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What happened to Europa?

Discussion in 'UHall' started by SDA1A, Mar 22, 2012.

  1. SDA1A

    SDA1A Journeyman
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    Shard down or is it me?
     
  2. Frarc

    Frarc Stratics Legend
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    Shard Maintenance, will be back in a few minutes. :)
     
  3. Frarc

    Frarc Stratics Legend
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    Starting to be a lot longer then it should be on Drachenfels too......
     
  4. DJAd

    DJAd Stratics Legend
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    Yeah Europa seems down for me also.
     
  5. Thor VII

    Thor VII Sage
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    Frarc

    Europa went down 30 minutes +- before shard maintenance/reset
     
  6. Heart Breaker

    Heart Breaker Journeyman
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    I reactivated my account about 30 minutes before the shard went down. I wanted to get some bods done, and after sorting a bit, I finally settled in and started to craft. I didn't even finish one LBod and I had a con loss. Is this what I came back to? Sounds like I wasted my money.
     
  7. DJAd

    DJAd Stratics Legend
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    Ouch! I feel for you. It's normally good as gold to be fair. I re-subscribed just before xmas and haven't had any issues apart from this. Oh, and the login servers were down for a few others the other day!
    Welcome back! Europa is a great shard. Stick around for a bit.
     
  8. Frarc

    Frarc Stratics Legend
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    Its the first time in months this happends. People need to control there emotion and stop overreacting like its the end of the world.

    Anyony seen the news on the Bus accident in Swiss? 28 peopel died , 22 where kids. They where from Begium and the school was not that far from my place.
    Thats Bad. No connection to a game or loosing items means nothing, realy nothing.
     
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  9. aricz

    aricz Guest

    UO is a drug. When we can't get it, we go KREZZEI!

    On a more serious note, Europa is still down. *sobs* mooommyyyyyyy...
     
  10. Lord_Rotin

    Lord_Rotin Adventurer
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    Ok, i should have called GM earlier, when i have seen last night that guy rearranging Luna and releaseing stone to stone and put it in the trash barrel.

    But seemingly that guy succeeded and the GMs are now rebuilding the city from the backup.

    And truely i didn´t know that a Luna Wall Tile gives 10.000 reward points.
     
  11. Mandrake of DF

    Mandrake of DF Lore Keeper
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    Bit early for the shards to take easter vacation.... but maybe they back on monday for us :D
     
  12. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I paged a GM on another shard and asked if the problem could be passed on to someone. In response I got:
    I do apologise for the inconvenience but this is currently and issue that is being investigated

    There was more, but that's the relevant part. They are aware of the problem and it's being investigated.
     
  13. Mandrake of DF

    Mandrake of DF Lore Keeper
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    That is a canned answer the GM like to send us - so, Im not so sure they do. For all we know, the GM dont even know there is such a planet called Sosoria on either Drachenfeld or Europe...
     
  14. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    nope, never had 'currently being investigated' before only 'send in a bug report'. As I said there was more.
    Here's the full conversation:
     
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  15. Mandrake of DF

    Mandrake of DF Lore Keeper
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    Nice one Petra :thumbsup:
     
  16. Adam

    Adam Visitor

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    So it's been over 5 hours since the server went down and there's still no official response.

    This is not a free-to-play game, we all pay subscription fees for the privilege, at the very least there should be an acknowledgement of the problem so we know that it's being addressed.
     
  17. Winker

    Winker Babbling Loonie
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    Chill, everything comes to he who waits!
     
  18. Bobar

    Bobar Babbling Loonie
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    The years have made me cynical but in the past when Europa has been down this long it usually hasnt got fixed till the workday starts in the USA. The response 'being investigated' is not informative at all and could mean as little as, there is a note on someones desk saying 'When you get in Europa and Drachenfel Shards are down could you see what you can do?'. The Herald is rather less than 'on the ball' too, this might mean a similar note on another desk. As has been noted we are paying customers and a little information eases the aggravation.
     
  19. Pinco

    Pinco UOEC Modder
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    you know, it could be an hardware problem or some kind of unannounced maintenance of the server farm where the server is located... you have no idea how many times the owners of this server farms mess with rented servers without inform the owners :|
     
  20. Digowiz

    Digowiz Visitor
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    What you mean with "guy rearranging Luna" and "rebuilding the city"... Do you mean someone crack the stones in luna and manage to release them and send them to reward...?!?
     
  21. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I think you need to recognize a joke when you read one :)
     
  22. Bobar

    Bobar Babbling Loonie
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    Sure it could, it could be no end of things. What annoys people in every situation like this is LACK OF INFORMATION. We all know things can go wrong and that is not an issue. A simple acknowlegement with a little basic information promotes good customer relations even if it tells us that it is a serious problem and will take some time to resolve. This company does not appear to know this.

    The 'Herald', supposedly our source of information at times like this, after some 6 hours, resounds with a deafening silence.
     
  23. SDA1A

    SDA1A Journeyman
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    I have not experienced a server crash in some time, what are the chances of a revert if any?
     
  24. Winker

    Winker Babbling Loonie
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    Your all looking at this from the wrong angle, take this as an opportunity to get some real life things done. Go do something that's meaningful in life, help an old lady, show your loved one how much they mean to you. Cut the grass, do the dishes, take the dog for a walk. There's loads to do. Then when you come back Europa/Drach will be back up and running again, and in the mean time you have done something worthwhile
     
  25. Pinco

    Pinco UOEC Modder
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    for example you can change your default text color since black on black is not the best :D
     
  26. SDA1A

    SDA1A Journeyman
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    All chore's completed for the day :p..anyhow I am just concerned because I purchased a cpl items from UO store roughly 30 minutes or so before the crash. Not sure if a revert will affect that, if so I am probly in for little extra typing to their web site for refund or something.
     
  27. Digowiz

    Digowiz Visitor
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    :) so many plans, so many ideias to reconstruct ultima went to the trash right now...(maybe i will receive some rewards points for it :blushing:)
     
  28. THP

    THP Stratics Legend
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    so as it been down all morning??.. 6 hours??? shame i have the morning off and was planning to slay another 2 dozen graverobbers before they get tuned off and i get stuck with 4000 points....dohhhhhhhhh
     
  29. THP

    THP Stratics Legend
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    Damn ....but its true ....we need to wait till 9.00-10.00 am in the west side of the good olde usa ....when the devs get to work..so thats gonna be around mid afternoon fix in the uk.....there bound to drop something nice n our packs for the inconvieniance...looks forward to inspecting the backpack later....
     
  30. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    Not quite that bad, the Devs are in Virginia, which is Eastern USA.
     
  31. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    I'm sure they'll be awake soon. I am, sort of.
     
  32. Serine

    Serine Guest

    Still down :(
     
  33. Juztme

    Juztme Adventurer

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    We feel your pain on Oceania... we've been having outages every couple of days for 4 weeks... apparently the ninjas like playing hide and seek with our server :D
    mmm.. that would make for LOTS of goodies in our backpacks too ....but I still beleive in faery tales coming true! :D
    Hope your server gets fixed faster than ours.. crossing my fingers and toes for you!
     
  34. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    I'd offer the server coffee, but maybe it'd prefer tea?
     
  35. Winker

    Winker Babbling Loonie
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    Oh you're using the black skin! I'm not I have the UO skin on its a nice grey on beige. Try changing your skin if your having problems
     
  36. Nimuaq

    Nimuaq Lore Master
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    I got a similar response:
    Image8.jpg
     
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  37. Pinco

    Pinco UOEC Modder
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    now seems white the text... funny thing...
     
  38. THP

    THP Stratics Legend
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    They should be turning in for work any time now....a dozen maple syrup donuts each with a bucket of coffee and then hopefully they will flick the switch back on!!
     
  39. Barian

    Barian Always Present
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    Cleaner's plugged the Hoover in the wrong socket again.......:oops:
     
  40. Soul.Train

    Soul.Train Adventurer

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    Dear Customer ..taking ure Money is ok ... but please don`t ask... u will get help from other users... no match ? We are happy that you will continue to play Ultima Online.. but we cant help you in this matter !!!!!

    :D
     
  41. Winker

    Winker Babbling Loonie
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    Cut the grass, done the dishes, walked the dogs, done the hovering…. Still no Europa. Running out of real life things t do here.
     
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  42. AirmidCecht

    AirmidCecht twitch.tv/airmid
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  43. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    Terry's given up and gone to the library for some books. :)
     
  44. Mandrake of DF

    Mandrake of DF Lore Keeper
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    Seems like they use snail mail instead of email to inform that some servers are missing from the list..... :lame:
     
  45. Cirno

    Cirno Purple Pony Princess
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    If you don't set a text colour, it uses the default, which is readable on all themes.
     
  46. hen

    hen Certifiable
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    Kitchen floor washed, off to pub to get pished.
     
  47. Mandrake of DF

    Mandrake of DF Lore Keeper
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    Just got a snapshot of the server room, no wonder the server are down.....

    [​IMG]
     
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  48. Pinco

    Pinco UOEC Modder
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    maybe this is some kind of population test... they take down a server for 1 day and check how many complains they get :D
     
  49. Sevin0oo0

    Sevin0oo0 Guest

    OK, I confess, I think it must of been me. I went to Drach last nite just before outage, get a little New Player Experience, since i didn't have a toon there, and also wanting to check out that moongate thing near the climbing guy after first checking Origin shard.
    Made one of those new Gargoyles - I knew starting with only 1k gp, a horse would be half of that, only getting it killed somewhere, essentially wasting the few gold i had in my purse, so i can fly faster than mounted, much better value. Except... I couldn't figure out how to fly! I went thru 5 major cities looking for someone to ask real quick , including Luna, all empty. (i didn't think about chat). Tried google next: uo gargoyle how fly racial ability, got some old pages, none of which said Click This to fly. Tried in-game 'help', what a F'n joke! Why doesn't it take you to "ultima online" help considering it was launched from an Ultima game? I didn't see UO even listed on that page, but finally thought I was getting somewhere after typing it in a search box. type in many words, like i did in google, got squat, exc 1 page had a faq mostly on account based considerations. Eventually, I just gave up.
    I thought try a GM - Oh yeah! get a i can not help thee w/ that? get a canned link sending me to this same worthless help page? No Thanks! I went back in game and just clicked everything I could find, thru skills, etc. I finally got it after searching YouTube videos, but it's been over 30 mins now, for something that should be relatively simple and I was kinda losing my interest. Yep, lost it.Then something struck me... I had a Perfect "0" for AR, 2 robes (huh?), nothing else except a some kind of weird sword.
    I quickly checked what I was originally wanting to know and just logged out. After all that I really just didn't feel like playing UO at all, period. If I was a new player, I'd of deleted everything and picked another game.

    I guess when I left, thinking no one else was at home anyways, I turned off the lights, I didn't know it was gonna do that, sorry.
     
  50. AirmidCecht

    AirmidCecht twitch.tv/airmid
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    or they are using this as the plot line for the Hangover part 3......

    Deckard?