderator) is. Since I started playing UO, I always thought that there were different ranks of in-game staff, i.e., GM's, EM's, and so on. GM's would handle jailing, item loss, abuse, scripters/hackers, bugs, etc..; EM's would handle events; Counselors would handle basic inquiries. According to UOGuide.com, a site which UO supports, the description of what EM's do is: "An Event Moderator is a paid "contract employee" of EA. Their job is to run in-game events (see EM Events), similar to those run by unpaid volunteers called Seers many years prior." If this quote is all that EM's are supposed to do, I must ask why they are not doing their job and only their job. I am starting to see EM's doing things in-game that just makes me feel uneasy: * Talking to players in general chat * Handling player issues when they ask in general chat Is there not a Help button for a reason? If you want to interact with players, is that not the purpose of making your own player character on a shard (or account) where you are not an EM? Why are EM's fast tracking any particular player's complaints straight up the ladder to a person who can make a change? Unless I can see a logical reason as to why EM's are not favoring players needlessly and interacting with players in a such a way that is not compliant to their description, I will be complaining more. I am not against Events and Role-playing, but what the EM's do is not in character nor are they sticking to working on their events.