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Attempting to return

Discussion in 'UHall' started by Cadderly, Oct 8, 2015.

  1. Cadderly

    Cadderly Journeyman
    Stratics Veteran

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    Thought I would give UO another go but unable to use account management page. I wrote down my master account information when I cancelled my subscription a year and a half ago but I'm unable to log back in using the same information.

    I requested the forgot password option. A email was sent to me saying to continue changing password click here.... entered in a new password and it says there is a error processing my request.

    Click the go to help.ea.com feature which requests my username and password which is what I'm trying to get to work in the first place. My patience or lack there of is already spent.

    Anybody have this issue and get it resolved?

    Thanks!
     
    Conleth and DifferenceDifference like this.
  2. Capt. Lucky

    Capt. Lucky Grand Inquisitor

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    Well there's different master account stuff. When you log into uo.com to get to your accounts it should be your email. I think the origin site uses the master master user name :p Haven't dealt with the Origin site in awhile.
     
  3. Capt. Lucky

    Capt. Lucky Grand Inquisitor

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    If you've tried everything email [email protected] She can get it back. She is simply amazing at times
     
  4. Cadderly

    Cadderly Journeyman
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    Used uo.com then top right account, which took me to accounts.eamythic.com. Not sure which origin site I should try.

    Thanks for your response, I'll give it another whirl tomorrow and if no luck try the Messena email
     
  5. Capt. Lucky

    Capt. Lucky Grand Inquisitor

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    Yup your in the right place. For account name you'll want the email associated with the account. And password....
     
  6. LordGenesis

    LordGenesis Adventurer

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    I had this same issue... the mythic password reset does not work at all... its broken.. but if you use the EA games password reset option it will allow you to reset password.. worked for me 2 days ago.
     
    Capt. Lucky likes this.
  7. Acid Rain

    Acid Rain Lore Keeper
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  8. Cadderly

    Cadderly Journeyman
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    This worked for me. Thanks for the heads up. Funny how sometimes the small details are the most frustrating. Glad to see that the game is getting so many new players with the new expansion though!
     
    LordGenesis and Capt. Lucky like this.