i tried to reactivate an old account i had, so i went to the website entered the user name and password and it wouldn't let me log on, i opened that account a few years ago, and i had used my aol email account to register the account.since i changed isp two years ago that email is no longer active. so i write a ticket to EA support given them all the details of the account and explain about the email address. a few days pass then i get a reply stating the name address zip code of the account dont match the details i gave them. but i never changed the details nor did i change the password. so this explains why i couldn't reactivate the account.i emailed them back telling them this.that someone must have hacked it and changed them as i certainly didn't and the reply from them was that they were closing the ticket end of story. pretty lame dont ya think.