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(Question) Whats wrong with Orgin store/Mythic/EA/UO?

Discussion in 'UO Siege Perilous' started by MANSBETH, Aug 27, 2012.

  1. MANSBETH

    MANSBETH Seasoned Veteran

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    For the last 5 purchases I have tried to make the codes are always invalid.
    This is very frustrating and getting it resolved is a painstaking process that takes days!
    All I want to do is make them money and it seems next to impossible to do.
    Is there any other option to buy legacy tokens and such? This is getting ridiculous.
    Its terrible customer service.
     
    Noble Beast likes this.
  2. GarthGrey

    GarthGrey Crazed Zealot
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    You sure you're not just copy/pasting the colon along with the code ? :) I made that mistake on my first purchase...just sayin.
     
    Noble Beast likes this.
  3. MANSBETH

    MANSBETH Seasoned Veteran

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    NO...BEEN PLAYING AND BUYING CODES FOR YEARS. Its a definite problem ....I don't know what to do anymore? It is really disappointing.
     
    Noble Beast likes this.
  4. TheDrAJ

    TheDrAJ Slightly Crazed
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    I have never had a problem - but i hate buying one SS at a time!
     
  5. Ron Silverbeard

    Ron Silverbeard Certifiable
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    THIS
     
    #5 Ron Silverbeard, Aug 28, 2012
    Last edited: Aug 28, 2012
  6. Noble Beast

    Noble Beast Journeyman
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    I have had problems with all three orders & they bounce you back between in-game GM assistance & e-mail canned responses. I had to CC Mesanna on the last rant I e-mailed back & like magic they are NOW researching it & verifying my account. I hope to get what I paid for, over 2 mos ago, within 48 hours but I am not holding my breath, lol. We will see. Just jump through the hoops & have patience is my only advice. Pray? lmao
     
  7. Zyn_UO

    Zyn_UO Guest

    I had a problem with a legacy code a couple of weeks ago. They sent me a customer service number and although it took about 30 minutes (5 of which was spent trying to explain to the rep what a legacy code was), they finally resolved it. Here is the number in case they didn't give it to you: 1-866-543-5435.
     
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  8. MANSBETH

    MANSBETH Seasoned Veteran

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    Thanks for the input all....I don't know what the heck is going on....????
    Totally blows and is like getting a breadbasket punch. They should be better at customer service and at least
    give you something for your time and energy wasted....(they sure make sure they get their money though) lol
     
    Noble Beast likes this.
  9. Luka Melehan

    Luka Melehan Certifiable
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    make sure thre are no extra spaces