1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice
  3. Greetings Guest, Having Login Issues? Check this thread!
    Dismiss Notice
  4. Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
    Dismiss Notice
  5. Author Wes Locher has teamed up with Stratics for a giveaway of his new book Braving Britannia. This book explores the history and impact of Ultima Online and includes interviews from current and past dev team members as well as many UO and Stratics community members. Click here for more details!
    Dismiss Notice

Account Management

Discussion in 'Account Management FAQ and Info' started by Fabulous Jac, Feb 18, 2014.

  1. Fabulous Jac

    Fabulous Jac Visitor

    Joined:
    Feb 18, 2014
    Messages:
    6
    Likes Received:
    8
    I don't know if its just me, if my computer is having a bad day or what, but I'm having a hard time getting the account management page to load. I input my username and password and I just get a blank screen. Anyone have any suggestions? I've tried to open the management page in both firefox and IE.
     
  2. morPR

    morPR PRmeister
    Stratics Veteran Stratics Legend

    Joined:
    Aug 12, 2003
    Messages:
    421
    Likes Received:
    46
    UO.com is closed down and won't open for some reason. I was gonna try and get a new trial account so I can at least socialize til I've got money for the sub next month.
     
  3. Mesanna

    Mesanna UO Producer | Dark OverLady
    VIP Stratics Veteran Stratics Legend

    Joined:
    Jul 30, 2004
    Messages:
    843
    Likes Received:
    1,006
    Working on it guys, should have it back soon!
     
  4. ivester77

    ivester77 Lore Keeper

    Joined:
    Jul 7, 2014
    Messages:
    868
    Likes Received:
    272
    Bro shoot me your PayPal I'll send u a donation so u can get your account up we can't have a cop member down
     
  5. Ox AO

    Ox AO Grand Poobah
    Stratics Veteran Stratics Legend

    Joined:
    Apr 7, 2003
    Messages:
    6,432
    Likes Received:
    197
    Is it fully working yet? It doesn't seem to know the password that i wrote down and when i hit

    Request Password Change

    It fails to take the new password. I am in the process of going through [email protected] but that seems a bit redundant.

    Also, I thought I had the account set on Auto renewal. Maybe i missed it that isn't set up as default anymore?
     
  6. Tazar

    Tazar Guest

    [email protected] is the old EA help site. I do not believe it is used any more. Try [email protected]. That is the new Broadsword help address.
     
  7. Ox AO

    Ox AO Grand Poobah
    Stratics Veteran Stratics Legend

    Joined:
    Apr 7, 2003
    Messages:
    6,432
    Likes Received:
    197
    Odd i did get a auto response with a ticket number from the support email.

    Should I send another one using the broadsword email?

    Thanks
     
    #7 Ox AO, Jul 26, 2014
    Last edited: Jul 26, 2014
  8. Tazar

    Tazar Guest

    I would - yes. Often the response back from the EA address comes back with "Sorry, we do not support Ultima Online."