Are there actual GMs left in UO? I have placed multiple tickets and all I ever get back is a polite message telling me to go to the knowledge base. What happened to the days when a GM would appear and actually talk to you? I have just recently started playing again. This issue was one of the reasons I stopped playing before. Most times when i place a ticket I am number 11 or less in the que which means they aren't all that busy. I pay money to play this game and when I ask for help with a problem I would like to talk to a person about it. I don't think its alot to ask for. Anyone else had this problem?