Not only was he able to fix my TWO problems quickly, GM Thowe was polite, asked how everything in game was going for me, asked if there was anything else he could assist with, was funny, which helped b/c I was extremely peeved about my problem, and really was a great experience. My oldest account will be ten years old, this fall. I have two accounts that are about eight years old, and one that is two years old this next month. Considering all my history with this game, this was the FIRST time I've ever had to page a GM with a problem with game mechanics. I've had my fair share of pages with "player problems", but I can honestly say that my game-time over the years has been problem free. I love Ultima and my one problem being fixed in such a timely and pleasant way has further that feeling. Thanks alot for your help GM Thowe!!